BLB Solicitors

BLB Solicitors
4.3(79)
Legal services in Trowbridge, England ‧ Closed
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4.2/5ReviewSolicitors · 67 reviews
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4.3
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Jessica Gingham
2 reviews
We employed BLB Trowbridge as the conveyancer for the sale of our house. I was skeptical because they were massively more expensive than other services out there and the other services are more transparent but it has been agreed with my …More

Juan Carlos Mondragón Quintana
8 reviews·1 photo
2 weeks ago
New
Siân and her team were exceptionally helpful and consistently proactive throughout our transaction. They provided clear and transparent communication at every stage, ensuring we were well-informed. Every issue that arose was handled with …More

BLB Solicitors (owner)
2 weeks ago
Thank you so much for your wonderful review. It really is very much appreciated and we shall share your kind words with Siân and her team.

David Wright
8 reviews
2 weeks ago
New
Highly recommend BLB, and Helen Olding specifically, for conveyancing. Helen recently dealt with the sale of a rental property for me, and provided professional, efficient service throughout, keeping me informed at every stage. The buyers' …More

BLB Solicitors (owner)
2 weeks ago
David, thank you for taking the trouble to leave such a wonderful review. We shall share your kind words with Helen.

Sue Spanton
18 reviews·3 photos
a month ago
Areesha at BLB Trowbridge handled the conveyancing for my property sale efficiently, with prompt communication. We only communicated by email but she was always polite and responsive. I spoke on the phone to one of her colleagues, Lauren, …More

BLB Solicitors (owner)
a month ago
Thank you Sue for taking the time to leave a review, which is much appreciated. We shall pass on your kind words to Areesha and Lauren.

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67 Reviews of BLB Solicitors rated 4.2/5 in Trowbridge | ReviewSolicitors
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BLB Solicitors in Trowbridge, Wiltshire | Legal Advice
Our team of friendly local solicitors in Trowbridge offer clear, practical legal advice. 40 years of experience - get in touch with our law firm today >>

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BLB Solicitors - Reviews on LawyerSorted
I had excellent support and advice from Sarah Jackson on a matter that was involved and time consuming. Sarah was patient and always available for advice, and ...

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Jill Cade | Meet the Team - BLB Solicitors
Jill Cade was fantastic. This was my fourth house move and the service provided was by far the best I have ever experienced from any solicitor - especially ...

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Top 10 Solicitors in Trowbridge - ReviewSolicitors
BLB Solicitors · Ranked #1 out of 3 solicitor firms in Trowbridge · Value for money - EXCELLENT.

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Professional Testimonials - BLB Solicitors
“David really knows his field, will take on the difficult cases, puts in the hours for his clients and fights their behalf to secure their best ...

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Family Law Solicitors in Trowbridge, Wiltshire
Our Family Law team in Trowbridge are highly respected. They are approachable, friendly and professional, and offer the complete range of family law services.

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BLB SOLICITORS LIMITED - The Law Society
020 7320 5757 (Monday to Friday from 09:00 to 17:00 charged at local call rates) or visit our contact us page.

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Jennifer Greenland - Head of Private Client Team - BLB Solicitors - LinkedIn
Chartered Legal Executive and Head of Private Client Team at BLB Solicitors · Experience: BLB Solicitors · Location: Trowbridge · 74 connections on LinkedIn ...
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Jessica Gingham
2 reviews
a week ago
New
We employed BLB Trowbridge as the conveyancer for the sale of our house. I was skeptical because they were massively more expensive than other services out there and the other services are more transparent but it has been agreed with my ex-husband so we proceeded. We received no communication from our solicitor regarding where we were or how things were going, this made it very stressful and unclear. The one time I reached out to ask I received a very curt response which stated that there was a generic timeframe. The only time the solicitor got in touch was to pass on the questions from the buyers. The only person who kept in touch with everyone and kept us in the loop about what was happening was our estate agent. Our conveyancer went ahead and wrote up the contracts and had us all sign them. As far as we were concerned we were waiting for a date to exchange and complete. However, the estate agent called us at this point to say a survey had been paid for and not completed. This was done late and an issue was found and our buyers pulled out. This was extremely distressing and I couldn't get my head around how this had been allowed to happen. I was in the process of buying a house and my purchase conveyancer sent their sincere condolences and closed my case without charge. BLB sent an enormous bill and payment terms. It was awful. They progressed the sale through, skipping earlier steps and then charged us massively for it. I emailed and asked how this had been allowed to happen and why earlier steps such as the survey hadn't been checked. I received an email from a manager saying that it wasn't their responsibility to check on surveys and they wanted their money. We trusted them with this process, we had no idea what stage we were at, what had and hadn't been done and they treated us awfully.
I got far more communication and personalized service from an online conveyancer who had a platform that made everything clear and transparent. Would never recommend this firm.

