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20250108133937
Thomas
The worst solicitor I have ever dealt with.
Uncontactable, constantly out of office or on annual leave. I only managed to speak to my solicitor Paulette twice in 6 months in what was a drawn out process (and was only for the purchase of a house, not the sale).
The receptionist Sue was rude and constantly huffing and puffing down the phone.
AVOID
A representative from GN Law responded to this review on 08 January, 2025
I am sorry to see your review and that you feel this way. I will pass the feedback onto the team
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Conveyancing 21 Royd Rerrace
Thankyou for all your assistance and help with buying my forever home
Lawyer named in this review: Paulette St Hilaire
A representative from GN Law responded to this review on 10 April, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Great service with excellent staff.
Anybody wanting a conveyancing advice or the use of good solicitors then I highly recommend this company. Very professional with very reasonable fees plus kept us informed at every step. Excellent service
Lawyer named in this review: Paulette St Hilaire
A representative from GN Law responded to this review on 31 March, 2025
Thank you for your kind recommendation, Ian. We’re pleased to hear you were happy with Paulette's service and communication throughout the process.
Was this review helpful? Yes
Spectacular
A good service i acquired from this firm but always could be better
Lawyer named in this review: Paulette St Hilaire
A representative from GN Law responded to this review on 24 March, 2025
Thank you for your positive feedback. I will pass this onto the team.
Was this review helpful? Yes
Deeds and land registry
Overall good a little communication as to what was happening would of been nice
Lawyer named in this review: Paulette St Hilaire
A representative from GN Law responded to this review on 07 March, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Tltle change
Excellent job ,they carried out the job with speed and communication the information every step of the way
Great job
Lawyer named in this review: Paulette St Hilaire
A representative from GN Law responded to this review on 06 March, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Too slow
They took more than 4 months for adding additional borrower to the title deed. No clear communication with solicitors working part time and passing file around. We got there in the end. I ended up with GN law through homeward legal direction. They take £180 for doing literally nothing. When there was a dispute with final completion statement, they didn’t even step in to resolve.
Lawyer named in this review: Paulette St Hilaire
A representative from GN Law responded to this review on 16 January, 2025
I am sorry to see your review and that you feel this way. I will pass the feedback onto the team.
Was this review helpful? Yes
Farrow
Slow, poor comms , delays throughput and no nsense of urgency or connection at all
Lawyer named in this review: Paulette St Hilaire
A representative from GN Law responded to this review on 14 January, 2025
We are really sorry you feel disappointed with the outcome of your matter. Please do contact us directly for a further explanation as to the current position.
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Got information incorrect
on the searches and correspondence they got the address wrong!
Lawyer named in this review: Paulette St Hilaire
A representative from GN Law responded to this review on 08 January, 2025
We are really sorry you feel disappointed with the outcome of your matter. Please do contact us directly for a further explanation as to the current position.
Was this review helpful? Yes
AVOID AT ALL COSTS!
I have experienced problems from start to finish, please avoid this company and these solicitors at all costs. There was little to no communication throughout the process and countless mistakes made that caused delays and issues further down the line. You cannot speak to either solicitor on the phone as you will be constantly told they are 'busy' or 'in a meeting'. The whole process was frustrating and tedious. I was constantly drafting emails and doing their work for them, begging for them to forward on the information I had provided to the relevant people. I found the solicitors rude, lazy, and they act like you are an inconvenience to them, despite charging a considerable fee. Please spend your money elsewhere!!
Lawyer named in this review: Paulette St Hilaire
A representative from GN Law responded to this review on 19 December, 2024
We are really sorry you feel disappointed with the outcome of your matter. Please do contact us directly for a further explanation as to the current position.
Was this review helpful? Yes
Simple house Purchase
Waited more than a Year for a simple property purchase, while seller was impatient and wanted to to pull out, endless requirements from your own solicitor and they don't even prioritize you. Had to go through multiple solicitors as they fired staff or they left not so sure.Bad experience and not even cheap. Life long lesson learned.
Lawyer named in this review: Paulette St Hilaire
A representative from GN Law responded to this review on 19 November, 2024
We are really sorry you feel disappointed with the outcome of your matter. Please do contact us directly for a further explanation as to the current position.
Was this review helpful? Yes