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How Hutchinson Thomas Compares

Value for money

!

Limited data.

This firm - 94%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Hutchinson Thomas on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Hutchinson Thomas. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 50%
About Right 50%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 94%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Hutchinson Thomas and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Hutchinson Thomas performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 94%
No 6%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 94%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Hutchinson Thomas and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Hutchinson Thomas compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 94%
No 6%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that Hutchinson Thomas offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.7/5

Reviews summary

  • Excellent

    134
  • Very Good

    8
  • Average

    1
  • Poor

    0
  • Awful

    8

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
julia

julia

May 03, 2024

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Robert Williams extremely rude, unprofessional and gave poor advise

Contacted Mr Robert Williams (senior partner) prior to Christmas 2023, was then referred to Darren Davies who was then on holidays for two weeks. He then subsequently referred me to an Independent Solicitors as they were far too busy. Rang Hutchinson Thomas Neath office and asked for a callback from Mr Robert Williams as I had concerns over the competence of their recommendation, to be spoken to like I was some sort of parasite, totally unprofessional and borderline abusive.

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Lisa

Matter Type:

Franchising

Lisa

March 22, 2021

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Answered all my concerns about a franchise

Their knowledge of franchise law was really great and they were able to answer all my questions.

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Tash

Verified review

This review has been left by a verified client who used Hutchinson Thomas.

Matter Type:

Franchising

Tash

January 14, 2021

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Highly recommended!

Thorough and timely, knowledgeable and really easy to work with. Updated on every step and very reasonable service. Really pleased with finalised contract.

Thanks again!

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Leah

Verified review

This review has been left by a verified client who used Hutchinson Thomas.

Matter Type:

Franchising

Leah

January 08, 2021

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Highly recommend - Great service

Highly recommend Hutchinson Thomas - Darren was very helpful throughout the entire process of purchasing our business, communication and response time could not have been better (and to add, Darren explained everything to us in way we would fully understand). Very knowledgable and would use Hutchinson Thomas again and again.
Thank you from Little Kickers NW London

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Steven

Matter Type:

Employment Law

Steven

October 28, 2020

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Quick advice

I was after some high level guidance on a particular topic to see if I had a case to raise an objection and seek further more detailed legal advice. Simon was quick and clear in his response to help steer me on if I could do anything next. It was much appreciated.

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Anonymous

Matter Type:

Purchase and Sale

Anonymous

July 14, 2020

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We are more than very satisfied. Ros was always willing to reiterate points where necessary, and to find out about anything that was of concern to us.

All staff members that we encountered in person/by phone have been very friendly, helpful, informative & professional. Always completed all works as promised, with no unnecassary delays.

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Anonymous

Anonymous

July 12, 2020

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Very pleasant.

Extremely pleasant and have complete confidence.

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Anonymous

Anonymous

July 11, 2020

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Reception staff helpful and welcoming

Very helpful and explained procedure thoroughly.

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Anonymous

Anonymous

July 06, 2020

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Excellent

Thank you.

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Anonymous

Anonymous

June 30, 2020

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Always good communication and very helpful

All staff very helpful

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Reviews collected from

Samantha

Samantha

December 03, 2024

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Samantha

Ros was absolutely fantastic! She came recommended to us which is why we chose her when buying our first home. From the day we sent our paperwork back to her to completion was less than 8 weeks. She answered all our questions with patience and was on top of everything to push it through quickly for us. Thank you so much for everything!

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MaGay

Matter Type:

Notary

MaGay

September 11, 2024

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MaGay

Warning this is going to be a long story.

Wednesday before mid-day I went to the nearby solicitor’s office in Port Talbot hoping they can notarise my sponsor letter for my Tourist Schengen Visa for Spain. Unfortunately, they couldn’t. So, they referred me to call their affiliates but same thing they won’t be able to help.

Then I started calling all firms in Neath and explained what I need and what it was for.

I called Hutchinson Thomas and spoke to Rachel. That time she already told me their schedule was booked and they can only accommodate me the coming week which not possible on my end, though she still asked me to send her the letter and the requirement so she can check. But because I need to secure my sponsor letter to be notaries a day before my visa schedule I had to keep calling different firms/office hoping to find someone who can accommodate us even for a short notice.

I was able to find and they made an appointment the next day which is Thursday at 3pm in Neath.

Thursday morning, I received a call again from Rachel to check if I already sent the documents because she did not receive an email from me. I explained to her I found a notary whom I thought can help me because I couldn’t afford to reschedule my visa appointment. Rachel was very nice and she even wished me good luck.

Unfortunately, the moment when the solicitor said he couldn’t helped me. I stepped out in his office immediately and let my partner speak to him. I called the Hutchinson Thomas’ office and hoping to reach out to Rachel again.

I was so stressed and worried how on Earth I can find a solicitor who can accommodate me at past 3pm, I was really hopeless, and partner started nagging at me.

Then I got a call back from Rachel, I explained what happened and I started begging if she can accommodate us. She said she will try but she can’t promise. So, my partner and I went to Hutchinson Thomas’ office, the moment I stepped in their office I felt good not because their office was professionally laid out but the office environment was different. Everyone’s greeted us with smile. They were all professional. I really felt something’s good going to happen. And it did!!!

Ms. Rhian Williams did notaries my sponsor letter and made sure also I have all the requirements needed for my Tourist Schengen Visa for Spain. She was professionally friendly.

