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Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Dibbens on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Dibbens. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Dibbens and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Dibbens performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Dibbens and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Dibbens compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Dibbens offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
You may want to discover a firm with an established and proven reputation on ReviewSolicitors
Client Reviews
David
Collected on:
My father died about 25 years ago and mum asked Dibbens to help with settling his will and also re-drafting hers. When she passed away in December, and as an executor of her will, I also chose to use Dibbens to help with obtaining probate and managing her will. I could not have been happier with the service and will definitely use them again.
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Joan
Collected on:
As always my experience with the staff at Dibbens was friendly and efficient.
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Matter Type:
Wills
Anonymous
Collected on:
We have reviewed and updated our wills on five occasions over the years, all with different solicitors, and none of the others have been as straightforward or as easy to deal with. No fuss, no complications, just good advice in plain language and fast efficient execution - all at a very sensible price. I would recommend Victoria King to anyone needing to make or review their will.
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Sallie
Collected on:
We contacted Dibbens Solicitors to advise and arrange a Lasting Power of Attorney for us. The Solicitor explained the procedure and costs involved very clearly and this helped to make the legal implications easy to understand.
We would have no hesitation in recommending Dibbens Solicitors.
David Ost
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Brian
Collected on:
Dibbens are my local law firm. Over the past twenty or so years they have handled most of my property transactions. I have experience of other firms in the area and so can compare service levels, competence and value. I am always to speak to the conveyancer, I am a demanding client insisting on short timescales. I can recognise unnecessary 'billable hours padding' and will not tolerate it.
So I award five stars.
A representative from Dibbens responded to this review on 16 January, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Porto
Collected on:
Very disappointed with the poor service received.
We were told after 6 month, after sending all documents requested, that they aren’t able to complete the purchase of the property.
We requested to know the reason for withdrawal, but never received an answer, just a big invoice!
We changed solicitor and completed the purchase of the property within two month.
I would not recommend them to anyone, avoid!!
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true
Collected on:
I employed a (so-called!) builder to build a Dormer on my bunglaow. Unfortunately, his work seriously failed Building Regs standards. We were then advised that the Dormer would require a huge amount of additional structural work costing £1000s. However, the builder refused to claim responsibility. We therefore felt the need to seek legal advice. We approached Dibbens on their advice that we could claim compensation from the Builder's Insurance Co. With that in mind we trusted her that the builder's Insurance Company would cover our legal costs and also pay for all, or most of the addtional work. HOWEVER, the Insurance Co. REFUSED to pay absolutley anything in compensation because they claimed that the builder's work was due to his incompetence and a clause in the Builder's policy stipulated that they would not pay out for work caused by incompetence. My greivance and complaint therefore focuses on why the solicitor didn't find out at the very beginning of our litigaiton what was and what was not covered in the Builder's Insurance Policy. Had she done that, then I may not have pursued the litigation as it was obvious to anyone that the builder himself was at fault. Consequently, I did not feel that the solicitor had a good understanding of my needs and I felt that my expenditure of over £4000 did not achieve the results I had been hoping for. To rub 'salt into the wound' even when I wrote the odd letter of complaint, I was informed that if I continued to complain she would start to charge me for having to read my letters - unbelievable!!
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Matter Type:
Probate
Rob
Collected on:
Lucy and Amanda offered clear advice in a professional manner during a difficult time.
A representative from Dibbens responded to this review on 06 January, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Wills
Angela
Collected on:
Very happy with service I received at Dibbens when updating my will. I was made to feel at ease and felt reassured.
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Matter Type:
Residential Conveyancing
Linda
Collected on:
Very good. Everything was made as easy as possible by Debbie and Karen with excellent access, at all times, to someone at the end of a telephone or email.
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