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How Lindsays Compares

Value for money

This firm - 91%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Lindsays on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Lindsays. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 7%
About Right 92%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Lindsays and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Lindsays performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Lindsays and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Lindsays compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Lindsays offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    307
  • Very Good

    30
  • Average

    3
  • Poor

    4
  • Awful

    10

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Moyra

Matter Type:

Purchase and Sale

Moyra

October 25, 2024

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Collected on:

Excellent service

I cannot recommend Lindsays high enough. I received excellent service from Erin Peoples, Fiona and Gillian. I was kept regularly updated with progress. Thank you

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Westofhawkhill

Westofhawkhill

October 03, 2024

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Collected on:

Excellent professional service

I have been a repeat customer at Lindsay’s for many years, for a variety of issues and I have always received excellent service with very good communications which I regard as important.
My most recent issue was dealt with by Rachel High and I would thoroughly recommend her

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Lucie

Matter Type:

New home purchases and sales

Lucie

October 03, 2024

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Collected on:

Excellent service

Used Lindsays as my solicitors for purchasing a flat in Dundee. Zoe was the senior solicitor and with her I really felt in safe hands.

She was always warm, helpful, clear / timely communications , juggled many balls through the process and didn't drop one of them.

Really appreciated the smooth experience and will return for future legal support.

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Anna

Matter Type:

Residential Conveyancing

Anna

September 23, 2024

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Collected on:

Sale of house in St Andrews

I have worked with Lindsays on and off over the last 20 years, I go back every time due to the excellent service they provide. Whoever I speak to is warm, friendly, knowledgeable and so very helpful. The sale of my house could not have been more straight forward and I have greatly appreciated having direct contact with our lawyer - Zoe Allan. Will be back again no doubt if I need anything else!

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David

David

September 16, 2024

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Collected on:

Professional

An efficient and friendly service. Took all the stress out of dealing with my Father's estate. Emails always answered promptly and clearly.
My thanks go to Lindsay, Pauline and Caroline who were always supportive compassionate and helpful throughout the process.

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max

Matter Type:

Civil Partnership Dissolution

max

May 13, 2024

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Collected on:

APPALLING

Appalling care service and possible professional negligence

Without Prejudice

currently under investigation for service standards through the SLCC. Extremely poor communication and shocking undisclosed fees.
Do not touch with a barge pole from chair to associates. Jennifer Gallagher partner is great at taking notes but awful as an acting solicitor.
Just read ALL the other reviews they are an appalling solicitors firm

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Kevin Hutchison

Verified review

This review has been left by a verified client who used Lindsays Llp.

Kevin Hutchison

May 19, 2023

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Collected on:

Top class

Start to finish Sam made this case as painless as possible and dealt with matters quickly. Highly recommend.

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Derek

Derek

May 10, 2023

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Stepped in and helped us get across the line

We were having major issues with our solicitor at a different firm and were getting nowhere. I called Lindsays and after one conversation we were able to push forward with the purchase of our new house. They made every thing very straightforward. Very clear with what they needed from us and also didn't ask for ridiculous things like our previous solicitor. Would recommend them highly to anyone else.

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Mr and Mrs

Verified review

This review has been left by a verified client who used Lindsays Llp.

Matter Type:

Disputed Probate

Mr and Mrs

February 16, 2023

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Collected on:

Meeting

A very helpful Solicitor
I would recommend him.

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Tatjana

Tatjana

February 10, 2023

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Avoid Emma Conway

Absolutely shocking. After 1 months of poor communication all of a sudden refused to work with us. Tried to ask why, but they don’t pick up phone, refuse to talk to me when I came in, don’t respond to my emails - I mean what kind of lawyer or solicitor would do that?

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Lindsays are accredited by

accreditation

About this branch

Description

We’ve offered legal services in Edinburgh for more than 200 years, and our offices in the West End are less than a mile from where we first started. But the modern Lindsays has come a long way since 1815. Our solicitors offer a complete range of services to businesses, charities and private clients, and work with many of the capital’s best-known hospitality businesses, tech companies and angel investors. Our specialist lawyers in Edinburgh still uphold Lindsays’ excellent and long-standing reputation for private-client work and family law, but they also have expert colleagues dealing with twenty-first century issues such as private equity funding or renewables.

Regulated by

Law Society of Scotland

Legal services

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