Oh btw, just to give you feedback, Friday, I went to BLS in Manchester and they collected all my requirements including the notarised letter. Hopefully, my visa will get approved. (Fingers crossed)

A big shout out to Rachel! You are a heaven sent. Thank you for your patience, understanding and you are extremely helpful. Thank you, thank you, thank you.

Maria Gay G. Cruz

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Lowri

Matter Type:

Residential Conveyancing

Lowri

September 02, 2024

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Lowri

We have used Charlotte Lewis from Hutchinson Thomas for conveyancing on several ocassions. Charlotte is absolutely fantastic and a real asset to the company. Communication has been thorough throughout. We would strongly recommend Charlotte Lewis for conveyancing.🌟🌟🌟🌟🌟

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Normunds

Normunds

July 22, 2024

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Normunds

Very good and high quality service.

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Mike

Mike

June 21, 2024

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Mike

Excellent service. Polite and helpful staff. Great free parking.

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Hutchinson Thomas are accredited by

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About this branch

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Clinical Negligence
    • Accident and Emergency Claims
    • Amputation Negligence Claims
    • Anaesthetic Awareness Claims
    • Birth Defect and Wrongful Birth Claims
    • Birth Injury Claims
    • Birth Injury To Mother Claims
    • Blood Transfusion Claims
    • Bowel Cancer Misdiagnosis Claims
    • Breast Cancer Misdiagnosis Claims
    • Breast Surgery Compensation Claims
    • C. Difficile Claims
    • Cancer Misdiagnosis Claims
    • Cauda Equina Syndrome Claims
    • Cerebral Palsy Claims
    • Cervical Cancer Misdiagnosis Claims
    • Clinical Negligence
    • Cochlear Implant Claims
    • Cosmetic Dentistry Claims
    • Cosmetic Surgery Claims
    • Defective Medical Device Claims
    • Dental Negligence
    • Dental Negligence Claims
    • Dermal Filler Compensation Claims
    • Diabetes Claims
    • Erb’s Palsy Compensation Claims
    • Eye Surgery Claims
    • Failed Sterilisation Claims
    • Fatal Medical Negligence Claims and Inquests
    • Faulty Defibrillator Claims
    • Fertility Negligence Claims
    • GP Negligence Claims
    • Group B Streptococcus Claims
    • Hospital Negligence Claims
    • Knee Replacement Claims
    • Laser Eye Surgery Claims
    • Laser Treatment Claims
    • Lung Cancer Misdiagnosis Claims
    • MRSA Claims
    • Medical Misdiagnosis Claims
    • Medical Negligence
    • Meningitis Misdiagnosis Claims
    • Metal-On-Metal Hip Replacement Claims
    • Misdiagnosed Miscarriage Claims
    • Nerve Damage Claims
    • Nerve Injury Claims
    • Ophthalmic Negligence Claims
    • Oral Cancer Claims
    • Orthopaedic Negligence Claims
    • Ovarian Cancer Misdiagnosis Claims
    • Pancreatic Cancer Misdiagnosis Claims
    • Periodontal Disease Claims
    • Pregnancy and Gynaecology Injury Claims
    • Pressure Sore Claims
    • Prostate Cancer Misdiagnosis Claims
    • Restorative Dentistry Claims
    • Sepsis Negligence Claims
    • Skin Cancer Misdiagnosis Claims
    • Sorin Stockert 3T Heater-Cooler Claims
    • Spinal Surgery Claims
    • Stillbirth Compensation Claims
    • Stroke Misdiagnosis Claims
    • Surgery Compensation Claims
    • Surgical and Transvaginal Mesh Claims
    • Testicular Cancer Misdiagnosis Claims
  • Consumer
    • Consumer Disputes
    • Consumer Rights
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
    • Travel rights
  • Crime/ Criminal Defence
    • Assault
    • Business Crime
    • Criminal Damage
    • Criminal defence - All
    • Drugs offences
    • Fraud
    • Murder and Manslaughter
    • Professional Conduct
    • Regulatory Defence
    • Theft
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Part Time Workers
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Lasting power of attorney
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Planning
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • HMRC Tax Investigations and Disputes
    • Inheritance Tax
    • Insolvency and bankruptcy
    • Property Holding Structures
    • Tax
    • Tax Advisory Services
    • Tax Compliance Services
    • Trusts
  • Personal Injury
    • Against The Council
    • Benefits Available To Asbestos Victims
    • Diffuse Mesothelioma Payment Scheme
    • Gym Injury Compensation
    • Personal Injury Law
    • Welfare Issues After Serious Injury
  • Professional Negligence
    • Barristers
    • Financial advisors
    • IT professionals
    • Insurance brokers
    • Professional trustees
    • Valuers
  • Welfare & Benefits
    • Mental Health
  • Wills, Trusts & Probate
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Agriculture
    • Agricultural land for sale or development
    • Buying and selling a farm
    • Commercial contracts for farming businesses
    • Employment of farm workers
    • Equestrian property
    • Farm partnerships and corporate structures
    • Farming disputes
    • Veterinary negligence
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Planning law
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Data Protection
    • Employment - business
    • Franchising
    • Management buyouts
    • Merchandising and sponsorship
    • Mergers and Acquisitions
    • Mis-sold Interest Rate Swap Agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Statutory Demands
    • Summary Judgment
    • Tax
    • Unfair Loan Charges
  • Regulations
    • Health and Safety
    • Licensing
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