Fletchers Solicitors

03300130249

We are leading solicitors who specialise in medical negligence and personal injury claims and have been supporting people with life-changing injuries for more than 30 years. We have secured millions of pounds in compensation for our clients, and handle incredibly complex cases involving spinal cord injuries, amputations and traumatic brain injuries. We pride ourselves on our ability to guide our clients through the process, being there every step of the way. Read more...

Also known as - Cycle SOS, Biker SOS, Serious Injury Law

Address
Dukes House
34 Hoghton Street
Southport
Merseyside
PR9 0PA
03300130249
www.fletcherssolicitors.co.uk

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Accreditations

Other locations

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Available lawyers at Fletchers Solicitors

Victoria Marsden

0.0 out of 5

(0)

Solicitor

How Fletchers Solicitors Compares

Value for money

Limited data.

This firm - 86%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Fletchers Solicitors on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Fletchers Solicitors. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%

Overpriced 0%

About Right 100%

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 84%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Fletchers Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Fletchers Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 84%

No 16%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Fletchers Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Consumer

1st / 18

160th / 4645

Company & Commercial

1st / 21

186th / 4410

Wills, Trusts & Probate

1st / 2

381st / 3528

Regulations

1st / 21

69th / 2599

Personal Injury

1st / 11

90th / 2396

Professional Negligence

1st / 14

78th / 1210

Dispute Resolution

1st / 9

115th / 1036

Clinical Negligence

1st / 15

25th / 946

Welfare & Benefits

1st / 8

61st / 819

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.3/5

Reviews summary

Excellent

1326
Very Good

69
Average

10
Poor

16
Awful

183

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Kris

December 16, 2024

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Highly Professional and Supportive Service

I would like to express my sincere appreciation and gratitude to the serious injury team at Fletchers Solicitors for their highly professional and competent services.

Throughout my case, communication was always clear and efficient. The team consistently provided regular updates and responded promptly to any queries I had, ensuring I felt informed and supported at all times.

I would especially like to acknowledge Gerard Horton, David Eyres, and Gemma Roberts for the exceptional way they handled my case. Their professionalism, attention to detail, and dedication were outstanding. At the same time, they were incredibly friendly, compassionate, and supportive, which made a difficult situation much easier to manage.

Thank you again for everything you have done for me. I would highly recommend Fletchers Solicitors and their services to anyone in need of legal support.

A representative from Fletchers Solicitors responded to this review on 17 December, 2024:

Hi Kris, Thank you for taking the time to share such thoughtful and positive feedback about your experience with our Serious Injury team. We are truly delighted to hear that Gerard Horton, David Eyres, and Gemma Roberts provided you with the professionalism, dedication, and compassion you needed during such a challenging time. Ensuring that our clients feel informed, supported, and cared for is at the heart of what we do, so it’s wonderful to know that this was reflected throughout your case. Wishing you all the very best for the future, and please do not hesitate to reach out if we can assist you further. Kind regards, Kayleigh

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Phil

August 30, 2024

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Completely diabolically rubbish

Completely stay away from these my experience is completely shocking they just use and abuse you for there own benefit I tried to change them multiple times over the years but excuse after excuse my litigation friend as an excuse but they didn’t realise she had a brain injury when she was. 18 and it affects her thinking process
So I requested a change but this never got done
The COP are supposed to relieve your stress but no they just add it on
I know have a new fanatic solicitors who is helping me in so many ways
Flectures yout just a statistic chuck you to the wolves when done with you
My opinion don’t use these

A representative from Fletchers Solicitors responded to this review on 30 August, 2024:

Hi Phil, Thank you for sharing your feedback. I'm very sorry to hear about your experience, and I want to assure you that we take your concerns seriously. To help us investigate this matter further and ensure it is properly addressed, I have sent a request for you to provide more details. If you prefer, you can also contact me directly at kayleighwebster@fs.co.uk with some more information, including your contact details. Our goal is to understand what happened and see how we can make things right. Kind regards, Kayleigh

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Clinical Negligence

Matter Type:

Medical Negligence

Claire

November 19, 2024

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Professional throughout

This review is for a different branch.

