This review is for a different branch.
We used a local solicitor for a house purchase to support the local economy. We could have gone on-line cheaper. We paid £475 up front. After searches came back, we were advised to be careful about the property as it had been underpinned. We withdrew, and asked if we owed anything. We were told no by the conveyancer as we had paid upfront. 2 weeks later and another bill arrived for another £525! So just short of £1000. When questioned, there was no negotiation, frankly NFG from this firm. Don't bother with this firm. Go online and get a no purchase guarantee on fees. They claimed to have got much further with the purchase, I would suggest to wait for searches before completing additional chargeable work and be accurate when telling people they don't owe anything.