Fletchers Solicitors

03300080320

We specialise in serious personal injury claims, and have been supporting those with life-changing injuries for more than 30 years. We have secured millions of pounds in compensation for people just like you, and handle incredibly complex cases involving spinal cord injuries, amputation and traumatic brain injuries. We promise to guide you through the process every step of the way. Read more...

Also known as - Cycle SOS, Biker SOS, Serious Injury Law

Address
Cotton House
5th Floor
26 Old Hall Street
Merseyside
L3 9PP
03300080320
www.fletcherssolicitors.co.uk

View map

Accreditations

Other locations

Request a callback Send an email Book an appointment Visit website

Available lawyers at Fletchers Solicitors

Victoria Marsden

0.0 out of 5

(0)

Solicitor

How Fletchers Solicitors Compares

Value for money

Limited data.

This firm - 86%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Fletchers Solicitors on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Fletchers Solicitors. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 84%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Fletchers Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Fletchers Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 84%

No 16%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Fletchers Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Consumer

1st / 17

186th / 4662

Company & Commercial

1st / 20

217th / 4424

Wills, Trusts & Probate

1st / 2

402nd / 3533

Regulations

1st / 20

84th / 2608

Personal Injury

1st / 26

100th / 2406

Professional Negligence

1st / 13

96th / 1212

Dispute Resolution

1st / 9

130th / 1035

Clinical Negligence

1st / 22

30th / 947

Welfare & Benefits

1st / 8

70th / 820

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.3/5

Reviews summary

Excellent

1286
Very Good

64
Average

9
Poor

16
Awful

181

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Clinical Negligence

Matter Type:

Medical Negligence

Claire

November 19, 2024

Report to admin

Collected on:

Professional throughout

This review is for a different branch.

I have always been unsure with solicitors, but I can say that Fletchers have been fantastic throughout the whole of my journey.
I was given a contact name and number so I had continuity.
They have always been very helpful with any questions or queries I had and nothing was too much trouble for them.
The communication either via e-mail or telephone has been impeccable and I would highly recommend Fletchers Solicitors.

A representative from Fletchers Solicitors responded to this review on 19 November, 2024:

Hi Claire, Thank you so much for your thoughtful review and kind words. We’re delighted to hear that we were able to ease any concerns you had and provide you with the support and continuity you needed throughout your journey with us. Our team strives to make the process as seamless as possible, and it’s wonderful to know that our communication and willingness to assist made a positive impact. Your recommendation means a great deal to us, and we truly appreciate your trust. If you ever need our assistance again, please don’t hesitate to reach out. Best regards, Kayleigh

Was this review helpful?

Elaines

October 27, 2024

Report to admin

Collected on:

Excellent service

This review is for a different branch.

I would recommend this company.
I cannot fault the way they dealt with my case .
I'd like to specifically mention Tyler who was patient, kind and understanding . He explained things very well and responded to queries very quickly .

Was this review helpful?

Catherine

October 20, 2024

Report to admin

Collected on:

Brilliant service

This review is for a different branch.

Brilliant service from all staff at Fletchers. Guidance given to me from start to finish of my claim, Always someone there to answer any queries in an informative and friendly manner. Special mention for Muneeba Anwar and Kudzai Matsika for their wonderful support, patience and friendliness throughout. Definitely recommend this Company. Thank you so much for everything.

A representative from Fletchers Solicitors responded to this review on 21 October, 2024:

Hi Catherine, We wanted to thank you for taking the time out of your day to leave us such a lovely review, especially mentioning the exceptional service provided by our very valued colleagues Muneeba Anwar and Kudzai Matsika. We have passed your comments onto them and we know they will feel so proud to have you saying such positive comments about them. Best wishes, Kayleigh

Was this review helpful?

Geoffrey

October 04, 2024

Report to admin

Collected on:

Negligence Claim.

This review is for a different branch.

Fletchers Solicitors handled my case with professionalism, caring, and very approachable at anytime if I had a question or concern. I would highly recommend Fletchers to anyone who is seeing a solicitors to handle your case.

Was this review helpful?

Judy

October 03, 2024

Report to admin

Collected on:

Good communication

This review is for a different branch.

Very efficient and professional . Thorough advice. Good communication

Was this review helpful?

