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How Thomson & Bancks Compares

Value for money

This firm - 98%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Thomson & Bancks on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Thomson & Bancks. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 0%
About Right 100%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Thomson & Bancks and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Thomson & Bancks performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Thomson & Bancks and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Thomson & Bancks compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Thomson & Bancks offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    446
  • Very Good

    2
  • Average

    0
  • Poor

    1
  • Awful

    9

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Matthew & Sarah,

Matter Type:

Residential Conveyancing

Matthew & Sarah,

October 30, 2024

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Collected on:

Excellent professional service

Amanda and her team were excellent in their handling of our sale and purchase, and were extremely helpful when the situation became stressful due to issues further up the chain. Everything felt very smoothly handled and either Amanda or on occasion Ginny would always get back to us very quickly whenever we got in touch. They made the process of selling and buying much easier, and our experience with them was light years away from our first experience of buying a home when we used a different firm. I wouldn't hesitate to recommend Thomson & Bancks, and Amanda in particular, and would definitely use them in future should we ever have to move again.

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Paul,

Verified review

This review has been left by a verified client who used Thomson & Bancks.

Paul,

October 30, 2024

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Fantastic service

Amanda is the best conveyancer I’ve ever dealt with

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Anonymous

Verified review

This review has been left by a verified client who used Thomson & Bancks.

Matter Type:

Wills

Anonymous

October 21, 2024

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Preparation and completion of life interest trust Wills

A friendly, professional and efficient service at a sensible price. Would highly recommend.

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Inka

Verified review

This review has been left by a verified client who used Thomson & Bancks.

Matter Type:

Wills

Inka

October 21, 2024

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Will Writing

Thomson & Bancks provided an excellent and efficient will writing service. They were sensitive and accommodating in relation to my needs. Provided sensible advice, were prompt in responding to my questions and provided a service that was value for money.

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Anonymous

Verified review

This review has been left by a verified client who used Thomson & Bancks.

Matter Type:

Wills

Anonymous

October 08, 2024

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Collected on:

Change of Will

I needed to change my Will and everything was done neatly and quickly. All was good.

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Roy

Roy

October 06, 2024

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Excellent property conveyance

I have used Thomson and Bancks several times recently for selling and transferring family property. They have impressed me with their strong levels of communication, attention to detail and relative speed in concluding things.

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Anna,

Verified review

This review has been left by a verified client who used Thomson & Bancks.

Anna,

September 22, 2024

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Expert

Really helpful and professional.
Good communication for updates, sincere and sympathetic as well as supportive.

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Chris

Chris

September 18, 2024

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Exceptional Service

Geoffrey Ellis managed my case exceptionally well. Geoffrey took the time to read all the documentation I sent him in advance of our first meeting. During our first meeting he walked me through the procedure, relevant documentation and the law as it pertained to my case. Everything was explained to me in simple, easy to understand language. Incredibly thorough and professional. An excellent firm that I would recommend highly.

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Ian

Verified review

This review has been left by a verified client who used Thomson & Bancks.

Ian

September 12, 2024

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Best conveyancing team I have ever found

I have bought and sold quite a few properties but it took me a long time to find someone as good at T&B. The are quick, friendly, professional and everything you could want.

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Jodie

Verified review

This review has been left by a verified client who used Thomson & Bancks.

Jodie

September 10, 2024

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Professional, friendly, helpful

Thomson & Bancks are everything a Solicitor should be and more! Claire and Geoffrey have both been so helpful and provided a fantastic service throughout. I would recommend this firm to anyone.

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Reviews collected from

susan

susan

October 18, 2024

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susan

First class service from start to finish. Grateful thanks to Sylvia Gillham and team for making a prolonged sale and purchase process a positive and happy experience. Personal approach and excellent advice saved me making a very expensive mistake and I would highly recommend.

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Ann

Ann

June 24, 2024

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Ann

We have received exemplary service from Thomson and Bancks dealing with Wills and Probate. They restore your faith in the legal profession.

