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How Fletchers Solicitors Compares

Value for money

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Limited data.

This firm - 86%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Fletchers Solicitors on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Fletchers Solicitors. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 84%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Fletchers Solicitors and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Fletchers Solicitors performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 84%
No 16%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 84%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Fletchers Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Fletchers Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 84%
No 16%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Fletchers Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.3/5

Reviews summary

  • Excellent

    1326
  • Very Good

    69
  • Average

    10
  • Poor

    16
  • Awful

    183

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Kris

Kris

December 16, 2024

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Collected on:

Highly Professional and Supportive Service

I would like to express my sincere appreciation and gratitude to the serious injury team at Fletchers Solicitors for their highly professional and competent services.

Throughout my case, communication was always clear and efficient. The team consistently provided regular updates and responded promptly to any queries I had, ensuring I felt informed and supported at all times.

I would especially like to acknowledge Gerard Horton, David Eyres, and Gemma Roberts for the exceptional way they handled my case. Their professionalism, attention to detail, and dedication were outstanding. At the same time, they were incredibly friendly, compassionate, and supportive, which made a difficult situation much easier to manage.

Thank you again for everything you have done for me. I would highly recommend Fletchers Solicitors and their services to anyone in need of legal support.

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Claire

Matter Type:

Medical Negligence

Claire

November 19, 2024

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Collected on:

Professional throughout

I have always been unsure with solicitors, but I can say that Fletchers have been fantastic throughout the whole of my journey.
I was given a contact name and number so I had continuity.
They have always been very helpful with any questions or queries I had and nothing was too much trouble for them.
The communication either via e-mail or telephone has been impeccable and I would highly recommend Fletchers Solicitors.

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Elaines

Elaines

October 27, 2024

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Collected on:

Excellent service

I would recommend this company.
I cannot fault the way they dealt with my case .
I'd like to specifically mention Tyler who was patient, kind and understanding . He explained things very well and responded to queries very quickly .

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Catherine

Catherine

October 20, 2024

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Brilliant service

Brilliant service from all staff at Fletchers. Guidance given to me from start to finish of my claim, Always someone there to answer any queries in an informative and friendly manner. Special mention for Muneeba Anwar and Kudzai Matsika for their wonderful support, patience and friendliness throughout. Definitely recommend this Company. Thank you so much for everything.

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Geoffrey

Geoffrey

October 04, 2024

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Collected on:

Negligence Claim.

Fletchers Solicitors handled my case with professionalism, caring, and very approachable at anytime if I had a question or concern. I would highly recommend Fletchers to anyone who is seeing a solicitors to handle your case.

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Judy

Judy

October 03, 2024

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Collected on:

Good communication

Very efficient and professional . Thorough advice. Good communication

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John

Matter Type:

Cycling Accident

John

October 02, 2024

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Collected on:

Happy with the friendly service.

Polite and helpful communication and a good result

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Emma

Emma

October 01, 2024

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Collected on:

Excellent, Empathy and Efficient Service

We used Fletchers for a personal claim and found them excellent to deal with. There attention to detail was great, they kept us up to date on all matters and guided us through the process with lots of sensitivity and empathy. I would reccomend them without question.

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Claire

Claire

September 26, 2024

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Collected on:

Professional and caring

Danielle, Emma and the rest of the team helped me so much after a terrifying life event. They helped me for two years during my recovery, they were diligent and caring and their work made all the difference. Definitely recommend their services!

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Paolo

Paolo

September 25, 2024

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Outcome far Beyond my Expectations, Amazing.

Following a no fault road accident, I initially approached Fletchers Solicitors - Serious Law with a sense of urgency and impatience. However, their team remained professional and empathetic throughout the process. Despite my initial behaviour, they provided excellent legal representation. The outcome of my case was far beyond my expectations, both financially and in terms of resolution.

If you're considering Fletchers Solicitors - Serious Law, I highly recommend being patient. While it may be challenging, the wait is well worth it. Trust in their expertise, and you'll be pleasantly surprised by the results.

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Reviews collected from

Stacey

Stacey

December 02, 2024

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Stacey

Fletchers dealt with my case brilliantly, William was amazing, so polite, caring and easy to speak too, thanks to him I won my case. Thank you so much for the support along the way

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AARON

AARON

December 02, 2024

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AARON

Very helpful, all done on the fletxhers app untill final part where you phone to confirm account details for them to pay your compensation into !

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Julia

Julia

November 26, 2024

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Julia

Good service. Very helpful and you can count on them.

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TK

TK

November 26, 2024

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Collected on:

A client

I had a good experience with this company, my case had failed with a different company were defendant denied liability and that was case closed. Fletchers took on the case and won it before it went to court.

