Susanne
Collected on:
Competent, professional and friendly
Kiteley's dealt with our house purchase seamlessly.
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Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Kiteleys Solicitors Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Kiteleys Solicitors Limited. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Kiteleys Solicitors Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Kiteleys Solicitors Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Kiteleys Solicitors Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Kiteleys Solicitors Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Kiteleys Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
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Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
You may want to discover a firm with an established and proven reputation on ReviewSolicitors
Client Reviews
Susanne
Collected on:
Kiteley's dealt with our house purchase seamlessly.
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Susanne
Collected on:
Kiteley's dealt with our house purchase seamlessly.
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Susanne
Collected on:
Kiteley's progressed our sale seamlessly, we received a very professional and friendly service.
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Ilona
Collected on:
This review is for a different branch.
Handling my Father in Law’s Probate was an uphill struggle. They never managed to respond in full to all the questions raised in emails and it was almost impossible to speak to anyone apart from reception on the phone. They would say they’d call back but never did.
They haven’t yet returned all of the paperwork and have left two policies for me to process myself.
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Keith
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This review is for a different branch.
In 2021 I used Kiteleys for the purchase of a property. At first I was delighted with the service and things progressed well. Then we found the solicitor handling this purchase was continually on leave or not available....thankfully there was another person helping, but things were slow. With various problems this purchase dragged out month after month (we were actually ill with the worry). Then we got to a stage where they said exchange was iminent, so our deposit was paid. Kiteleys held this for 5 months before we completed (we lost interest on this amount). Then cert went missing. (maybe in post)
Now we are selling this property and we find Kiteleys missed a minor problem and we have to pay an indemnity to protect our buyers. Would not use again.
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Andrew
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This review is for a different branch.
James Wood was very professional and informative when completing a new Will.
The work was completed in good time.
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Julie
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This review is for a different branch.
So very pleased with Sophie Wheeler. She did an excellent job sorting out a flood claim compensation for me. She kept me fully updated throughout the matter and the outcome was very favourable. I would certainly recommend Sophie.
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Matter Type:
New home purchases and sales
Martin
Collected on:
This review is for a different branch.
Just got the keys for our new home and can't thank Sophie and Lucy enough..they were ready to complete within 6 weeks... Awesome team!
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