01924 291111
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Gm Wilson Solicitors Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Gm Wilson Solicitors Limited. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Gm Wilson Solicitors Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Gm Wilson Solicitors Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Gm Wilson Solicitors Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Gm Wilson Solicitors Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Gm Wilson Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
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Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
You may want to discover a firm with an established and proven reputation on ReviewSolicitors
Client Reviews
Nicola
Collected on:
I can not thank G M solicitors.enoigh for there professionalism and attention when it came to the purchase of my property.
They took the stress away from the purchase of my property, seeing to every minor detail without any effort and keeping me informed at all times. I would highly recommend their series and wouldn't think of going anywhere else in any future purchase I make.
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Matthew
Collected on:
Competitively priced. Although not sure that my concerns were listened to with regards to the builder’s contract but then again I probably shouldn’t have gone with the builders recommended solicitor. I know for next time.
Also when querying items flagged on the search pack I was given an incredibly vague answer that didn’t really help or clarify matters so not really sure what I was paying for, as I didn’t feel like they were working for me.
Alison Ternent was helpful keeping me updated though.
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Allen
Collected on:
can Highley recommend james, becki and the team
excellent customer service and communication at a very competitive price
thanks guys for all your help
kept me informed all the way through the process
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Janelle
Collected on:
First time buyer. Absolute nightmare using the developer recommended solicitor. Took 3 weeks to get a reply to 1 email. Extremely poor communication.
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Matter Type:
Residential Conveyancing
J
Collected on:
In my honest opinion if I could give them 0 stars I would.
Not only was buying a property stressful but these solicitors made it even more so.
As first time buyers we lacked the knowledge of a more experienced home buyer and were treated the same nonetheless.
There were a few issues that we had:
1. Nothing was explained to us; at times I would just get an email with an attachment and be forced to ask what it was and what I needed to do with it.
2. Everytime I called I don't think I was ever put through to a solicitor, they either passed on a message to the receptionist or said they would email.
3. As email was our main source of communication we relied on it heavily. There were many times they would answer part of the email not all. I asked three times what happens on the day of exchange and completion and this question was never answered unfortunately we had to resort to Google.
4. We were not updated as often as we would like and so we were forced to call for updates.
5. Staff would apologise for sometimes a 7 day delay and would say they were on annual leave which shouldn't affect us.
6. After expressing our concerns toward the end we were never apologised to, instead our email went unanswered which I thought to be quite rude as a paying customer.
Unfortunately we will not be recommending these solicitors and I do hope that this doesn't happen to anyone else.
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J
Collected on:
In my honest opinion if I could give them 0 stars I would.
Not only was buying a property stressful but these solicitors made it even more so.
As first time buyers we lacked the knowledge of a more experienced home buyer and were treated the same nonetheless.
There were a few issues that we had:
1. Nothing was explained to us; at times I would just get an email with an attachment and be forced to ask what it was and what I needed to do with it.
2. Everytime I called I don't think I was ever put through to a solicitor, they either passed on a message to the receptionist or said they would email.
3. As email was our main source of communication we relied on it heavily. There were many times they would answer part of the email not all. I asked three times what happens on the day of exchange and completion and this question was never answered unfortunately we had to resort to Google.
4. We were not updated as often as we would like and so we were forced to call for updates.
5. Staff would apologise for sometimes a 7 day delay and would say they were on annual leave which shouldn't affect us.
6. After expressing our concerns toward the end we were never apologised to, instead our email went unanswered which I thought to be quite rude as a paying customer.
Unfortunately we will not be recommending these solicitors and I do hope that this doesn't happen to anyone else.
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Nicole
Collected on:
I cannot praise these solicitors enough. Corrie and the team kept us up to date throughout the process and we’re always on hand to answer questions, give us regular updates on progress, would always call straight back if busy with other clients. Corrie managed 2 sales and one purchase in a chain of 8 in 9 weeks and just in time prior to the stamp duty increasing. Fantastic stress free service thank you all!
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Matter Type:
Residential Conveyancing
Amanda
Collected on:
Without doubt a meticulous attention to detail from James and his team, making the house selling & buying process as smooth as it could be.
Communication was robust, with varying options discussed, considered and agreed every step of the way.
Clearly a very professional culture, with a desire to provide excellent value for money.
I would not hesitate to recommend GM Wilson Solicitors.
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Keira
Collected on:
Amazing services throughout from corrie. Was kept informed at all times of the progress of the transfer. Highly recommend :-)
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Mark
Collected on:
This review is for a different branch.
I have used GMW a number of times over the last few years. They are friendly, reliable and they get the job done.
There are times when legal firms are busy and whilst there is sometimes a delay in responding (usually due to the increase in business levels), deadlines have pretty much always been met.
What a customer wants when dealing with a legal firm, is to be able to trust the advice being given and to know that the firm acting has their best interests at heart throughout the process. I have always found the team at GMW pleasant and genuine to deal with and have referred them to friends and clients alike.
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