I can send on many thanks for the team in Trowbridge For a professional service provided in a timely manner at all time. Sian James was extremely helpful and explained everything to me at every stage of the long awaited house sale. Thanks again

They were very hard to communicate with and never picked up the phone even at critical points. We had to chase emails repeatedly and were very unlikely to get a response within 7 days. Lack of care and due diligence was perfectly demonstrated by BLB when they made different spelling errors on the same key documentation requiring three printouts in total.

A damp survey highlighted the need for damp proofing and that listed building consent hadn't been adhered to in the works. Poor advice and lack of knowledge dragged out the process for months. No progress was made and we received no reassurance from BLB on any of our concerns. After much back and forth with both sets of solicitors a retention fee was agreed by both parties so we could carry out the necessary damp work. We were forced into doing our own research, speaking with the council and property management companies regarding the listed consent issue.

When we came close to the date our mortgage offer expired, BLB were still incredibly hard to get hold of. We were still needing to chase repeatedly. We got our mortgage broker (who was brilliant) to help chase and without his help the sale definitely wouldn't have gone through.

We reluctantly paid BLB to limit the risk of the sale not going through. Once we had completed we were so tired and fed up that we didn't want to make a case against BLB to get our money back.

We got handed over to 3 different solicitors within a few months. We were first moved from Millie to Kayleigh. We were sent a lengthy email from BLB apologising for the lack of care and due diligence we had received from Millie and that we would now be looked after. Kayleigh became more and more distant over the period of a few months and became increasingly hard to get hold of. Having heard next to nothing for weeks and coming up to the end of our mortgage offer we were told that Kayleigh was ill and taking time off of work. We were subsequently passed on to Sophie Chard who was equally hard to get hold of and bordering on rude in the conversations we had. Sophie's lack of care and urgency close to the deadline was incredible.

Now that we are going ahead with the damp work on our flat, we contacted Sophie to access the funds that were retained from the sale. Sophie has told us that "there was no agreement for the sellers to pay anything for the damp proofing works". The amount had been agreed by both parties and how it would be retained. I don't know how this was ignored when all the paperwork was rushed through at the end. In the chaos of completing and exchanging in a rush towards the end we must have missed this ourselves. We should have learnt during the process that we needed to check and go through BLB paperwork very carefully to ensure everything was included.

We have been bitterly disappointed and saddened by our experience with BLB as first time property buyers.

Sian had handled the sale of my properties professionally and in a very timely way. Sian has kept me updated throughout the process and I feel the service offered exceptional and the fees charged to have been fair
Thank you Sian

Wouldn't recommend as unprofessionalism and lack of customer care and service was shown when 'Katie Lewis' was backbiting about me to her colleague. She must have presumed the phone call had ended and I wasn't listening, when she speaking extremely rudley and spitefully about me to her colleague.

We used BLB for the conveyancing of our new build home. There was no chain so we thought it would be fairly simple but BLB made a series of completely unprofessional errors along the way:
- they included the details of another client's case in some postal correspondence. This included names, addresses, solicitor reference numbers etc.
- we had to check every aspect of the paper work in detail as they missed a chancel repair clause as well as making an error with our stamp duty liability.
- they repeatedly got my wifes name wrong in correspondence
- this culminated in them sending our mortgage money to wrong firm of solicitors on exchange day - it was only due to the firm which received the money being willing to liaise with the correct solicitors that we got the exchange at all - it went through at 6.30 in the evening by which point our movers had finished for the day and we had to find somewhere to sleep the night. BLB did not communicate with us and did not issue an apology.
Utterly ridiculous. Go with a different firm.