GN Law

Waited more than a Year for a simple property purchase, while seller was impatient and wanted to to pull out, endless requirements from your own solicitor and they don't even prioritize you. Had to go through multiple solicitors as they fired staff or they left not so sure.Bad experience and not even cheap. Life long lesson learned.

The firm in Huddersfield definitely needs additional solicitors. We felt that there were delays in answering E-mails when one of them was unavailable. The Secretary, Susan Philips is excellent and successfully liaised, when necessary and is professional, proactive, efficient, friendly and provides a first class service to Customers. Without her we would have been even more frustrated waiting for replies and up dates from the Solicitors.

Do you enjoy non-existent service, long delays and pure incompetence? Then GN Law is for you.

Recommended by the estate agents for my property sale. Paulette and Sue assigned to the case.

I was honoured to be put on their Premium service from the get-go: completely hands off. So hands off in fact, that even Paulette and Sue didn’t ever put their hands on!

Fantastic for those that relish unanswered phone calls, lost documents and missing out onward chains.

Great that they also include ‘assisted end-of-life’ treatment as part of their service: Guaranteed to shave off a few years from your life expectancy.

Fun fact 1: Did you know… GN actually stands for Good for Nothing. It’s true!

Fun fact 2: Did you know… Paulette and Sue are world class ‘hide and seek’ players. I’m actually yet to find them after 7 months!

Highly recommend for those without a pulse!

Excellent customer service. Would use again.

Whilst the process took rather a long time the efficiency towards the end was fantastic.

Poor communication skills. Called the solicitor so many times to discuss about the searches but she always said to the receptionist she will call me back and she never did
I have to stop n

The sale of my property was delayed by 22 days, costing me £10k extra to my vendor to keep him on board and avoid the chain to collapse. My file was dealt with by 4 different solicitors in 3 months, each one unaware of what the one before them had already done and which documents they had previously requested and received. Frustratingly, it was impossible to get them on the phone, even reception was very often unavailable. You'd get to number 2 or maybe 1 in the queue, then the system would cut you off, spent hours on the phone with no results, unacceptable and unprofessional. This has been one of the most stressful and frustrating experiences of my life. The team is overworked and they should not be taking on so many cases as they are clearly unable to cope.

Huge regrets using this company. DO NOT USE you have been warned. Never reply to emails never answer phone calls and if by some lucky chance they do its “ we will get back to you “ and then never do .
What is a joke is on the bad reviews there asking people to call to discuss there problems ….. I think there having a little laugh at this know they don’t answer there phones.

The process has taken 4 months to complete a simple equity transfer that I was contemplating doing myself but didn't have the time to spend. Was recommended GN Law after using, & paying for, Homeward Legal's Completely Moved service. Even the most basic of interactions has either taken a very long time or I've been offered scant or inaccurate advice - for instance I was informed that only I needed to carry out a credentials check & then when nothing happened for a period of time I queried this to be told that they were waiting on my wife's credentials check despite previously telling me the opposite. They also moved office but failed to inform me of their new address despite me having to send signed for paperwork to them. This is typical of the poor level of service provided that carried on over the course of 4 months - I would never use or recommend this firm again.

Various solicitors handled file. Limited reviews so same information was requested on numerous occasions. Incorrect advice given which delayed progress of sale. Requested phone calls to speed up process and avoid lots of emails. These requests were ignored. The last couple of weeks Sue looked after the file and she got the sale over the line. Wouldn’t use this firm or the Brokers again.