01228 510077
Wragg Mark-Bell Solicitors is a modern local firm offering a personal and friendly level of service and legal expertise. Established in 2006, we have grown steadily, and continue to do so, offering our clients a professional legal service from an easily accessible office in the centre of Carlisle. Read more...
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Wragg Mark-bell Solicitors Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Wragg Mark-bell Solicitors Limited. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Wragg Mark-bell Solicitors Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Wragg Mark-bell Solicitors Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Wragg Mark-bell Solicitors Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Wragg Mark-bell Solicitors Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Wragg Mark-bell Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
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Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Wragg Mark-bell Solicitors Limited.
C Rhodes
Collected on:
Cody has been very efficient, and has kept me well informed throughout the entire process of purchasing this property. I wouldn’t hesitate to recommend Cody and this company to anyone.
A swift and professional service.
Thanks again
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Verified review
This review has been left by a verified client who used Wragg Mark-bell Solicitors Limited.
Matter Type:
Purchase and Sale
Gary Anderson
Collected on:
Codie was very professional and extremely helpful throughout. Couldn't of asked for any better.
A representative from Wragg Mark-bell Solicitors Limited responded to this review on 23 September, 2024:
Hi Gary. Thank you for your kind words! We're so glad to hear that Codie provided you with professional and helpful service. Your satisfaction means a lot to us, and we appreciate your feedback. If you need anything else in the future, please don't hesitate to reach out!
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Verified review
This review has been left by a verified client who used Wragg Mark-bell Solicitors Limited.
Caron Harris
Collected on:
House sale went though on 11 th June and it took 14 weeks for the sale to be completed.
It was one property a cash buying and no chain.
Codie Slessor and Tom Coleman were sorting things at first but the last two weeks Gemma did seem to be push things forward so much quicker .
The vendor’s solicitor helped me put a letter together to get the deeds out from Atkinson and Ritson to be sent to yous , I emailed Codie to say I didn’t think I should be sorting all this what are we paying him for ? .
Tom Coleman emailed me to say it would take 8-10 weeks but Infact it took 14 .
Then when we got the email to say everything is done on the 13 th September you sent all the money to Jo Mason , it’s a good job we are close and we sorted the money out between us, because a lot of families may not have been so understanding, we did put both bank accounts on the paper work we sent to you .
A representative from Wragg Mark-bell Solicitors Limited responded to this review on 23 September, 2024:
Thank you for your review, we are sorry you were disappointed with the service you received from Wragg Mark Bell Solicitors. We take all comments and feedback very seriously. Laura Urquhart our Director and Head of Conveyancing has contacted you today to discuss your concerns in detail with you.
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Verified review
This review has been left by a verified client who used Wragg Mark-bell Solicitors Limited.
Matter Type:
Purchase and Sale
Gabby
Collected on:
Isil and Christa were always very communicative and available and explained a confusing process with ease and clarity making the whole experience a pleasure, thank you for your work.
A representative from Wragg Mark-bell Solicitors Limited responded to this review on 20 September, 2024:
Thank you for your lovely review! We’re so glad to hear that Isil and Christa were able to guide you through the process with clear communication and support. Making your experience smooth and pleasant is always our goal. We truly appreciate your kind words and are here for you if you need anything in the future!
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Verified review
This review has been left by a verified client who used Wragg Mark-bell Solicitors Limited.
Matter Type:
Purchase and Sale
Judith richardson
Collected on:
Codie was very efficient in everything he done and nothing was any trouble , would highly recommend
A representative from Wragg Mark-bell Solicitors Limited responded to this review on 19 September, 2024:
Thank you for your wonderful feedback! We're delighted to hear that Codie was efficient and accommodating throughout the process. Your recommendation means a lot to us, and we're always here to assist you whenever needed. Thanks again for sharing your experience!
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Verified review
This review has been left by a verified client who used Wragg Mark-bell Solicitors Limited.
Matter Type:
Transfer of title
Amanda Quinn
Collected on:
All seemed to go well and very straightforward.
A representative from Wragg Mark-bell Solicitors Limited responded to this review on 16 September, 2024:
Thank you for your feedback, Amanda. Glad to hear everything went smoothly and straightforward with Rosie.
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Verified review
This review has been left by a verified client who used Wragg Mark-bell Solicitors Limited.
Matter Type:
Purchase and Sale
Nikolay Dimitrov
Collected on:
Absolutely professional and kindness!
Very quick response!
A representative from Wragg Mark-bell Solicitors Limited responded to this review on 09 September, 2024:
Dear Nikolay, Thank you for your positive feedback. We’re pleased to hear you experienced professionalism and prompt responses. Best regards, Wragg Mark-bell Solicitors Limited
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Verified review
This review has been left by a verified client who used Wragg Mark-bell Solicitors Limited.
Matter Type:
Purchase and Sale
Elaine Crooks
Collected on:
From the outset we had an excellent experience. Communication clear on what was needed from us, anticipated time scales and regular updates as the situation progressed.
When we submitted information this was dealt with promptly to keep momentum going resulting us in completing our sale in Approx 8 weeks from offer accepted to exchange of contracts.
A representative from Wragg Mark-bell Solicitors Limited responded to this review on 05 September, 2024:
Thank you, Elaine, for your positive feedback. We’re pleased to hear that Isil's clear communication and prompt handling contributed to the smooth and timely completion of your sale. Your satisfaction is important to us, and we appreciate your kind words.
