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Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Bennett Oakley Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Bennett Oakley Limited. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Bennett Oakley Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Bennett Oakley Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Bennett Oakley Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Bennett Oakley Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Bennett Oakley Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
You may want to discover a firm with an established and proven reputation on ReviewSolicitors
Client Reviews
Matter Type:
Residential Conveyancing
Stephanie
Collected on:
Sarah assisted me with a recent property purchase. Sarah and her team kept me well informed throughout the process and provided an efficient and friendly service. I was extremely satisfied with the service received and I would highly recommend this firm.
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Annalie
Collected on:
Fantastic, professional service and kept up to date at all times
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Matter Type:
Residential Conveyancing
Caroline
Collected on:
I had the most awful experience last year in 2022. I would never use them again. The vendor pulled out because of their slowness to respond to his solicitor. I found that I had to keep chasing them. At one point I had to contact my vendor’s solicitor as my solicitor was not responding. It caused me a huge amount of stress. I also received a fine from the HMRC for the land transaction return being filed late which although they paid just reinforced their poor performance.
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Elizabeth
Collected on:
I needed to update my will and found the whole procedure very simple with their help.
I also had the necessary help in preparing power of attorney which we all should consider as a necessity.
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nellie
Collected on:
Bennett Oakley have been my Solicitors for a number of years. They provide reliable and expert service.
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Helen
Collected on:
Was able to get an appointment quickly on a time-sensitive matter. Needed an agreement reviewed and discussed - this was done thoroughly and clearly.
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Debbie
Collected on:
It is coming up to almost a year since we moved and I was so upset with the service, it has taken me a long time to feel I could write this review. Bennett Oakley offered me an awful service and treated me often with complete contempt. On more than one occasion they lost my paperwork. Massive GDPR breach. I wasn’t given time to pay a deposit and just given the full invoice just before close of play on Friday (when we were scheduled to move on the Monday!)- and this had been miscalculated. I had no means to pay it over the weekend causing me unnecessary stress. This left me on the morning of our move, having to
rush the bank to transfer the money- when I should have been packing/last bits of cleaning and dealing with the removals company! I believe my sale/purchase was deliberately delayed as Yvonne (who dealt with the final part of the process) was on holiday. I spoke to Yvonne the morning of my house move, very distressed and she was so rude, saying “now you listen to me!”. What she should have been was apologetic. Appalling, arrogant treatment from this woman. Sarah was at least apologetic for their failings at this point. I would never recommend this company and they need to go a long way to improve their customer service.
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Matter Type:
New home purchases and sales
Will
Collected on:
Absolutely unsatisfactory. Poor customer service. Would not talk to the estate agent. Barely spoke to me. Everything was hassle. AVOID
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Matter Type:
Residential Conveyancing
Jon
Collected on:
The service was unsatisfactory with little or no customer service and wood take no responsibility for there mistakes. Even the ceo was completely uninterested and still demanded full payment for losing my house sale. Using Bennett Oakley was a massive mistake.
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Matter Type:
Residential Conveyancing
Jonathan
Collected on:
Absolutely horrendous experience resulting in loss of the buyer. Waisting time making mistakes then demanding payment in full.
I will be taking this further as that have lost and cost me a lot of time and money
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