01934513963
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Berry Redmond Gordon And Penney Limited Liability Partnership on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Berry Redmond Gordon And Penney Limited Liability Partnership. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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Limited data.
ReviewSolicitors uses our community data to show you how many clients used Berry Redmond Gordon And Penney Limited Liability Partnership and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Berry Redmond Gordon And Penney Limited Liability Partnership performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Limited data.
ReviewSolicitors uses our community data to show you how many clients used Berry Redmond Gordon And Penney Limited Liability Partnership and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Berry Redmond Gordon And Penney Limited Liability Partnership compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Berry Redmond Gordon And Penney Limited Liability Partnership offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
You may want to discover a firm with an established and proven reputation on ReviewSolicitors
Client Reviews
Clive
Collected on:
My experience was they gave cheapest quote in WSM in respect of House Purchase Legal fees, excellent timely communications throughout, vert efficient, highly recommended ......
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Matter Type:
Criminal defence - All
Richard
Collected on:
This review is for a different branch.
This firm proved to be the worst kind of solicitor possible for Criminal Law representation.
All of the following applied during my dealings with them.
Money-first mentality - They demanded up-front money from me (unethically as it finally turned out, thanks to my own investigations). Money finally and very reluctantly refunded to me up to 14 months later after payment.
Misplacement/loss of documents - claimed not to have received a document I delivered by hand.
Claimed to have sent letter’s that I have never received.
Failed to adhere to their own Terms and Conditions.
Attended Court without supporting file – which ‘had not been supplied by the office'.
Only contacted witnesses within just a few days before Trial - and then only after I chased them. Despite having contact details for nearly 6 months.
Requested my personal copies of important documents, with a promise to return a.s.a.p.. These were eventually demanded back by me and collected personally 13 weeks later, after numerous reminders for their return were ignored.
Displayed ignorance of Legal Aid process and made their own decision that I did not qualify for it and therefore had to pay - which I did. They were WRONG.
Despite paying nearly £14,000 to them I had to repeatedly press them for a receipt, which I eventually received over 1 year later, on un-headed note paper.
They failed to monitor rudimentary administrative disciplines to ensure that the legal processes they assumed responsibility for were carried out in an efficient and timely manner, yet their own firm's financial cost recovery process was dealt with promptly and efficiently.
They repeatedly stalled and prevaricated to cover their inefficiencies as in above item where my interests were concerned.
When I demanded an immediate refund of the monies due back to me they showed no sign of acting speedily to correct their unethical demand for my money.
When I did eventually get my overdue refund from them, they miscalculated, conveniently and unsurprisingly, in their favour - Something else I had to point out to them.
They misinformed me, stating all original documents would be returned to me after the Trial - they were also WRONG about this.
Legal Ombudsman has been notified of all of the above.
This firm behaved as stated above - use this information as you think fit in your search for a suitable solicitor.
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