I have always been unsure with solicitors, but I can say that Fletchers have been fantastic throughout the whole of my journey.
I was given a contact name and number so I had continuity.
They have always been very helpful with any questions or queries I had and nothing was too much trouble for them.
The communication either via e-mail or telephone has been impeccable and I would highly recommend Fletchers Solicitors.

A representative from Fletchers Solicitors responded to this review on 19 November, 2024:

Hi Claire, Thank you so much for your thoughtful review and kind words. We’re delighted to hear that we were able to ease any concerns you had and provide you with the support and continuity you needed throughout your journey with us. Our team strives to make the process as seamless as possible, and it’s wonderful to know that our communication and willingness to assist made a positive impact. Your recommendation means a great deal to us, and we truly appreciate your trust. If you ever need our assistance again, please don’t hesitate to reach out. Best regards, Kayleigh

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Elaines

October 27, 2024

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Excellent service

This review is for a different branch.

I would recommend this company.
I cannot fault the way they dealt with my case .
I'd like to specifically mention Tyler who was patient, kind and understanding . He explained things very well and responded to queries very quickly .

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Catherine

October 20, 2024

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Brilliant service

This review is for a different branch.

Brilliant service from all staff at Fletchers. Guidance given to me from start to finish of my claim, Always someone there to answer any queries in an informative and friendly manner. Special mention for Muneeba Anwar and Kudzai Matsika for their wonderful support, patience and friendliness throughout. Definitely recommend this Company. Thank you so much for everything.

A representative from Fletchers Solicitors responded to this review on 21 October, 2024:

Hi Catherine, We wanted to thank you for taking the time out of your day to leave us such a lovely review, especially mentioning the exceptional service provided by our very valued colleagues Muneeba Anwar and Kudzai Matsika. We have passed your comments onto them and we know they will feel so proud to have you saying such positive comments about them. Best wishes, Kayleigh

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Geoffrey

October 04, 2024

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Negligence Claim.

This review is for a different branch.

Fletchers Solicitors handled my case with professionalism, caring, and very approachable at anytime if I had a question or concern. I would highly recommend Fletchers to anyone who is seeing a solicitors to handle your case.

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Judy

October 03, 2024

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Good communication

This review is for a different branch.

Very efficient and professional . Thorough advice. Good communication

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Personal Injury

Matter Type:

Cycling Accident

John

October 02, 2024

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Happy with the friendly service.

This review is for a different branch.

Polite and helpful communication and a good result

A representative from Fletchers Solicitors responded to this review on 03 October, 2024:

Hi John, Thank you for your kind review! We're really pleased to hear that you were happy with our friendly service and communication. It’s great to know we could help you achieve a good result. If you need any further assistance, we're always here to help! Kind regards, Amy

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Emma

October 01, 2024

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Excellent, Empathy and Efficient Service

This review is for a different branch.

We used Fletchers for a personal claim and found them excellent to deal with. There attention to detail was great, they kept us up to date on all matters and guided us through the process with lots of sensitivity and empathy. I would reccomend them without question.

A representative from Fletchers Solicitors responded to this review on 01 October, 2024:

Hi Emma, Thank you for your wonderful review! We're so pleased to hear that you had a positive experience with Fletchers Solicitors. It's great to know that our attention to detail, communication, and empathetic approach made the process smoother for you. Your recommendation means a lot to us, and if you ever need further assistance, please don't hesitate to reach out. Kind regards, Amy

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Claire

September 26, 2024

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Professional and caring

This review is for a different branch.

Danielle, Emma and the rest of the team helped me so much after a terrifying life event. They helped me for two years during my recovery, they were diligent and caring and their work made all the difference. Definitely recommend their services!

