Matter Type:
Wills
Armitage
Collected on:
Thanky you Emily
Emily was very thorough and explained everything very clearly and succinctly - would not hesitate to recommend her services.
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We all experience risk, change and conflict at some point in our lives. Every person is different and faces their own set of unique challenges, whether it is protecting their family, their interests or their business assets. At Battens we believe it is important to take the time to listen and understand you, guiding you through some of life’s significant milestones with a wise and collaborative approach. Our clients count on us for our renowned legal expertise, fresh thinking and pragmatic insight, delivered in clear, jargon free language. We are proud to be an award-winning law firm and we are proud of our 300-year old history and reputation for hard work, commitment and timeless values in a modern world full of complexity and uncertainty. Read more...
Battens Solicitors Limited
have 6 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Battens Solicitors Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Battens Solicitors Limited. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Battens Solicitors Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Battens Solicitors Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Battens Solicitors Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Battens Solicitors Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Battens Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Matter Type:
Wills
Armitage
Collected on:
Emily was very thorough and explained everything very clearly and succinctly - would not hesitate to recommend her services.
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Matter Type:
Wills
Anonymous
Collected on:
My wife was diagnosed with cancer this year, when it came to End of Life care . Leanne and the team were very supportive and helped us through an extremely difficult time, with regards to our Wills and other legal matters. After my sadly passed away your team helped me through the remaining legal matters, probate, house transfer, HMRC and trust registration, this was all carried in a very efficient manner but with sympathetic approach and for this I will be forever grateful. Many Thanks to Leanne and your team at Batten's Yeovil.
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Anne
Collected on:
My sisters and I have just completed on our late parents house, and the whole process was taken care of swiftly and professionally by Battens. We were informed at each stage by Emma, with plenty of updates, and any questions answered promptly. Thankyou to both Emma Taylor, and Emily Crossman for your help in this matter.
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Anonymous
Collected on:
Emma Taylor and Emily Crossman were a pleasure to deal with and helped me through every stage of my house purchase. There were no delays and completion happened as planned.
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Anonymous
Collected on:
I have had a great customer experience from Battens, Lesley has been brilliant and so professional in the handling of my Will.
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Anonymous
Collected on:
We recently instructed Emma Taylor and her assistant Emily Crossman to handle the conveyancing of our first time house purchase. We could not fault them or their service in any way. Their approach was both professional and friendly, they worked with speed and efficiency, keeping us updated regularly and quickly addressed any queries and issues. A process which we thought would be extremely stressful was handled with ease and experience. Both Emma and Emily have been absolute stars, helping us to complete in record time and we couldn't recommend them highly enough.
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Anonymous
Collected on:
Lucy was the most professional and approachable solicitor I have used. Moving house can be so stressful but not if Lucy does your conveyancing.
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Anonymous
Collected on:
Excellent service throughout, lovely approachable team. I highly recommend Lesley Eveleigh.
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Anonymous
Collected on:
Professional and business like. My instructions were dealt with by a team, ensuring responses were prompt and met the requirement. Queries were dealt with patiently and with clarity. I strongly recommend.
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Matter Type:
Residential Conveyancing
Woodant
Collected on:
Battens (Sherborne) have recently handled three sales for us and are in the process of completing on a new purchase. The service has been excellent - quick and helpful and always very professional.
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hannah
Collected on:
I would not recommend this solicitor. My true experience has been that unfortunately my grandmother in her vulnerable state has still not received her money after 2.5 years that she should have inherited from her ex partner. Our families emails are ignored, our calls missed, their promises and their self imposed deadlines broken and we would question the duplicate charges that have been put through charging us for when they send us duplicate documents so I would query if we are not being charged twice for a number of things. My nan has not had her money still. Every email we send them asking them when they are going to do what they have agreed costs us an enormous amount and is never actioned satisfactorily. For the amount of money we have been charged as a family, i don’t consider it value for money. After this matter has been resolved, we will be going with a different solicitor. I ask that they please do better in the future.
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Nikki
Collected on:
Very helpful, inclusive and kind
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Morgwen
Collected on:
Used for house purchase, staff went above and beyond following a banking issue. Would highly recommend
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Katherine
Collected on:
Very professional team that respond promptly to enquiries, clear in direction, and sound advice. Nicola and Clare have been excellent throughout and I recommend them for any conveyancing work.
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A
Collected on:
We have used Battens for over 4 years for all matters from family law, conveyancing, to wills and estate planning and cannot recommend them highly enough.
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We all experience risk, change and conflict at some point in our lives. Every person is different and faces their own set of unique challenges, whether it is protecting their family, their interests or their business assets. At Battens we believe it is important to take the time to listen and understand you, guiding you through some of life’s significant milestones with a wise and collaborative approach. Our clients count on us for our renowned legal expertise, fresh thinking and pragmatic insight, delivered in clear, jargon free language. We are proud to be an award-winning law firm and we are proud of our 300-year old history and reputation for hard work, commitment and timeless values in a modern world full of complexity and uncertainty.