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Verified review
This review has been left by a verified client who used Wragg Mark-bell Solicitors Limited.
Matter Type:
Purchase and Sale
SYED KASHIF IFTIKHAR
Collected on:
It was a great experience like allways, things move very fast, get reply all the time, Very Professional, wonderful customer service, Codie was dealing it he did excellent work, allways replying my emails quickly, very professional, polite, excellent service.
A representative from Wragg Mark-bell Solicitors Limited responded to this review on 05 September, 2024:
Thank you for your feedback. We’re pleased to hear that Antony Hodari Solicitors effectively addressed your property issues with professionalism and kept you well-informed throughout the process. It’s great to know that you’re satisfied with the outcome and we will pass your kind comments over to Codie.
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Verified review
This review has been left by a verified client who used Wragg Mark-bell Solicitors Limited.
Matter Type:
Residential Conveyancing
Mr and Mrs Nicholson
Collected on:
We bought our first home, and had many problems with the sellers solicitors but Isil from Wragg Mark-Bell was superb,helped with any questions and pushed for things to be done. Thank you so much.
A representative from Wragg Mark-bell Solicitors Limited responded to this review on 29 August, 2024:
Thank you for your review. We’re pleased to hear that Isil from Wragg Mark-Bell provided outstanding support and effectively managed the challenges with the sellers’ solicitors. Your positive experience is important to us.
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Matter Type:
Purchase and Sale
lauren
Collected on:
Codie and Tom have supported us through our sale and purchase - they have been nothing short of amazing and we genuinely feel if it wasn’t for them being so informative and proactive we would never of got to completion with our sale! Our chain was complex and they both managed this from the outset so efficiently and really kept things moving for us. Today was completion and we just want to say THANKYOU! we would highly recommend you both
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Matter Type:
Purchase and Sale
Rebecca
Collected on:
Me and my partner bought our first home last year with the help of Wednesday and the team. Couldn’t fault them at all! So helpful and made the process less stressful for us, will always recommend these and will definitely be using them again!
A representative from Wragg Mark-bell Solicitors Limited responded to this review on 13 June, 2024:
Dear Rebecca, Thank you for your feedback! We're thrilled to hear that Wednesday and our team helped make your first home purchase less stressful. We appreciate your recommendation and look forward to assisting you again in the future. Best regards, Wragg Mark-Bell Solicitors Limited
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Maia
Collected on:
I got into my house in a timely fashion, but had *I* been less organised, I doubt it would have been the case. I found my conveyancer quite detached from proceedings, difficult to communicate with and at times errors were made over silly little things (misreading paperwork, misspelling of my name) that caused me a huge amount of stress unnecessarily. I can only imagine that the conveyancer must have too high of a case load for this to happen. Otherwise, it does not seem that they were qualified for the task. Despite knowledge of my completion date over 2 weeks before, exchange wasn't attempted until 2 days before and was delayed to the point that it had to happen on completion day, and I was told the day before that completion may not occur. This was 2 days before my eviction date at my previous property. I found Laura, the solicitor, communicative and I found Carla, the paralegal, helpful on the phone. My conveyancer would not elicit the same praise. I would be cautious in using this company.
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Mohamedelmobarak
Collected on:
Welcoming receptionist, skilled and knowledgeable solicitors, quick and accurate processing. I am pleased by my visit, highly recommended.
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Kat
Collected on:
So this company completed my work quickly no doubt on their efficiency. The customer service I recieved from my solicitor was poor. I completed all paperwork and sent it back immediately (the same day) per my solicitors request and then 3 days later I recieved an email basically telling me off for not sending back the forms so I took a screenshot of the email I had actually sent with the documents attached and all I got was "I haven't received it because there are too many attachments in the email and I need to send the attachments in a few emails" I got no apology nothing for their error, I was told to send paperwork via email but they failed to say they had a limit on how many attachments per email their server could cope with. Both me and my husband have a young family, full time jobs and work shifts so we weren't able to do all the jobs at the exact time the solicitor asked and we constantly got snotty emails back. Just not professional in my opinion and even when we asked a question it just seemed too much of an effort for her to answer and reply
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We offer a broad range of legal services. Whether you wish to buy or sell a property, plan for later life or create a will, we are here to help. We specialise in Conveyancing, Wills and Probate, Employment Law, Immigration, Emigration and Criminal matters. We ensure that our clients are given the best levels of support and assistance at competitive prices. The firm is experiencing a welcome expansion having been joined by a host of experienced and professional lawyers and support staff. We are proud of our commitment to hiring passionate and dedicated staff, many from the local area, who understand the needs and expectations of our clients. Our solicitors will take the time to listen and advise. They will offer a clear and practical response to queries and legal problems in plain English. Our team will provide a high and consistent level of support to our clients from start to finish and will look to form a relationship based on trust, understanding and confidence. We are regulated by the Solicitors Regulation Authority and are accredited under the Lexcel Quality Mark which displays our commitment to high standards of management and to achieving the very best level of care for our clients. We have also been awarded accreditation under The Law Society Conveyancing Quality Scheme. Our Carlisle Office is situated in a beautiful Grade II listed building in the historic Castle Street area of the city. We exemplify strong ties with the local community and would be pleased to welcome new and existing clients for reliable advice and assistance regarding their legal matters.
