Verified review
This review has been left by a verified client who used GN Law.
Matter Type:
Residential Conveyancing
Amy kettlewell
Collected on:
Disappointed customer
Feedback from recent house purchase Throughout my experience of buying my house with Gads and Noble there have been numerous errors that could easily have been avoided and which could have helped me as a first time buyer with no knowledge have a smoother, less stressful experience. I feel I as the buyer have had to ask questions which could have been explained to me. There has also been a catalog of errors which were not acceptable. I have been sent the wrong documents and asked to sign them. They had different peoples names on and an address in leeds( this is surely a gdpr breech!) Not acceptable ! I was then sent a bill with my interest in the “wrong” coloumn so it was added on to my bill instead of being taken off A mistake I had to point out which isn’t good enough. I then had to chase you for a link to pay the bill rather than it being sent with the bill. I settled on time and have now been rung at work and been told another mistake has been made and that I owe £850, I was then rung 10 minutes later to be told this was wrong and that it was £600 when ringing the lady said sorry she had corrected the mistakes when I informed her- I shouldn’t have to inform you of mistakes that shouldn’t have been made. I still haven’t been sent a link for the extra amount! I think someone should be checking this work before it goes out. Also the lady signs off with Ta! Not very professional! I would like to hear your thoughts on this feedback and not from the lady I have dealt with. Thank you
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