Personal Injury

Matter Type:

Cycling Accident

John

October 02, 2024

Report to admin

Collected on:

Happy with the friendly service.

This review is for a different branch.

Polite and helpful communication and a good result

A representative from Fletchers Solicitors responded to this review on 03 October, 2024:

Hi John, Thank you for your kind review! We're really pleased to hear that you were happy with our friendly service and communication. It’s great to know we could help you achieve a good result. If you need any further assistance, we're always here to help! Kind regards, Amy

Was this review helpful?

Emma

October 01, 2024

Report to admin

Collected on:

Excellent, Empathy and Efficient Service

This review is for a different branch.

We used Fletchers for a personal claim and found them excellent to deal with. There attention to detail was great, they kept us up to date on all matters and guided us through the process with lots of sensitivity and empathy. I would reccomend them without question.

A representative from Fletchers Solicitors responded to this review on 01 October, 2024:

Hi Emma, Thank you for your wonderful review! We're so pleased to hear that you had a positive experience with Fletchers Solicitors. It's great to know that our attention to detail, communication, and empathetic approach made the process smoother for you. Your recommendation means a lot to us, and if you ever need further assistance, please don't hesitate to reach out. Kind regards, Amy

Was this review helpful?

Claire

September 26, 2024

Report to admin

Collected on:

Professional and caring

This review is for a different branch.

Danielle, Emma and the rest of the team helped me so much after a terrifying life event. They helped me for two years during my recovery, they were diligent and caring and their work made all the difference. Definitely recommend their services!

Lawyer named in this review:
Danielle Natasha Allan

Danielle Natasha Allan

A representative from Fletchers Solicitors responded to this review on 26 September, 2024:

Hi Claire, Thank you so much for your wonderful review! We’re thrilled to hear that Danielle, Emma, and the rest of our team were able to support you during such a challenging time. Your recovery journey is incredibly important to us, and we're glad to have been able to make a positive impact. Your recommendation means a lot, and we truly appreciate your trust in our services. If you ever need further assistance, please don’t hesitate to reach out. Wishing you all the best, Kayleigh

Was this review helpful?

Paolo

September 25, 2024

Report to admin

Collected on:

Outcome far Beyond my Expectations, Amazing.

This review is for a different branch.

Following a no fault road accident, I initially approached Fletchers Solicitors - Serious Law with a sense of urgency and impatience. However, their team remained professional and empathetic throughout the process. Despite my initial behaviour, they provided excellent legal representation. The outcome of my case was far beyond my expectations, both financially and in terms of resolution.

If you're considering Fletchers Solicitors - Serious Law, I highly recommend being patient. While it may be challenging, the wait is well worth it. Trust in their expertise, and you'll be pleasantly surprised by the results.

A representative from Fletchers Solicitors responded to this review on 26 September, 2024:

Hi Paola, Thank you for sharing your experience with Fletchers Solicitors - Serious Law. We are delighted to hear that the outcome of your case exceeded your expectations, both financially and in terms of resolution. Our team strives to deliver the best possible legal representation while maintaining professionalism and empathy, even in challenging situations. Your advice on patience is truly appreciated, as it reflects the importance of trusting the process. We're pleased you found the wait worthwhile and are grateful for your recommendation. Should you need any further assistance in the future, please don't hesitate to get in touch. Kind regards, Kayleigh

Was this review helpful?

Dawn

September 25, 2024

Report to admin

Collected on:

Professional at all times

This review is for a different branch.

Following an unfortunate accident in a supermarket causing significant injury, I contacted Fletchers solicitors in Southport Lancashire, they were very professional, prompt and obtained a very acceptable sum of money to compensate for my injuries, more than I ever expected I would most definitely recommend this firm of solicitors. Big thank you to Tasneem Bodi and her team who I believe went above and beyond with my case

A representative from Fletchers Solicitors responded to this review on 26 September, 2024:

Hi Dawn, Thank you for your kind review. We are pleased to hear that you had a positive experience with Fletchers Solicitors and that Tasneem Bodi and her team were able to assist you in achieving a satisfactory outcome for your case. We pride ourselves on providing professional and prompt service, and it's wonderful to know that we exceeded your expectations. Your recommendation means a great deal to us, and we wish you all the best moving forward. If you ever need further assistance, please don't hesitate to reach out. Kind regards, Kayleigh

Was this review helpful?