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Lee

Lee

June 11, 2024

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Lee

Best solicitor I’ve ever worked with. John Stagg was superb

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Jay

Jay

March 19, 2024

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Jay

My experience of T&B was far from pleasant. 5 days before Christmas, I received a frivolous and vexatious pre-action claim letter from a Geoffrey Ellis, representing another of their solicitors, Guy Curry. In his letter, Mr. Ellis falsely claimed we had defamed Mr. Curry and demanded compensation. I twice wrote to Mr. Ellis asking him to explain what we had said about his client/ colleague that was in anyway inaccurate or unsupportable. His replies failed to provide any explanation of this, and he then went silent. Mr. Ellis’s failure to answer my simple question was, in my view, contrary to pre-action protocol guidance provided by the courts which solicitors are expected to follow. My subsequent complaint to Mr. Curry and Mr. Ellis’s seniors concerning, in my view, their rather grubby conduct was met with denials. I hope by publishing this review that T&B might be encouraged to put in place the necessary safeguards to prevent their staff from operating with such impunity.

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Marion

Marion

November 01, 2023

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Marion

Friendly, efficiently and promptly

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Thomson & Bancks are accredited by

accreditation
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About this branch

Description

From our offices in Cheltenham, Tewkesbury, Pershore and Stratford-upon-Avon we are less than an hour from Bristol, Hereford, Birmingham and Oxford. The cities of Coventry, Worcester and Gloucester are within a convenient 30 minutes travelling and we serve many clients from Malvern across Worcestershire, Evesham, Royal Leamington Spa, through Warwickshire, Broadway, the Cotswolds, Cirencester and throughout Gloucestershire including Bishops Cleeve and Ledbury. For the individual we are able to help with legal issues surrounding the buying and selling of your home, the preparation of Wills (including inheritance tax planning), and powers of attorney. We also advise on the creation and management of trusts and can offer an understanding and efficient service upon the loss of a loved one by helping with the administration of their estate. We assist with family law problems and divorce with the same careful consideration. We always seek to be firm and fair when promoting your wishes and will be frank with you as to the risks and possibilities that you may face.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Consumer Disputes
    • Consumer Rights
    • Dispute resolution - civil mediation
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - Property litigation claims
    • Litigation Law
  • Employment
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employment Contracts
    • Employment Law
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Part Time Workers
    • Pay Issue
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Annulment
    • Asset protection and tax mitigation
    • Change of name
    • Child Abduction
    • Child Access
    • Child Arrangements Following Divorce
    • Child Custody
    • Child Law
    • Child Maintenance
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Divorce
    • Divorce After A Brain Or Other Serious Injury
    • Divorce Mediation
    • Domestic Abuse
    • Domestic Violence
    • Elderly care
    • Family Mediation
    • Family law
    • Financial Matters
    • Fixed Fee Divorce
    • Grandparents' Rights
    • High Net Worth Divorce
    • Inheritance Act claims
    • Injunctions
    • Lasting power of attorney
    • Marriage and civil partnerships
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Unmarried Couples' Rights
  • Housing & Property
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Evicting Squatters and Trespassers
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Second charges
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • Inheritance Tax
    • Tax
    • Trusts
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Wills
    • International
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Agriculture
    • Agricultural land for sale or development
    • Buying and selling a farm
    • Commercial contracts for farming businesses
    • Employment of farm workers
    • Equestrian property
    • Farm partnerships and corporate structures
    • Farming disputes
    • Veterinary negligence
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Business structures and joint ventures
    • Commercial Contracts and Agreements
    • Commercial Law
    • Commercial Litigation Matters
    • Contract law
    • Contractual Disputes
    • Corporate Law
    • Credit Control
    • Debt Recovery
    • Employment - business
    • Franchising
    • Management buyouts
    • Mergers and Acquisitions
    • Outsourcing agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Slander
    • Small businesses
    • Statutory Demands
    • Summary Judgment
  • Dispute Resolution
    • Mediation