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Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Stephens Scown LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Stephens Scown LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Stephens Scown LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Stephens Scown LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Stephens Scown LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Stephens Scown LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Stephens Scown LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
You may want to discover a firm with an established and proven reputation on ReviewSolicitors
Client Reviews
Matter Type:
Divorce
Jenny
Collected on:
I used Sarah Walls at Stephens Scown for my divorce. She was excellent and understood my difficulties. She helped me navigate apart towards resolving conflicts and encouraged me The person when things got time. I would highly recommend her and the entire team.
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Gemma
Collected on:
I went to Stephens Scown with literally weeks to go before an FDR after a very long legal battle and getting nowhere. Harriet Wigmore, Shavaun Womersley and Grace were incredible in the support they provided and in their knowledge on family law. They worked so efficiently responding to everything to ensure I was ready for court. Georgina Swinglehurst represented me in court along with Harriet, both were phenomenal in the way they worked together to reach fair settlement and ensure closure.
The guidance and reassurance i was given throughout this case mirrored the outcome. I genuinely felt i had people on my side and the hours some days that emails were sent shows this isn't just a job, they genuinely care about the outcome and have passion for what they do.
I would not hesitate in recommending Stephens Scown family law department.
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karolina
Collected on:
The best company! I highly recommend. I've used it a second time and have never been disappointed. Hazel Sander a wonderful, empathetic woman who very professionally and quickly led my case to a favorable solution for me.
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derrick
Collected on:
I cannot believe how absolutely awesome this firm is. Our immigration solicitor Lisa has proved to be an outstanding asset to this firm. Lisa goes above and beyond to achieve the best possible result for her clients. We also want to praise all the other staff that helped us along with Lisa they are a credit to the firm. We highly recommend this firm to anyone wanting a first class service. A HUGE THANK YOU TO YOU ALL
Derrick Flear and Janet Lee.
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Ed
Collected on:
My experience of Stephens Scown has been most positive. All of the team were highly professional and competent. I would not hesitate to recommend the firm if you are looking for specialist legal work to be carried out efficiently on your behalf. 5*! Thank you, Ed.
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Matter Type:
Tenant Eviction
Paul
Collected on:
We had decided to sell our BTL which was next door to the house we owned before we moved. Our circumstances had changed in that we no longer lived next door which was one of the reasons we purchased as we lived in a University Town & also to help fund our Daughters 5 years at Vet College. We had given our tenant all of the required notice including Covid & had sold the house, however he didn't want to move out. We had no other option than to engage Helen Thomas who was supporting & informative every step of the way, in what was a very stressful situation our us.
We now have our property back & all being well will complete this month, I would have no hesitation using Stephens & Scown again & would highly recommend their services.
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Matter Type:
Divorce
Michelle
Collected on:
I engaged Stephens Scown, namely Harriet Wigmore and Liz Allen, to act for me in my divorce proceedings. In what was a very difficult time for me, they acted with extreme professionalism and provided me with invaluable advice, whilst always listening with empathy to my concerns and they always responded by return to any questions that I had. They never once made me feel foolish or inadequate - unlike the first law firm I engaged. My divorce was settled in a timely manner and with a satisfactory outcome to both parties. Even now, 12 months after my divorce was finalised, Harriet is always willing to answer any ongoing questions that have arisen. I would not hesitate to recommend Stephens Scown and in particular Harriet and Liz Allen. They helped me in a very difficult situation and for that, I will always be extremely grateful.
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Matter Type:
Civil partnerships
ryan
Collected on:
throughout my divorce lauren has been on the ball both punctual and very communicating,
lauren is a credit to this company, hassle free, cant thank this company enough for their soliciting services.
Ryan lee
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Matter Type:
Mediation
Robert
Collected on:
I contacted Stephens Scown in my capacity as Secretary of a Cornwall-based local charity placed on notice of potential litigation brought by a member alleging defamation and harassment, both of which my charity denied. The advice which I received from Catherine Mathews was both timely and pertinent, and written in a way which made it straightforward for a non-lawyer such as I to understand. My telephone conversations with Catherine and her colleague the firm were similarly helpful. I am pleased to say that we were able to dispose of the claim on satisfactory terms, and the advice, both on the law and on the tactics to be employed were instrumental in enabling us to reach this outcome.
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Elaine
Collected on:
This review is for a different branch.
Please do NOT work with Stephen Scown or the Team leader for Solicitor Estate & Inhertiance Disputes at Truro. They will make you pay to support the third party you have a dispute with, charge you if you don't answer their calls when they ring and will not carry out the will as per your later partners instructions. They have now had the trust fund my late partner left me for over two years which has caused me extreme hardship. This is despite all trustees agreeing the trust fund belongs to me. Also charged me £24k on top of moving costs to move house (so it cost me about £30k to move house - absolute rip off). Just so I could get an RX4 (signed by a second party - to release the charge on my property to move) and release my equity. Charged their costs to the trust fund (illegal) and taken interest payments from this for their bills without the permission of the trustees. This caused extreme upset to me, to my first time buyer, the family I was buying from (who had were getting divorced and who had recently lost a child, whilst moving). SS are rogue solicitors. AVOID AT ALL COST
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