Reviews collected from

Michael

November 19, 2024

Report to admin

Collected on:

Michael

Excellent service. They took all the stress out of making a claim following my accident having been hit by a car whilst out of my bicycle

A representative from Fletchers Solicitors responded to this review on 20 November, 2024:

Hi Michael, Thank you for your wonderful review! We’re so pleased to hear that our team was able to provide excellent service and ease the stress during such a difficult time. It’s great to know we could help you with your claim after your accident. If you ever need assistance in the future, we’re always here to help. All the best! Kayleigh

Was this review helpful?

Robert

November 19, 2024

Report to admin

Collected on:

Robert

Great result despite an initial dispute on liability

A representative from Fletchers Solicitors responded to this review on 19 November, 2024:

Hi Robert, Thank you for sharing your feedback. We're delighted to hear that you achieved a great result with your case, even after facing initial challenges regarding liability. At Fletchers Solicitors, we strive to navigate complex situations effectively, ensuring the best possible outcome for our clients. Your patience and trust in our expertise played a key role in overcoming the dispute and achieving success. If there's anything further we can assist you with, please don't hesitate to reach out. Thank you again for choosing Fletchers Solicitors. Kind regards, Kayleigh

Was this review helpful?

Claire

November 19, 2024

Report to admin

Collected on:

Claire

This company are extremely helpful and professional. They kept in contact throughout the whole journey and always had the time to explain anything I was not sure of. I would highly recommend them.

A representative from Fletchers Solicitors responded to this review on 19 November, 2024:

Hi Claire, Thank you so much for your kind words and wonderful review. We're delighted to hear that you found our team helpful and professional throughout your journey with us. Keeping our clients informed and ensuring clarity is a top priority, so it’s great to know you felt supported and well-informed every step of the way. Your recommendation means a lot to us, and we’re truly grateful for your trust in our services. If you ever need assistance in the future, please don’t hesitate to get in touch. Best regards, Kayleigh

Was this review helpful?

angus

November 15, 2024

Report to admin

Collected on:

angus

Diane from fletchers has dealt with my case exceptionally well and made the process very easy. I would recommend using these solicitors if you’re involved in a bicycle accident like me. They will support you throughout the process and keep you informed all the way through.
Excellent service!!!

A representative from Fletchers Solicitors responded to this review on 18 November, 2024:

Hi Angus, Thank you so much for your kind words and recommendation! We’re delighted to hear that Diane provided such excellent support and made the process smooth for you. It’s great to know you felt informed and supported throughout your case. If you ever need assistance again, don’t hesitate to get in touch. Wishing you all the best! Kind regards, Amy

Was this review helpful?

Satvik

November 15, 2024

Report to admin

Collected on:

Satvik

Its was the best interview and onboarding experience I have ever had.

A representative from Fletchers Solicitors responded to this review on 18 November, 2024:

Hi Satvik, Thank you for your kind words! We’re thrilled to hear that you had such a positive experience with your interview and onboarding process. Making sure new team members feel welcomed and supported is very important to us. We’re so pleased to have you on board! Kind regards, Kayleigh

Was this review helpful?

Request a callback Send an email Visit website

Fletchers Solicitors are accredited by

About this branch

Description

We’re passionate about serving our clients and securing the best possible outcome for their cases. To us, the most important thing about personal injury and medical negligence law is the individual at the centre of it all. Our clients come to us during what is arguably one of the most difficult periods of their lives; and we’re privileged to have their trust and be able to guide them through that journey. Our passion for catastrophic injury began in 1987, when our former Chairman, Rob Fletcher, formed a new legal firm specialising personal injury litigation. As a motorbike enthusiast, it was his vision to protect the rights of injured accident victims. Fletchers was created with just nine members of staff. But we soon built up an enviable reputation for being one of the best in the industry; enhanced by the leadership of Rob’s nephew, and our former CEO, Ed Fletcher, who brought to the firm his lived experience of the staggering impact of a serious spinal cord injury.

