ahmad
Hi
I have HS Legal Solicitors for my immigration matter. They are helpful and cooperative. The are knowledgeable. I recommend them to all my friends.
A representative from HS Legal Solicitors Ltd responded to this review on 08 May, 2024
Thank you very much for taking the time to share your experience with HS Legal Solicitors. We are delighted to hear that you were pleased with the service provided by our team. At HS Legal Solicitors, we strive to provide our clients with exceptional legal assistance, and it is truly rewarding to receive such positive feedback. Our team is dedicated to delivering professional, transparent, and client-focused service, and we are thrilled that our efforts contributed to the successful resolution of your legal matter. Your recommendation means a great deal to us, and we sincerely appreciate your trust in our firm. Once again, thank you for choosing HS Legal Solicitors, and we wish you all the best. Best regards, HS Legal Solicitors
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Extremely unprofessional and unable to perform the most basic of roles
Completely unprofessional conveyancing.
Kept getting the name wrong of the buyer on the legal documents on 4 occasions, despite being informed.
Kept sending an initial introductory pack 4 or 5 times despite it already being completed, acknowledged it had already been completed then sent it a 6th time!
Failed to get the freehold management pack which I was able to retrieve within 1 hour.
Unable to reach by phone easily and emails inconsistent.
Honestly very very poor.
Lawyer named in this review: Mr Jawad Mahmood
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Utterly awful experience with Jawad Mahmood
Slow, unprofessional, lack of attention to detail throughout. I hired Jawad Mahmood for a sale and purchase of a new property, no chain. It took 6 months and 2 failed completion dates cancelled with only hours to go through first time around and 2pm on the day the second time. Both due to omissions on his part. Solicitors acting for the other parties were having to tell him what he needed to do. You can’t get hold of him, he blames others for his errors and couldn’t care less about his clients. In a final act of complete incompetence he left us homeless after completing on the sale and send £14 to short to complete on the purchase he then was uncontactable at 4:30 on a Friday evening. He finally answered my messages the following Monday and blamed the other solicitor! I will be reporting him to the ombudsman. Steer well clear, he should not be practising as he is not capable.
Lawyer named in this review: Mr Jawad Mahmood
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Incapable. Do NOT use. Jawad Mahmood is not a legal professional.
Absolutely incapable, constant liars and quite frankly do not deserve a law licence. **DO NOT USE ** **STILL WITHOLDING MY OWN MONEY **
Bearing in mind, my solicitor was apparently the 'director' of the company, it shows what the rest of the company believe is an okay way to operate.
You're thrown around a bunch of different case handlers, who do not know what they are doing, you cannot speak to your actual solicitors no matter how many times you call. They will continuously lie to you and make false promises, including that they have paid your Estate Agent. They paid mine nearly 2 weeks after completion after continuous chasing. I said their statement was incorrect multiple times and somehow they still charged the buyer over a £1000 less than they should have and now refusing to pay out what they owe me which will be taken further via the Legal Ombudsman, my estate agent is also considering reporting them for breach of contract too.
They are so incapable they chased the solicitor from the property I was buying, which was a new build constantly and kept saying to them they needed a history on any maintenance fees. It's a house that wasn't even built and was also a freehold.
Lawyer named in this review: Mr Jawad Mahmood
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Unreachable, avoid this solicitor
You cannot get hold of this solicitor he is always out of office and never returns calls or responds to email queries. Sent wrong documentation for another case. Withheld funds after completion for over 5 days. Do not be blind sighted by their initial responses and the ease of their app. This company is atrocious! They will ignore emails and be out of office everytime you ring. If you want a Solicitors advice on anything don't expect to get through to anyone or have any response back. Their emails are all robotic and will likely be irrelevant to your initial emails. We constantly had our buyer and vendor on our cases within the chain as they'd had no communication for days even on day of completion they had an issue with releasing keys due to not being able to have the solicitor confirm everything had gone through. Then, if and when you do eventually complete, these solicitor will hold onto your money for as long as possible and show no intention of sending funds across. They wont even acknowledge or respond to queries of why it hasn't been sent or when it will be. Considering they have a legal obligation to get the money to you as quickly as possible they do not adhere to this.
Lawyer named in this review: Mr Jawad Mahmood
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Disaster. Don't use this company
Instructed to undertake the conveyancing of the sale of our flat with no mortgage and no chain, HS Legal and their so-called supervisor, Jawad Mahmood, took 6 months to bring the saga to an end.
Changing solicitors half-way through the process, having multiple people reply to our emails with the same email address (!), requesting duplicated information and answering with conflicting replies were just a sample of their ways of working.
Their phones are not manned and so do not expect a call back if you were to leave a message, if you manage to reach the randomly activated voice messaging system !
To our total embarrassment, the buyer's solicitors were guiding this supposedly legal firm, as to what to do next and how to respond to their own questions !!
The property manager for the flat was shocked by the nature of the questions raised and issued outstanding due to incompetence, evidently visible to all, in HS Legal
Their final act of negligence, delaying the completion with a few more days, was their inability to locate the witnessed and signed TR1 and contract documents, posted to them with " next day, signed-for, registered" post !!
Eventually there were found in their office, after I provided them with photographic proof of the delivery by the Royal mail !
I wish I had read the reviews before going anywhere near these lot...every penny spent for their fee was one too many
Lawyer named in this review: Mr Jawad Mahmood
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The most awful experience
Errors in documents. Lack of clarity in communications. Ignoring requests for action or information. And what seems to be blatant lying.
We had The most stressful experience using HS Legal and Jawad. I would never recommend and would never use again.
Lawyer named in this review: Mr Jawad Mahmood
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Good service
I came to the office for my asylum appeal matter. The team advised me well and I'm satisfied with the advice. I really do recommend the team as their service is extraordinary.
Lawyer named in this review: Mr Jawad Mahmood
A representative from HS Legal Solicitors Ltd responded to this review on 15 May, 2024
Thank you very much for taking the time to share your experience with HS Legal Solicitors. We are delighted to hear that you were pleased with the service provided by our team. At HS Legal Solicitors, we strive to provide our clients with exceptional legal assistance, and it is truly rewarding to receive such positive feedback. Our team is dedicated to delivering professional, transparent, and client-focused service, and we are thrilled that our efforts contributed to the successful resolution of your legal matter. Your recommendation means a great deal to us, and we sincerely appreciate your trust in our firm. Once again, thank you for choosing HS Legal Solicitors, and we wish you all the best. Best regards, HS Legal Solicitors
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Excellent service
I recently had the pleasureof working with HS Legal Solicitors and can not praise them enough for their outstanding services.
Thank you HS Legal Solicitors
Lawyer named in this review: Mr Jawad Mahmood
A representative from HS Legal Solicitors Ltd responded to this review on 11 May, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Best service
Their service is the best service in the United Kingdom.They are the best Solicitors in the United Kingdom.
Lawyer named in this review: Mr Jawad Mahmood
A representative from HS Legal Solicitors Ltd responded to this review on 11 May, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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First Class Service
They are very much professional and helped through out my case
Lawyer named in this review: Mr Jawad Mahmood
A representative from HS Legal Solicitors Ltd responded to this review on 11 May, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes