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How Neate & Pugh Solicitors Limited Compares

Value for money

This firm - 99%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Neate & Pugh Solicitors Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Neate & Pugh Solicitors Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 9%
Overpriced 0%
About Right 90%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Neate & Pugh Solicitors Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Neate & Pugh Solicitors Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Neate & Pugh Solicitors Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Neate & Pugh Solicitors Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Neate & Pugh Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

5.0/5

Reviews summary

  • Excellent

    33
  • Very Good

    0
  • Average

    0
  • Poor

    0
  • Awful

    0

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Samantha

Verified review

This review has been left by a verified client who used Neate & Pugh Solicitors Limited.

Matter Type:

Employment Law

Samantha

February 05, 2025

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Collected on:

Great service would recommend

I had an amazing service from Ann-Marie. She explained things to me clearly and was upfront and honest about all of it. Would definitely recommend to others. Thank you

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Nick

Verified review

This review has been left by a verified client who used Neate & Pugh Solicitors Limited.

Matter Type:

Employment Law

Nick

February 04, 2025

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Collected on:

Thank you

I will recommend you guys in the future to anyone who will benefit from your services and expertise.
Ann-Marie has been extremely compassionate in understanding my current mental health condition and work quickly to resolve the issue to minimize the impact to my welfare.

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Kate

Verified review

This review has been left by a verified client who used Neate & Pugh Solicitors Limited.

Matter Type:

Employment Law

Kate

February 02, 2025

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We would never use or recommend anyone else

I can’t thank Emma enough for her support, expertise and excellent communication during a particularly challenging time with my employers whilst on maternity leave. I felt from the start that Emma engaged with my situation but pragmatic and salient advice and direction.
Emma is fair but challenging and her experience and knowledge puts her in a different league.
For Emma, my situation was probably something she sees fairly frequently, but for me, her role changed everything for us and we can’t thank her enough.
Should we need to, we would always use her services again and would only recommend Neate and Pugh.

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Kevin

Verified review

This review has been left by a verified client who used Neate & Pugh Solicitors Limited.

Matter Type:

Employment Law

Kevin

January 30, 2025

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Professional and precise

Emma dealt with my request professionally and promptly, always had my interests at the core of her delivery. Truly great service.

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Simon

Verified review

This review has been left by a verified client who used Neate & Pugh Solicitors Limited.

Matter Type:

Employment Law

Simon

January 29, 2025

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Great service

An exception personal service, very easily explained.

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Michael

Verified review

This review has been left by a verified client who used Neate & Pugh Solicitors Limited.

Matter Type:

Employment Law

Michael

January 26, 2025

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Excellent, Personable Service, right when you need it

I have dealt with cases with both lead solicitors from Neate and Pugh and they are both equal measure highly competent in their knowledge and expertise and personable in their approach. I would highly recommend

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Ben

Verified review

This review has been left by a verified client who used Neate & Pugh Solicitors Limited.

Matter Type:

Employment Law

Ben

January 23, 2025

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Advice relating to Settlement Agreement

I firstly came across Ann-Marie when she was advising a colleague who was exiting the business that I worked for. I found her advice to be timely, fair and pragmatic, and so when I was in a similar position myself some time later I had no hesitation in seeking her advice. The outcome on both occasions was highly satisfactory.

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Peter

Verified review

This review has been left by a verified client who used Neate & Pugh Solicitors Limited.

Matter Type:

Employment Law

Peter

January 23, 2025

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Employment Dispute

Fired without cause or notice period, 2 years unpaid pension contributions, unpaid notice period. All due to HR manager not company or its policy.
Negotiated settlement to include significant but fair compensation over and above missing items, as requested by me in a professional and courteous way required to leave me with good relationships with the company from both sides. They took on board my exact specification of outcomes and maintained contact such that I always felt informed and in control.
There are solicitors who achieve the apparent major objective only by way of rapid but harsh or unfair communication that fails in the other aspects required. I was recommended to use this company by a lawyer at a major business law firm for this fit I required. Excellent

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Anonymous

Verified review

This review has been left by a verified client who used Neate & Pugh Solicitors Limited.

Matter Type:

Employment Law

Anonymous

January 21, 2025

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Collected on:

Compromise agreement support

A challenging time but Emma was understanding and very knowledgable.

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Tim

Verified review

This review has been left by a verified client who used Neate & Pugh Solicitors Limited.

Matter Type:

Employment Law

Tim

January 21, 2025

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Help with employment law

Really helpful, gave us very helpful advice

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Reviews collected from

Walnut

Matter Type:

Employment Law

Walnut

August 28, 2024

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Walnut

Emma Neate has provided us with an excellent service. The documentation she's written for us is exactly what we needed and the follow up questions have been carefully considered and answered thoroughly. The response following my initial enquiry was quick which gave me an immediate sense of security, I felt in safe hands. Thank you ... Beverley Crowne

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Steve

Matter Type:

Employment Law

Steve

July 23, 2024

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Steve

Emma was knowledge and provide great support and advice.

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David

Matter Type:

Employment Law

David

May 16, 2024

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David

I was really impressed with the service I received, my requirements were processed in a speedy and professional manner, and found the whole process very easy.
Thank you for your assistance, it made the whole process much easier

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Bob

Matter Type:

Employment Law

Bob

May 16, 2024

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Bob

Brilliant support and advice from Emma Neate resulting in a very positive outcome to my issue. Also an absolute pleasure to deal with. Neate & Pugh were highly recommended to me and I would likewise have no hesitation in recommending anyone to use them. I would also add that the service offered represented excellent value for money.

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A

Matter Type:

Employment Law

A

December 17, 2023

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A client

Excellent Company. Great advise and guidance given to me through a very difficult time at work. Emma is very professional and she really cares, which made a huge difference as I was struggling with my mental health. Highly recommend. If you are in need of support, you certainly need Emma in your corner. Thank you

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Neate & Pugh Solicitors Limited are accredited by

accreditation

About this branch

Description

Neate & Pugh is Emma Neate, Ann-Marie Pugh and their team. Emma and Ann-Marie each have more than 20 years’ experience of advising on employment law and HR issues in law firms and in businesses. Our mission is to deliver exceptional employment law & HR advice and support, to help our clients manage their employment relationships as effectively as possible. Responsive. Straightforward. Cost effective. Our team are dedicated to finding the most pragmatic solutions for our clients and ensuring that their challenges are met with an expert helping hand.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Employment Law
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Part Time Workers
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
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