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Edward

Edward

November 22, 2024

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Collected on:

Edward

Hi Suzanne, thank you for your help and patience, from the beginning to the end you were very helpful and always kept me updated with everything, I appreciate all your support and I’m very grateful of the outcome, Suzanne mason thank you 🙏🏽

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Fletchers Solicitors are accredited by

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About this branch

Description

We’re passionate about serving our clients and securing the best possible outcome for their cases. To us, the most important thing about personal injury and medical negligence law is the individual at the centre of it all. Our clients come to us during what is arguably one of the most difficult periods of their lives; and we’re privileged to have their trust and be able to guide them through that journey. Our passion for catastrophic injury began in 1987, when our former Chairman, Rob Fletcher, formed a new legal firm specialising personal injury litigation. As a motorbike enthusiast, it was his vision to protect the rights of injured accident victims. Fletchers was created with just nine members of staff. But we soon built up an enviable reputation for being one of the best in the industry; enhanced by the leadership of Rob’s nephew, and our former CEO, Ed Fletcher, who brought to the firm his lived experience of the staggering impact of a serious spinal cord injury.

Practice areas

Personal Injury Medical Negligence Court of Protection

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Clinical Negligence
    • Accident and Emergency Claims
    • Amputation Negligence Claims
    • Anaesthetic Awareness Claims
    • Birth Defect and Wrongful Birth Claims
    • Birth Injury Claims
    • Birth Injury To Mother Claims
    • Blood Transfusion Claims
    • Bowel Cancer Misdiagnosis Claims
    • Breast Cancer Misdiagnosis Claims
    • Breast Surgery Compensation Claims
    • C. Difficile Claims
    • Cancer Misdiagnosis Claims
    • Cauda Equina Syndrome Claims
    • Cerebral Palsy Claims
    • Cervical Cancer Misdiagnosis Claims
    • Clinical Negligence
    • Cochlear Implant Claims
    • Cosmetic Dentistry Claims
    • Cosmetic Surgery Claims
    • Defective Medical Device Claims
    • Dental Negligence
    • Dental Negligence Claims
    • Dermal Filler Compensation Claims
    • Diabetes Claims
    • Erb’s Palsy Compensation Claims
    • Eye Surgery Claims
    • Failed Sterilisation Claims
    • Fatal Medical Negligence Claims and Inquests
    • Faulty Defibrillator Claims
    • Fertility Negligence Claims
    • GP Negligence Claims
    • Group B Streptococcus Claims
    • Hospital Negligence Claims
    • Knee Replacement Claims
    • Laser Eye Surgery Claims
    • Laser Treatment Claims
    • Lung Cancer Misdiagnosis Claims
    • MRSA Claims
    • Medical Misdiagnosis Claims
    • Medical Negligence
    • Meningitis Misdiagnosis Claims
    • Metal-On-Metal Hip Replacement Claims
    • Misdiagnosed Miscarriage Claims
    • Nerve Damage Claims
    • Nerve Injury Claims
    • Ophthalmic Negligence Claims
    • Oral Cancer Claims
    • Orthopaedic Negligence Claims
    • Ovarian Cancer Misdiagnosis Claims
    • Pancreatic Cancer Misdiagnosis Claims
    • Periodontal Disease Claims
    • Pregnancy and Gynaecology Injury Claims
    • Pressure Sore Claims
    • Prostate Cancer Misdiagnosis Claims
    • Restorative Dentistry Claims
    • Sepsis Negligence Claims
    • Skin Cancer Misdiagnosis Claims
    • Sorin Stockert 3T Heater-Cooler Claims
    • Spinal Surgery Claims
    • Stillbirth Compensation Claims
    • Stroke Misdiagnosis Claims
    • Surgery Compensation Claims
    • Surgical and Transvaginal Mesh Claims
    • Testicular Cancer Misdiagnosis Claims
  • Consumer
    • Consumer Disputes
    • Dispute resolution - civil mediation
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Personal Injury
    • Against The Council
    • Benefits Available To Asbestos Victims
    • Diffuse Mesothelioma Payment Scheme
    • Gym Injury Compensation
    • Personal Injury Law
    • Welfare Issues After Serious Injury
  • Professional Negligence
    • Barristers
    • Financial advisors
    • IT professionals
    • Insurance brokers
    • Professional trustees
    • Valuers
  • Welfare & Benefits
    • Mental Health
  • Wills, Trusts & Probate
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Company & Commercial
    • Commercial Law
    • Insurance
  • Dispute Resolution
    • Mediation
  • Regulations
    • Licensing
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