Practice areas

Personal Injury Medical Negligence Court of Protection

Regulated by

Legal services

Personal areas of law

Clinical Negligence
- Accident and Emergency Claims
- Amputation Negligence Claims
- Anaesthetic Awareness Claims
- Birth Defect and Wrongful Birth Claims
- Birth Injury Claims
- Birth Injury To Mother Claims
- Blood Transfusion Claims
- Bowel Cancer Misdiagnosis Claims
- Breast Cancer Misdiagnosis Claims
- Breast Surgery Compensation Claims
- C. Difficile Claims
- Cancer Misdiagnosis Claims
- Cauda Equina Syndrome Claims
- Cerebral Palsy Claims
- Cervical Cancer Misdiagnosis Claims
- Clinical Negligence
- Cochlear Implant Claims
- Cosmetic Dentistry Claims
- Cosmetic Surgery Claims
- Defective Medical Device Claims
- Dental Negligence
- Dental Negligence Claims
- Dermal Filler Compensation Claims
- Diabetes Claims
- Erb’s Palsy Compensation Claims
- Eye Surgery Claims
- Failed Sterilisation Claims
- Fatal Medical Negligence Claims and Inquests
- Faulty Defibrillator Claims
- Fertility Negligence Claims
- GP Negligence Claims
- Group B Streptococcus Claims
- Hospital Negligence Claims
- Knee Replacement Claims
- Laser Eye Surgery Claims
- Laser Treatment Claims
- Lung Cancer Misdiagnosis Claims
- MRSA Claims
- Medical Misdiagnosis Claims
- Medical Negligence
- Meningitis Misdiagnosis Claims
- Metal-On-Metal Hip Replacement Claims
- Misdiagnosed Miscarriage Claims
- Nerve Damage Claims
- Nerve Injury Claims
- Ophthalmic Negligence Claims
- Oral Cancer Claims
- Orthopaedic Negligence Claims
- Ovarian Cancer Misdiagnosis Claims
- Pancreatic Cancer Misdiagnosis Claims
- Periodontal Disease Claims
- Pregnancy and Gynaecology Injury Claims
- Pressure Sore Claims
- Prostate Cancer Misdiagnosis Claims
- Restorative Dentistry Claims
- Sepsis Negligence Claims
- Skin Cancer Misdiagnosis Claims
- Sorin Stockert 3T Heater-Cooler Claims
- Spinal Surgery Claims
- Stillbirth Compensation Claims
- Stroke Misdiagnosis Claims
- Surgery Compensation Claims
- Surgical and Transvaginal Mesh Claims
- Testicular Cancer Misdiagnosis Claims
Consumer
- Consumer Disputes
- Dispute resolution - civil mediation
- Litigation - Breach of contract
- Litigation - Insurance disputes
- Litigation - M&A and warranty disputes
- Litigation - Product liability claims
- Litigation - Property litigation claims
- Litigation - Trust and pension issues
- Litigation Law
Personal Injury
- Against The Council
- Benefits Available To Asbestos Victims
- Diffuse Mesothelioma Payment Scheme
- Gym Injury Compensation
- Personal Injury Law
- Welfare Issues After Serious Injury
Professional Negligence
- Barristers
- Financial advisors
- IT professionals
- Insurance brokers
- Professional trustees
- Valuers
Welfare & Benefits
- Mental Health
Wills, Trusts & Probate
- Probate
- Trusts
- Wills

Business areas of law

Company & Commercial
- Commercial Law
- Insurance
Dispute Resolution
- Mediation
Regulations
- Licensing

Book an appointment

Request a callback

Book an appointment

Fletchers Solicitors

Accreditations

Other locations

Available lawyers at Fletchers Solicitors

How Fletchers Solicitors Compares

Value for money

Would recommend tofriends and family

Satisfied withoutcome of matter

Rankings by area of expertise

Review Sources

Reviews summary

Excellent

Very Good

Average

Poor

Awful

Overall experience

Professional throughout

Excellent service

Brilliant service

Negligence Claim.

Good communication

Happy with the friendly service.

Excellent, Empathy and Efficient Service

Professional and caring

Outcome far Beyond my Expectations, Amazing.

Professional at all times

Reviews collected from

Michael

Robert

Claire

angus

Satvik

Fletchers Solicitors are accredited by

About this branch

Description

Practice areas

Regulated by

Legal services

Personal areas of law

Business areas of law

Would recommend to
friends and family

Satisfied with
outcome of matter