
Matter Type:
Residential Conveyancing
Michael
Collected on:
Very poor and unresponsive
Non responsive . Disappointing and probably what I expected . I would avoid at all costs .
Was this review helpful?
01924562228
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Williams & Co on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Williams & Co. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
ReviewSolicitors uses our community data to show you how many clients used Williams & Co and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Williams & Co performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
ReviewSolicitors uses our community data to show you how many clients used Williams & Co and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Williams & Co compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Williams & Co offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
You may want to discover a firm with an established and proven reputation on ReviewSolicitors
Client Reviews
Matter Type:
Residential Conveyancing
Michael
Collected on:
Non responsive . Disappointing and probably what I expected . I would avoid at all costs .
Was this review helpful?
Matter Type:
Residential Conveyancing
Matt
Collected on:
I used Williams and Co as conveyancing solicitors for a house purchase. They were functional in the process but failed to highlight some key issues. Their failure to flag these to me and ask certain questions, resulted in delays and increased costs to the development of the property. I will not be using them again.
Was this review helpful?
A
Collected on:
Terrible service. Ignoring emails also ignored phone calls. I had to do most of the leg work myself which really doesn’t help with the stress of selling or buying a house or flat. Eg I had to call the management group multiple times which was indeed their job not mine. Also this services incurred me extra cost due to the bad slow service of about £750! (Storage costs, extra service costs, all bills etc) as they didn’t make the completion date. DO NOT USE!
Was this review helpful?
Matter Type:
Residential Conveyancing
Karen
Collected on:
This review is for a different branch.
I want to thank Carol and Natalie who have helped us so much with the sale of our house.
Nothing was too much trouble, always answered my calls, and understood my situation and offered the best advice.
Again thank you Team Carol
Karen and Wayne Carn
Was this review helpful?
Matter Type:
Residential Conveyancing
Sarah
Collected on:
This review is for a different branch.
If I could give them a 0 I would!.
Was referred to Williams&Co, at start they seemed on it and fairly reasonable, then they stopped reply at all leading to almost daily telephone calls, they have a breach where hackers got our information asking for money yet told me 'none of your data was breached although they had my name and address. It was constant stress and being ignored. Finally was done with in April 2023, fast forward to January 2024 and I tried to change my name on my house deeds only to be told I wasn't named on the title deeds. Several phone calls to Williams&Co and Land Registry only to find out there was some errors with the change of deeds Land Registry wrote to Williams&Co on 3 separate occasions all of which was ignored (I wasn't surprised in the slightest) I've now been told that the delay was due to something I signed back in April 2023 that was incorrect yet no one brought this to our attention or when Land Registry chased them off. I would steer clear and do it myself if I could. Never would assume a firm that deals with Land Registry to ignore there emails from them and cause customer stress and more chasing a year later. I'm now being actively ignored
Was this review helpful?
Matter Type:
Residential Conveyancing
Sarah
Collected on:
This review is for a different branch.
If I could give them a 0 I would!.
Was referred to Williams&Co, at start they seemed on it and fairly reasonable, then they stopped reply at all leading to almost daily telephone calls, they have a breach where hackers got our information asking for money yet told me 'none of your data was breached although they had my name and address. It was constant stress and being ignored. Finally was done with in April 2023, fast forward to January 2024 and I tried to change my name on my house deeds only to be told I wasn't named on the title deeds. Several phone calls to Williams&Co and Land Registry only to find out there was some errors with the change of deeds Land Registry wrote to Williams&Co on 3 separate occasions all of which was ignored (I wasn't surprised in the slightest) I've now been told that the delay was due to something I signed back in April 2023 that was incorrect yet no one brought this to our attention or when Land Registry chased them off. I would steer clear and do it myself if I could. Never would assume a firm that deals with Land Registry to ignore there emails from them and cause customer stress and more chasing a year later. I'm now being actively ignored
Was this review helpful?
E
Collected on:
This review is for a different branch.
The woman I was lumbered with is so absolutely inefficient.
Was this review helpful?
Matter Type:
Residential Conveyancing
Lana
Collected on:
This review is for a different branch.
rude receptionists; overpriced; defensive behaviour; will bill you however they feel like; do not take complaints seriously
Was this review helpful?
Matter Type:
Commercial mortgages
Lauren
Collected on:
This review is for a different branch.
Just want to say a huge thanks to Laura Lane throughout the process of buying our first house.
She kept me upto date the entire time no hold ups she was absolutely fantastic
Would highly recommend her
Thanks Lee & Lauren Hutton
Was this review helpful?