Rude, unhelpful and unfriendly. Information has to be dragged - reluctantly - out of them, assuming they answer the phone, or respond to messages, which they they seldom do. (The usual WFH issues here, I suspect) Even on completion day, with a major delay into late afternoon, on a Friday, and key release starting to look doubtful, they were less than helpful, and Nina was sneeringly rude and unpleasant. The mysterious 'Countrywide', which was never explained, appears to be some sort of fee-gouging umbrella organisation encompassing both solicitors and estate agents, although both deny any direct connection. Davisons Law is clearly a 'factory firm' playing the numbers game, with minimal effort for maximum returns. If you enjoy being spoken to as if you're a 2 year old, Davisons are for you. Avoid this firm and use a local solicitor. In hindsight I wish I'd gone local and paid a little more for a better service. Countrywide still owe me money, which I doubt I'll ever see.