Verified review
This review has been left by a verified client who used Howe & Spender.
Diane Needs
Collected on:
Purchase of Freehold
A complicated procedure made easy and carried out efficiently
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Howe & Spender
01639 881571
Howe & Spender is an amalgamation of two well established South Wales Legal firms. In 1995 John Spender & Co merged with Howe Walsh & Ambrose, and although we can trace our origins back to 1895, we are more interested in the present than the past – Making client care our priority. We were the first firm in Neath Port Talbot (and one of the first in Wales) to be awarded a Franchise Quality Mark by the Legal Aid Agency. Our private client departments have also expanded significantly due to our commitment to providing a friendly, quality service to business and individual clients. Read more...
Also known as - Howe and Spender
- Address
- SA13 1JS
- 01639 881571
- www.howeandspender.co.uk
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Accreditations
How Howe & Spender Compares
Value for money
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Howe & Spender on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Howe & Spender. These questions include:
- Value for money (a rating of 1-5)
- How much were you initially quoted or how much did you expect to pay?
- Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
- Did you think this was underpriced, overpriced or about right?
- Overall experience
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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Would recommend to
friends and family
ReviewSolicitors uses our community data to show you how many clients used Howe & Spender and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Howe & Spender performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Satisfied with
outcome of matter
ReviewSolicitors uses our community data to show you how many clients used Howe & Spender and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Howe & Spender compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Rankings by area of expertise
The rankings below show the areas of expertise that Howe & Spender offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Review Sources
Client Reviews
Reviews summary
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Overall experience
- Value For Money
- Communication
- Initial Impressions
- Approachability
- Documentation Accuracy
- Legal knowledge
Verified review
This review has been left by a verified client who used Howe & Spender.
Anonymous
Collected on:
Excellent service
Excellent service throughout, buying a house is very stressful, every step of the way Ann was excellent, she explained what was happening and kept me informed all the way through purchasing my forever home. The many times I rang Ann I was always put straight through to her, unlike other solicitors I’ve used in the past. I would definitely recommend Ann (Howe & Spender)
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Bryan
Collected on:
First Purchase
A first purchase unknown of any experience. Realisation of this complex and legality in a purchase. Done in a knowledgeable way.
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Verified review
This review has been left by a verified client who used Howe & Spender.
Matter Type:
New home purchases and sales
Paige
Collected on:
Absolutely amazing
What an excellent service provided by Jardine. Her knowledge, expertise and sincerity from sale to purchase filled us with the comfort and ease we could only dream of. Jardine communicated with us throughout the whole journey and always kept us in the loop. She honestly couldn't do enough for us and we would be forever grateful. If anyone can make selling/buying a house easy, it's Jardine.
Jardine Williams from Howe & Spender responded to this review on 05 September, 2024:
Thank you for taking the time to send us your positive feedback Paige, and your kind words will be passed to Jardine. Thank you for trusting us to assist in your sale and purchase.
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Maxine
Collected on:
Probate of Dad's estate
Howe & Spender acted with sincerity and professionalism from start to end during my painful loss of my dad. I would definitely recommend Howe & Spender to take care of your issues no matter what they would be. A true professional legal team.
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Verified review
This review has been left by a verified client who used Howe & Spender.
richard diplock
Collected on:
Transfer of property into my name
A lot of red tape from the land registry but Ann dealt with the issues promptly
A representative from Howe & Spender responded to this review on 05 September, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Howe & Spender.
Matter Type:
Probate
Diane
Collected on:
Probate
They made it simple and explained thoroughly
A representative from Howe & Spender responded to this review on 02 September, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future, should the need arise.
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Verified review
This review has been left by a verified client who used Howe & Spender.
Susan
Collected on:
Sale of house
Brilliant service, very satisfied professional, kept us informed all the time
A representative from Howe & Spender responded to this review on 30 August, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Howe & Spender.
