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How Backhouse Solicitors Ltd Compares

Value for money

This firm - 98%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Backhouse Solicitors Ltd on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Backhouse Solicitors Ltd. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 4%
About Right 95%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Backhouse Solicitors Ltd and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Backhouse Solicitors Ltd performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Backhouse Solicitors Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Backhouse Solicitors Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Backhouse Solicitors Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    630
  • Very Good

    12
  • Average

    1
  • Poor

    1
  • Awful

    12

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Sherri

Matter Type:

Employment Law

Sherri

February 22, 2025

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Minal Backhouse - A Lawyer Like No Other!

Minal dealt with an employment matter for me and I would highly recommend her and her team at Backhouse.

A family member recommended Backhouse to me and said I need to deal with Minal as she is the best lawyer in Essex. I could not not be more thankful of her support, expertise and professionalism.

If you are looking for a law firm in and around Chelmsford, Backhouse should be your first point of call as you will not regret it.

Amy Crisp also deserves an acknowledgement too, as she was on hand during the entire process, answering all of my questions and queries.

I will be using Backhouse going forward for all my legal matters.

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Lin

Matter Type:

Residential Conveyancing

Lin

January 11, 2025

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Fantastic professional service

Huge thanks to Robert and Megan for ensuring our house sale and purchase went through very smoothly in record time!! We have recommended Backhouse to friends who plan to move house this year. Five stars 🌟

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Gazza

Matter Type:

Residential Conveyancing

Gazza

November 13, 2024

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Conveyancing

Backhouse Solicitors were recommended to me and they were excellent. Liz (and her colleague Ben) took the stress out of purchasing a property by keeping me regularly updated. Thank you.

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Lynn

Matter Type:

Disputed Trusts

Lynn

November 06, 2024

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Making a Will

Tina made the process of making out our Will effortless and was thorough in conveying all relevant information to us. An absolute asset to the Company

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Michelle

Matter Type:

Purchase and Sale

Michelle

October 15, 2024

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Fantastic Communication

We used backhouse Solicitors for the sale of 2 houses, to buy one so not an easy sale. Our solicitor was absolutely fantastic, always contactable, very reassuring when I had moments of panic and nothing was too much trouble at all. I would absolutely use them again and highly recommended them.

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robinspooner

Matter Type:

Settlement Agreements

robinspooner

September 25, 2024

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Robin

I contacted Backhouse Solicitors to help with me with my settlement agreement. It was then I was introduced to Sarina Hayes who went through my entire agreement with a fine toothcomb and explained everything to me. During our consultation Sarina made me feel at ease and that I am in safe hands. I wanted to also thank Amy Crisp who was also available to answer any questions that had during the entire process. Thanks every so much.

Would recommend to anybody that requires a solicitor.

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Jo

Matter Type:

Residential Conveyancing

Jo

July 10, 2024

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Backhouse Soclicitors

Excellent service provided by Rob Pointer. Kept us in the loop all the way through buying and seeking our house.

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Anonymous

Anonymous

April 24, 2024

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Catie was helpful

Catie Edwards was extremely helpful and knowledgeable. I was clearly quoted and explained the fee and sent the final settlement as confirmation.

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Matthew

Matthew

April 22, 2024

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Great value

Good communication and quick with replies to any questions. Good value for money as we shopped around and some other solicitors were far more expensive, recommended by Savilles as you dealt with our development previously.

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Anonymous

Anonymous

April 20, 2024

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Thanks Becky!

Very efficient and excellent explanations. Becky was extremely understanding and took time to explain everything in detail.

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Reviews collected from

Kerry

Kerry

March 11, 2025

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Kerry

We engaged Backhouse Solicitors for our conveyancing needs and are exceedingly pleased with their services.
We were initially apprehensive about selecting a solicitor due to a previous negative experience during our first property purchase.

The provided quote was clear and straightforward, ensuring transparency throughout the process. Mel and her team proactively communicated any potential additional costs.