Lawyer named in this review:
Danielle Natasha Allan

Danielle Natasha Allan

A representative from Fletchers Solicitors responded to this review on 26 September, 2024:

Hi Claire, Thank you so much for your wonderful review! We’re thrilled to hear that Danielle, Emma, and the rest of our team were able to support you during such a challenging time. Your recovery journey is incredibly important to us, and we're glad to have been able to make a positive impact. Your recommendation means a lot, and we truly appreciate your trust in our services. If you ever need further assistance, please don’t hesitate to reach out. Wishing you all the best, Kayleigh

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Reviews collected from

kasey

December 21, 2024

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kasey

They were amazing and made sure everything was sorted properly and always kept me in the loop. I would highly recommend fletchers solicitors to anyone who is looking for and needs a solicitor. Thank you ever so much Helen Ellis

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December 13, 2024

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A client

Very easy to talk with and great communication would teccomen

A representative from Fletchers Solicitors responded to this review on 16 December, 2024:

Hi, Thank you for your kind review! We're delighted to hear you found our team easy to talk to and appreciated the communication throughout. Your recommendation means a lot to us. If you ever need assistance again, we’re here to help! Kind regards, Amy

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Claire

November 19, 2024

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Claire

This company are extremely helpful and professional. They kept in contact throughout the whole journey and always had the time to explain anything I was not sure of. I would highly recommend them.

A representative from Fletchers Solicitors responded to this review on 19 November, 2024:

Hi Claire, Thank you so much for your kind words and wonderful review. We're delighted to hear that you found our team helpful and professional throughout your journey with us. Keeping our clients informed and ensuring clarity is a top priority, so it’s great to know you felt supported and well-informed every step of the way. Your recommendation means a lot to us, and we’re truly grateful for your trust in our services. If you ever need assistance in the future, please don’t hesitate to get in touch. Best regards, Kayleigh

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Satvik

November 15, 2024

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Satvik

Its was the best interview and onboarding experience I have ever had.

A representative from Fletchers Solicitors responded to this review on 18 November, 2024:

Hi Satvik, Thank you for your kind words! We’re thrilled to hear that you had such a positive experience with your interview and onboarding process. Making sure new team members feel welcomed and supported is very important to us. We’re so pleased to have you on board! Kind regards, Kayleigh

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Sonia

November 13, 2024

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Sonia

Fletcher's are brilliant they helped me with advice and support with making decisions on my case they are all friendly and professional people and can ask them anything about your case and they're very truthful with you and honest they are very welcoming and friendly

A representative from Fletchers Solicitors responded to this review on 18 November, 2024:

Hi Sonia, Thank you so much for your wonderful feedback! We’re delighted to hear that you found our team to be friendly, professional, and supportive throughout your case. Providing honest advice and making you feel comfortable and informed is always our top priority. If you ever need assistance in the future or have any further questions, please don’t hesitate to get in touch. Wishing you all the best! Kind regards, Kayleigh

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Fletchers Solicitors are accredited by

About this branch

Description

We’re passionate about serving our clients and securing the best possible outcome for their cases. To us, the most important thing about personal injury and medical negligence law is the individual at the centre of it all. Our clients come to us during what is arguably one of the most difficult periods of their lives; and we’re privileged to have their trust and be able to guide them through that journey. Our passion for catastrophic injury began in 1987, when our former Chairman, Rob Fletcher, formed a new legal firm specialising personal injury litigation. As a motorbike enthusiast, it was his vision to protect the rights of injured accident victims. Fletchers was created with just nine members of staff. But we soon built up an enviable reputation for being one of the best in the industry; enhanced by the leadership of Rob’s nephew, and our former CEO, Ed Fletcher, who brought to the firm his lived experience of the staggering impact of a serious spinal cord injury.