Matter Type:
Residential Conveyancing
Sharon
Collected on:
House sale
Jardine was brilliant , very helpful in the sale of the family property 😀
Jardine Williams from Howe & Spender responded to this review on 28 August, 2024:
Thank you Sharon, for taking the time to send us your positive feedback. Your kind words will be passed to Jardine. Thank you for your continued instruction. We look forward to assisting you in any future transaction.
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Verified review
This review has been left by a verified client who used Howe & Spender.
Matter Type:
Residential Conveyancing
Darren
Collected on:
Excellent service
Jardine was particularly helpful and very proactive
Jardine Williams from Howe & Spender responded to this review on 28 August, 2024:
Thank you Darren, for taking the time to send us your positive feedback. Your kind words will be passed to Jardine. Thank you for your continued instruction. We look forward to assisting you in any future transaction.
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Reviews collected from
Sian
Collected on:
Sian
Very helpful and gave me guidance to make a small decision I was in too minds about. All with a short spur of the moment phone call from me. Reassurance.
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Gerry
Collected on:
Gerry
Excellent solicitor.
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Natalie
Collected on:
Natalie
As a first time home buyer you hope that your experience will be a pleasant and exciting one helped by the support and guidance of your solicitor.
Unfortunately this does not reflect my experience with Howe & Spender.
I received what I would class as the bare minimum of service, very slow to respond and keep me up to date with progress, impartial reply’s to questions and inconsistent communication.
The overall experience has been extremely stressful, impersonal with no sense of urgency whatsoever.
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Matter Type:
Residential Conveyancing
Jonathan
Collected on:
Jonathan
Absolutely 5 stars for me wish there was more ! Absolutely amazing company and staff are fantastic especially Jardine Williams she was fantastic helpful with the sale and buying a new property! Had no stress jardine just took over everything and I can’t honestly thank you enough! Would highly recommend and I wouldn’t use anyone else
Thanks jardine x
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Matter Type:
Wills
Lee
Collected on:
Lee
Going through the process of compiling a complicated will. Excellent service by the team.
A representative from Howe & Spender responded to this review on 26 May, 2023:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Howe & Spender are accredited by
About this branch
Description
We are a practice built on a foundation of sound, sensible and independent legal advice of the highest standard provided by expert Lawyers and a highly trained and dedicated support staff. Having invested significantly for many years in up to date technology we offer a modern approach to the provision of legal services, yet we consider “client care is our priority”. Wherever you are based and however large or small the matter you require assistance with you can be certain of a sympathetic ear and sound legal advice from us. We are regulated by the Solicitors Regulation Authority and you may access the professional rules by which we are governed at www.sra.org.uk. Our SRA number is 00173958. Our VAT registration number is 124 4939 65. For clients unable to attend either office, we are able to offer appointments at your home, hospital or care home. Should you have any visual, communication or mobility problems, please let us know when you arrange an appointment to allow us to make appropriate arrangements. We look forward to meeting with you.
Regulated by
Legal services
Personal areas of law
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Housing & Property
- Buying at auction
- Declarations of trusts
- Deeds of Gifts
- Deeds of easements, variation, deeds of rectifications
- Extending your Lease
- Freehold Enfranchisement
- Investment and buy to let properties
- Landlord and Tenant
- Lease Extensions
- Leasehold properties
- Matrimonial transfers
- New home purchases and sales
- Option agreements and conditional contracts
- Purchase and Sale
- Remortgaging
- Renting and Tenancy Agreements
- Residential Conveyancing
- Restrictive Covenants, Easements and Wayleaves
- Right of Way and Rights to Light
- Transfer of title
- Transfers of equity
- Transfers of parts of land
- Unpaid Rent, Service or Ground Charges
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Wills, Trusts & Probate
- Probate
- Trusts
- Wills
Business areas of law
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Commercial Property
- Commercial Leases
- Commercial mortgages
- Investment purchases and Buy to Let
- Landlord and tenant
- Purchase and Sale Of Commercial Property
- Sales or purchases of shops, factories, warehouses, offices and licensed premises
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Company & Commercial
- Commercial Law