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At Gilson Gray we strive to support our clients throughout their lifetimes. So whether it's legal matters, property services or financial advice, we're here for you.
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Gilson Gray LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Gilson Gray LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Gilson Gray LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Gilson Gray LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Gilson Gray LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Gilson Gray LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Gilson Gray LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Matter Type:
Wills
Susan
Collected on:
This review is for a different branch.
Had power of attorney in mind for some time as it is important to have and through a friend who was going through setting up pow,we asked them to set up a call which we got right away and Nyona (paralegal) has made whole thing easy and understandable .
Now finalised would recommend gilson
Gray to anyone excellent service.
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Verified review
This review has been left by a verified client who used Gilson Gray Llp.
Matter Type:
Residential Conveyancing
Sanjeev & Divya
Collected on:
This review is for a different branch.
We recently worked with a Advisor and a Solicitor to purchase our first newly built house, and I couldn’t be more pleased with the service.
Douglus and Caitlin was incredibly helpful, always quick to respond to any questions, and kept us informed every step of the way. The entire process was handled efficiently, and I never once felt the need to chase up anything. They ensure everything goes smoothly made the experience stress-free and enjoyable.
Highly recommend!
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Matter Type:
Residential Conveyancing
Sean
Collected on:
This review is for a different branch.
I used Gilson Gray for their solicitors for buying a house, specially Douglas. They were always helpful and fast, and also very friendly.
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Matter Type:
Residential Conveyancing
Vicky
Collected on:
This review is for a different branch.
Gilson Gray did the sale of my house which being under a contract with the estate agent went through easily. I thought being the seller solicitor, that it would make sense to be the buyer solicitor as well. How WRONG was I?! Despite having the same case handler it was painful with lack of communication, painfully slow processes, promises of action not kept and generally soulless to deal with. To start with I trusted they were just doing what they needed to do so responsed via portal when requested. Then after about 8 weeks I was like ok when are we completing on my purchase thinking it was roughly around week 12, then it took another 8 weeks with what seemed to be like a request for extra indemnity insurance for this, that and the other. From about week 10 I had to make weekly calls for updates, from week 14 I was on twice a week. I knew the sale and purchase wouldn’t happen on same day, with roughly a couple weeks in between but did not expect another 7 weeks!! Even when I had actual problems on the moving day as the sellers didn’t move out, they wouldn’t represent me to reclaim lost money as a result of having charges places on me by the removal people because sellers didn’t move out til 6pm! There will be much better solicitors out there. These seem to have a couple of senior solicitors to sign off and the rest are glorified admin, who have no authority to make anything happen. It must be as frustrating to work there as it is to have wrongly appointed them to do the purchase of the new house. What a horrible horrible experience. Avoid.
Re scores below I have had to say I was satisfied with the outcome as EVENTUALLY the purchase went through. I had to say they kept me informed because I rang them twice a week, I had to say they pointed out clauses because they did but they did not help me navigate them with advise. Just told it was my decision.
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Verified review
This review has been left by a verified client who used Gilson Gray Llp.
Matter Type:
Residential Conveyancing
Andrew Hewlett
Collected on:
This review is for a different branch.
No hassle and very helpful all questions were answered
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Verified review
This review has been left by a verified client who used Gilson Gray Llp.
Matter Type:
Leasehold properties
Creag
Collected on:
This review is for a different branch.
Really had very little to worry about while working with you guys. Everything that needed sorted was sorted without complaint or difficulty being put towards us, and in good time. No complaints!
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Verified review
This review has been left by a verified client who used Gilson Gray Llp.
Leon
Collected on:
This review is for a different branch.
Douglas has been a pleasure to work with. He's assisted me with buying my first home. Quick response to any questions and great at signposting me to the relevant people.
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Matter Type:
New home purchases and sales
Anonymous
Collected on:
This review is for a different branch.
I have had a very professional experience from Gilson Grey, in particular with Douglas. He has provided very clear information, and guidance whilst helping me with property purchase. The company has also helped me with other legal matters, for which I am grateful for their expert advice. Would highly recommend this firm.
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Verified review
This review has been left by a verified client who used Gilson Gray Llp.
Matter Type:
Residential Conveyancing
Anonymous
Collected on:
This review is for a different branch.
The service at GilsonGray has been really good. Things were made really clear for us. Any time I emailed asking a question it was often returned by a phone call within half an hour. Really efficient service.
I am new to buying a house and will say that patience is required when completing the purchase of a house. However, that is no fault of GilsonGray, and just part of the process!
Everyone we’ve dealt with has been thoroughly helpful, specifically Douglas, and Alana who have dealt with our case.
We’re hoping to have the missives signed in the next couple of weeks and hope we are able to meet deadlines for signing these, set by the builders of our new home.
Despite initial stress about time frames, when contacting our solicitor, we were reassured and had our situation explained clearly.
Very much recommended!
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Verified review
This review has been left by a verified client who used Gilson Gray Llp.
Matter Type:
Debt Recovery
Peter Crooks, Lanarkshire Accident Law
Collected on:
This review is for a different branch.
I am a lawyer who specialises in personal injury litigation.
I instructed Gilson Gray to recover a significant sum of damages, together with expenses, which had been granted for a client by court decree against an uninsured defender. The defender was avoiding any attempt to make payment personally.
The matter was dealt with by David Alexander and David Gray.
The service provided by both was impeccable : fast, efficient and and courteous. A pro-active and vigorous approach to recover the sums due. Very professional.
I was delighted, as was my client, that all sums due by way of damages and expenses were recovered within a very short timeframe.
I would highly recommend Gilson Gray in respect of any debt recovery related matter.
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Anya
Collected on:
We cannot recommend Gilson Grey highly enough! Vicki has been an absolute superstar throughout our house sale and purchase. Her communication was spot on, always keeping us informed and reassured at every stage of the process. Her cheerful and positive personality made what can often be a stressful experience so much easier. She handled everything with professionalism and efficiency, and we are incredibly grateful for her support. Thank you, Vicki, and the whole team for making this journey smooth and stress-free!
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Lea
Collected on:
I used Gilson Gray to sell my property in Dawlish & Victoria Parrett was excellent, very professional and prompt to act on all required documents throughout the process
I would definitely use Gilson Gray again
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Matter Type:
Residential Conveyancing
Herminia
Collected on:
Excellent service from start to finish selling my house! The Lincoln team are very knowledgeable and were able to deal with any queries from the buyer to keep things progressing. Would definitely recommend them and use them in the future.
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Matter Type:
Residential Conveyancing
erin
Collected on:
They have been amazing throughout the whole process, never once had to chase them, especially jehnnaie who has been fantastic and super helpful :)
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Matter Type:
Residential Conveyancing
Caroline
Collected on:
We worked with Ms Stucley-Lucas. She was very helpful and professional. Would recommend.
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We are a comprehensive law firm, offering expert legal, property and financial services. So whatever stage you are at in your life, we can help you achieve your goals. We support our clients throughout their entire lifetime, so whether it’s corporate law or conveyancing, litigation or family law, our specialised teams will be by your side every step of the way.