Mel and Madalina diligently kept us informed of progress and responded promptly to all inquiries. Mel expertly clarified complex legal terminology, simplifying the entire process for us.

We also sought Backhouse's assistance with other legal matters and intend to utilise their services again in the future.

We wholeheartedly recommend Backhouse for your legal requirements, you will not be disappointed.

Thanks to Mel, Madalina and Ekim

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Richard

Richard

March 06, 2025

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Richard

We had a great experience with Backhouse Solicitors, thanks to Susan and Madeline, who managed both our sale and purchase in Chelmsford. They were professional, efficient, and kept us informed throughout the process. Any questions we had were answered promptly, making everything much smoother. We really appreciate their hard work and would happily recommend them to anyone looking for a reliable conveyancing team.

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Chrona

Chrona

March 04, 2025

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Chrona

I contacted this firm yesterday via email to discuss a conveyancing quote after initially being interested in their services. I got a random email today from someone called Callie asking where I’d heard about them and to call the offices to discuss in more detail. When I responded I’d found them on google and that I would call shortly after I was told they were not taking on any new business. This would have been understandable on its own but I’d put my details in with another name and they tried to contact me by phone and emailed me encouraging me to accept their quote. Despite the number of good reviews it appears not is all it seems at first glance.

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D

Matter Type:

Purchase and Sale

D

March 04, 2025

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A client

Had an excellent experience with Holli Manson from Backhouse for my property purchase. The team was professional, efficient, and kept me well-informed throughout the process. Everything was handled smoothly and stress-free. Highly recommend their services!

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Martin

Matter Type:

Residential Conveyancing

Martin

March 04, 2025

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Martin

I'm really pleased that I chose Backhouse Solicitors to perform my conveyancing. There was always someone available to speak with when I had any queries, and email communications were similarly responsive. Big thanks to Susan and Madalina for their support throughout the process.

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Backhouse Solicitors Ltd are accredited by

accreditation
accreditation

About this branch

Description

Backhouse Solicitors is a family-owned firm of specialist, problem-solving solicitors based in Chelmsford, Essex. Our experienced team offers expert help and legal advice to clients across Chelmsford, throughout Essex and further afield.

Practice areas

Legal Services for Individuals: Employment Law Buying, Selling or Re-mortgaging your property Preparing your Will Lasting Power of Attorney Probate and Estate Administration Divorce and Family Law Legal Disputes and Litigation Deeds of Trust Legal Services for Business Employment Law and HR services Business contracts and T&Cs Buying, Selling or Restructuring your business Shareholder and Partnership Agreements Buying, Selling or Leasing your business premises Start-up legal advice Debt Recovery Litigation and contract disputes Independent Legal Advice for directors raising finance

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Collective Actions
    • Consumer Credit
    • Consumer Disputes
    • Consumer Rights
    • Dispute resolution - civil mediation
    • Libel and Defamation
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
    • Malicious falsehood
  • Employment
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employment Contracts
    • Employment Law
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Part Time Workers
    • Pay Issue
    • Pension Law
    • Privacy and Data Protection
    • Redundancy
    • Restrictive Covenants
    • Settlement Agreements
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Change of name
    • Child Access
    • Child Arrangements Following Divorce
    • Child Custody
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Divorce
    • Divorce Mediation
    • Domestic Abuse
    • Domestic Violence
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • High Net Worth Divorce
    • International Divorce
    • Lasting power of attorney
    • Marriage and civil partnerships
    • Matrimonial finance
    • Parental responsibility, paternity disputes, surrogacy
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Unmarried Couples' Rights
  • Housing & Property
    • Declarations of trusts
    • Deeds of Gifts
    • Extending your Lease
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Residential Conveyancing
    • Transfer of title
    • Transfers of equity
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • International
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Alternative Dispute Resolution (ADR)
    • Commercial Contracts and Agreements
    • Commercial Law
    • Commercial Litigation Matters
    • Contract law
    • Contractual Disputes
    • Corporate Law
    • Data Protection
    • Debt Recovery
    • Sales and Purchases
    • Setting up a business
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Small businesses
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