Matter Type:
Residential Conveyancing
Charles
Collected on:
Efficient and approachable
Nicola Pugsley and Clare Fox made the conveyancing process of buying my second home as smoothly and efficiently as possible.
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We all experience risk, change and conflict at some point in our lives. Every person is different and faces their own set of unique challenges, whether it is protecting their family, their interests or their business assets. At Battens we believe it is important to take the time to listen and understand you, guiding you through some of life’s significant milestones with a wise and collaborative approach. Our clients count on us for our renowned legal expertise, fresh thinking and pragmatic insight, delivered in clear, jargon free language. We are proud to be an award-winning law firm and we are proud of our 300-year old history and reputation for hard work, commitment and timeless values in a modern world full of complexity and uncertainty. Read more...
Battens Solicitors Limited
have 6 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Battens Solicitors Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Battens Solicitors Limited. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Battens Solicitors Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Battens Solicitors Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Battens Solicitors Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Battens Solicitors Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Battens Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Matter Type:
Residential Conveyancing
Charles
Collected on:
Nicola Pugsley and Clare Fox made the conveyancing process of buying my second home as smoothly and efficiently as possible.
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Anonymous
Collected on:
Very good Solicitors who were thoughtful and thorough.
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Matter Type:
Residential Conveyancing
Moira
Collected on:
We are extremely satisfied with the friendly and efficient service we received. Nicola was really pleasant to deal with and responded to every enquiry promptly. We felt very comfortable with her friendly, efficient approach. We will not hesitate to use this company again and we have already asked them to deal with a probate matter. Again, the response has been prompt, friendly and very informative.
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Anonymous
Collected on:
Jen Haynor at Battens Yeovil, has dealt with our last two property sales and purchases, and I would never use anyone else for conveyancing. She is responsive, professional, and always helpful and accommodating, going the extra mile when those inevitable curved balls arrive! Whilst we don't intend moving for quite some time now, when we do, we would have no hesitation in using Jen again, and would highly recommend.
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Anonymous
Collected on:
I've been using Battens for 36 years and was the first client of their employment service which is absolutely excellent. For a fixed price and an insurance they cover all my employment procedures and problems with telephone advice, drafting and I think it includes all court costs though we've not had to go there! Also included is a regular lunchtime seminar to update and give tips. I also use their agricultural side which likewise is excellent and from time to time their litigation side which, so too, is very good. What more can I say.
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Anonymous
Collected on:
The three ladies Sally, Naomi and Kirsty, who managed my case during more than two months, demonstrated an impeccable understanding of the best approach to what was required. The process was very substantially eased by their ability to harness the effectiveness of technology like email, document scanning, PDFs etc. to simplify communication. Sally was able to work from another location flawlessly and it was probably helpful that I could operate in the same way. Throughout I could not have asked for more. Thank you.
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Anonymous
Collected on:
I am so grateful for Lucy King's efficient and meticulous work.
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Racquel
Collected on:
Professional & Efficient! I dealt with Emma and Emily who were both on top of my case and carried out the work of conveyancing very well from start to end to a timely manner. Happy throughout and would recommend the firm for this type of work.
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Anonymous
Collected on:
Brilliant service, couldn’t speak any higher of Tina and Cathy. Professional and friendly what more could you ask for.
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Matter Type:
Residential Conveyancing
Chris
Collected on:
Recently used Battens to look after our recent move. Nicola and Clare were friendly and efficient. Very happy with the service provided.
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Jean
Collected on:
Excellent service. We used Battens for our house sale and purchase. Nicola and her assistant Clare were always available. They were friendly, helpful, efficient and kept us fully informed. Would definitely recommend.
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Rita
Collected on:
Following the death of my husband, I have left three messages for someone to call me about his will. I have heard nothing, to date. Very disappointed, as we have previously had good service.
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Simon
Collected on:
Cate and her team completed a transaction for us with seamless skill and efficiency. All items were dealt with in a professional manner, without drama and closed out on time. Thoroughly recommend Battens for all conveyancing matters.
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Gothic
Collected on:
We used battens for our house move mainly because I was familiar with the business due to my late mother who worked there and loved it. However they proved amazing in the legal side too. They were so useful and responsive it made buying our first home so much easier.
Thank you Emma and Emily!
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Rapid
Collected on:
Terrible service, only after money, don’t care about their clients at all.
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We all experience risk, change and conflict at some point in our lives. Every person is different and faces their own set of unique challenges, whether it is protecting their family, their interests or their business assets. At Battens we believe it is important to take the time to listen and understand you, guiding you through some of life’s significant milestones with a wise and collaborative approach. Our clients count on us for our renowned legal expertise, fresh thinking and pragmatic insight, delivered in clear, jargon free language. We are proud to be an award-winning law firm and we are proud of our 300-year old history and reputation for hard work, commitment and timeless values in a modern world full of complexity and uncertainty.