Whether the matter is of a personal or business nature, you can be sure that you will receive outstanding advice tailored to meet your own needs and which reflects your own personal circumstances. You can be sure you are in safe hands every time.
Butterworths
have 3 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Butterworths on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Butterworths. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Butterworths and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Butterworths performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Butterworths and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Butterworths compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Butterworths offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Butterworths.
Matter Type:
Residential Conveyancing
Emma Louise
Collected on:
Great communication, very thorough and quick responses to questions
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Verified review
This review has been left by a verified client who used Butterworths.
Matter Type:
Residential Conveyancing
David
Collected on:
Property sale conveyance was completed without any solicitor issues. I was kept well informed of the sale process at all times. There was some difficulty in contacting by telephone and had to mainly use email ( I was told this was due to a new automated telephone service). On completion funds were transferred to cash promptly wail copies of billing. Overall a good service I would use again and recommend to others.
A representative from Butterworths responded to this review on 26 March, 2025:
Thank you for your feedback, David. We're glad to hear the sale process went smoothly and that you were kept informed by Christine throughout. We apologize for any inconvenience with the phone system and appreciate your understanding. We look forward to working with you again in the future!
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Verified review
This review has been left by a verified client who used Butterworths.
Matter Type:
Residential Conveyancing
Clive William
Collected on:
Always there to help if they was something I wasn't sure about ,very helpful,
A representative from Butterworths responded to this review on 26 March, 2025:
Thank you for your feedback, Clive. We're glad to hear Angela could assist with your conveyancing and provide the support you needed.
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Verified review
This review has been left by a verified client who used Butterworths.
Matter Type:
Residential Conveyancing
Stuart John
Collected on:
No hassle and they done a lot of explaining what was needed from me and always approachable in the office
A representative from Butterworths responded to this review on 24 March, 2025:
Thank you for your kind words, Stuart. We're glad to hear the process was hassle-free and that Lizzie and our team were always approachable and helpful in explaining everything you needed. We appreciate your feedback!
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Verified review
This review has been left by a verified client who used Butterworths.
Anthony
Collected on:
Having used a number of solicitors over many years I do not have much respect for their profession. However Butterworths exceeded my expectations. Were clear on progress. Dealt with matters promptly and were always at the end of the phone to answer my queries and give me reassurance
A representative from Butterworths responded to this review on 21 March, 2025:
Thank you for your thoughtful review, Anthony. We’re so pleased to hear that we exceeded your expectations. We understand that choosing the right solicitor can be a challenge, and we’re glad we could provide clear communication, prompt service, and the reassurance you needed throughout the process. Your feedback means a great deal to us, and we truly appreciate the opportunity to assist you. If you ever need further help in the future, we’re always here to support you.
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Verified review
This review has been left by a verified client who used Butterworths.
Matter Type:
Residential Conveyancing
Jacob
Collected on:
Both Gill and Susan were helpful thorughout the process and the house sale went through in good time from the start of the process. Communication was lacking at times but overall a good experience.
A representative from Butterworths responded to this review on 13 March, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Butterworths.
Matter Type:
Residential Conveyancing
Susan Mary
Collected on:
Christine and her team acted efficiently in what was a straightforward sale. My only concern was that it took a week for the Estate Agent’s account to be settled.
Grant was helpful in advice regarding my late husband’s will.
A representative from Butterworths responded to this review on 13 March, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Butterworths.
Matter Type:
Residential Conveyancing
Callum
Collected on:
I had a simple time purchasing my new house through continued support from Lizzie and other team members
A representative from Butterworths responded to this review on 10 March, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Butterworths.
Matter Type:
Residential Conveyancing
Megan
Collected on:
Brilliant experience using Butterworths for the recent sale and purchase of our home. Christine’s team were excellent, especially Joanne. Communication was great, kept us updated throughout and made a stressful experience so much easier. Would definitely recommend.
A representative from Butterworths responded to this review on 10 March, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Butterworths.
Matter Type:
Residential Conveyancing
Christine
Collected on:
Thanks to Grant he made the whole process easier at a difficult time.
Compassionate and explained what needed to be done at every step.
A representative from Butterworths responded to this review on 07 March, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Alex
Collected on:
Good experience using Butterworths for the conveyance of the purchase of my new house. Sarah was very responsive and thorough throughout the process making sure several issues were clarified and resolved with the sellers solicitor. Would recommend.
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George
Collected on:
This is the third time I have used Butterworths and I would not hesitate to use them in the future. Friendly, professional service.
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Gelareh
Collected on:
Brilliant team!!
We were first time buyers and our purchase got complicated having to change solicitors. From our first conversation with Butterworths, even before we were assigned a solicitor they were helpful and kind. Our solicitor, Laura, was approachable and really took the time to answer our questions and explain everything to us. When she was not able to communicate with us her assistant was there to help and ensure we were looked after. We were in a desperate situation and very stressed out but they were able to ease that stress and complete the purchase for us as fast as they could. We are so very grateful for Laura and the whole team at Butterworths.
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Andy
Collected on:
We went to Butterworths at the recommendation of the estate agent for the purchase of our house, what a great recommendation it turned out to be! In the past we have had some very bad experiences with other solicitors to the point of having to change mid-purchase so we were initially nervous but those nerves quickly dissapeared.
Butterworths, and in particular, our conveyancer Sarah Crampton, was excellent. I could not think of anything that could have been handled better, communication was excellent, whether via email or in person. Everything was explained clearly despite the purchase being very complicated due to land transfer issues. Nothing was ever rushed, explanations were clear and we had complete trust in Sarah’s professional abilities.
Thank you Sarah. If anybody is browsing reviews, as we did, trying to find a good solicitors, look no further. There may be cheaper options elsewhere, but in the end you may regret choosing them as we have never experienced service like this.
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Caron
Collected on:
Professional and straightforward, Wills prepared for my husband and I. Guidance as requested. Thanks to Charlene and Team at Butterworths Lowther Street Carlisle.
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Based in the North of England we offer high-quality, sensible legal advice to clients seeking professional help and easy to access support. Whether the matter is of a personal or business nature, you can be sure that you will receive outstanding advice tailored to meet your own needs and which reflects your own personal circumstances. You can be sure you are in safe hands every time.