Practice areas

Personal Injury Medical Negligence Court of Protection

Regulated by

Legal services

Personal areas of law

Clinical Negligence
- Accident and Emergency Claims
- Amputation Negligence Claims
- Anaesthetic Awareness Claims
- Birth Defect and Wrongful Birth Claims
- Birth Injury Claims
- Birth Injury To Mother Claims
- Blood Transfusion Claims
- Bowel Cancer Misdiagnosis Claims
- Breast Cancer Misdiagnosis Claims
- Breast Surgery Compensation Claims
- C. Difficile Claims
- Cancer Misdiagnosis Claims
- Cauda Equina Syndrome Claims
- Cerebral Palsy Claims
- Cervical Cancer Misdiagnosis Claims
- Clinical Negligence
- Cochlear Implant Claims
- Cosmetic Dentistry Claims
- Cosmetic Surgery Claims
- Defective Medical Device Claims
- Dental Negligence
- Dental Negligence Claims
- Dermal Filler Compensation Claims
- Diabetes Claims
- Erb’s Palsy Compensation Claims
- Eye Surgery Claims
- Failed Sterilisation Claims
- Fatal Medical Negligence Claims and Inquests
- Faulty Defibrillator Claims
- Fertility Negligence Claims
- GP Negligence Claims
- Group B Streptococcus Claims
- Hospital Negligence Claims
- Knee Replacement Claims
- Laser Eye Surgery Claims
- Laser Treatment Claims
- Lung Cancer Misdiagnosis Claims
- MRSA Claims
- Medical Misdiagnosis Claims
- Medical Negligence
- Meningitis Misdiagnosis Claims
- Metal-On-Metal Hip Replacement Claims
- Misdiagnosed Miscarriage Claims
- Nerve Damage Claims
- Nerve Injury Claims
- Ophthalmic Negligence Claims
- Oral Cancer Claims
- Orthopaedic Negligence Claims
- Ovarian Cancer Misdiagnosis Claims
- Pancreatic Cancer Misdiagnosis Claims
- Periodontal Disease Claims
- Pregnancy and Gynaecology Injury Claims
- Pressure Sore Claims
- Prostate Cancer Misdiagnosis Claims
- Restorative Dentistry Claims
- Sepsis Negligence Claims
- Skin Cancer Misdiagnosis Claims
- Sorin Stockert 3T Heater-Cooler Claims
- Spinal Surgery Claims
- Stillbirth Compensation Claims
- Stroke Misdiagnosis Claims
- Surgery Compensation Claims
- Surgical and Transvaginal Mesh Claims
- Testicular Cancer Misdiagnosis Claims
Consumer
- Consumer Disputes
- Dispute resolution - civil mediation
- Litigation - Breach of contract
- Litigation - Insurance disputes
- Litigation - M&A and warranty disputes
- Litigation - Product liability claims
- Litigation - Property litigation claims
- Litigation - Trust and pension issues
- Litigation Law
Personal Injury
- Against The Council
- Benefits Available To Asbestos Victims
- Diffuse Mesothelioma Payment Scheme
- Gym Injury Compensation
- Personal Injury Law
- Welfare Issues After Serious Injury
Professional Negligence
- Barristers
- Financial advisors
- IT professionals
- Insurance brokers
- Professional trustees
- Valuers
Welfare & Benefits
- Mental Health
Wills, Trusts & Probate
- Probate
- Trusts
- Wills

Business areas of law

Company & Commercial
- Commercial Law
- Insurance
Dispute Resolution
- Mediation
Regulations
- Licensing

Book an appointment

Request a callback

Book an appointment

Fletchers Solicitors

Accreditations

Other locations

Available lawyers at Fletchers Solicitors

How Fletchers Solicitors Compares

Value for money

Would recommend tofriends and family

Satisfied withoutcome of matter

Rankings by area of expertise

Review Sources

Reviews summary

Excellent

Very Good

Average

Poor

Awful

Overall experience

Highly Professional and Supportive Service

Completely diabolically rubbish

Professional throughout

Excellent service

Brilliant service

Negligence Claim.

Good communication

Happy with the friendly service.

Excellent, Empathy and Efficient Service

Professional and caring

Reviews collected from

kasey

A client

Claire

Satvik

Sonia

Fletchers Solicitors are accredited by

About this branch

Description

Practice areas

Regulated by

Legal services

Personal areas of law

Business areas of law

Would recommend to
friends and family

Satisfied with
outcome of matter