Watkins & Gunn Limited

We solve your legal problems! We are a law firm that champions jargon-free legal advice with innovative solutions that work for you. Share your legal problem with us & our friendly, approachable lawyers will use their expert, clear & award-winning advice to help you. #problemsolved Read more...

Address
Glantorfaen House
Hanbury Road
Pontypool
Torfaen
NP4 6XY
www.watkinsandgunn.co.uk

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Accreditations

Other locations

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Available lawyers at Watkins & Gunn Limited

Clive Thomas

Sara Jones

Amy Thomas

Lisa Guscott

Holly Hale

Danielle Jameson

Natalie Corten

Aisha Salman

Clare Touhig-Gamble

Chartered Legal Executive (Fellow) (non-solicitor)

Garry Dickinson

Ffion-Shan Warren

Kate Roberts

Elise Wilks

Annette Hutchings

Paralegal (non-solicitor)

Emma Taylor

0.0 out of 5

(0)

Solicitor

How Watkins & Gunn Limited Compares

Value for money

This firm - 94%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Watkins & Gunn Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Watkins & Gunn Limited. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 4%

Overpriced 2%

About Right 92%

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 95%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Watkins & Gunn Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Watkins & Gunn Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%

No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Watkins & Gunn Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Consumer

1st / 4

175th / 4638

Company & Commercial

1st / 4

214th / 4400

Housing & Property

1st / 4

495th / 4265

Family Law

1st / 4

327th / 3858

Wills, Trusts & Probate

1st / 4

272nd / 3521

Commercial Property

1st / 4

265th / 3342

Employment

1st / 16

61st / 3120

Personal Injury

1st / 17

50th / 2392

Crime/ Criminal Defence

1st / 3

144th / 2121

Dispute Resolution

1st / 5

142nd / 1035

Clinical Negligence

1st / 2

95th / 945

Human rights

1st / 6

26th / 753

Driving offences

1st / 2

67th / 360

Education

1st / 3

28th / 263

Actions against the police

1st / 1

20th / 80

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

Excellent

539
Very Good

19
Average

2
Poor

1
Awful

29

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

David

January 16, 2025

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Tribunal feed back.

I had the pleasure of meeting Elise who was dealing with my tribunal claim, and she was so kind professional and caring and understanding, I was dealing with alot at this time and Elise put me at ease and to know Elise was dealing with my case was great to know as she was always patient understanding and supportive of every step of my case, really appreciate her help at this difficult time, thanks again Elise. Also keep up the great work (WATKINS &SONS) 👍

Lawyer named in this review:
Elise Wilks

Elise Wilks

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Chloe

January 15, 2025

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Sincere Thanks

I would like to give my Sincere thanks for Natalie's Care & Help during an upsetting period. She was a beacon of hope, very courteous & extremely helpful. Thank you Natalie. Chloe.

Lawyer named in this review:
Natalie Corten

Natalie Corten

A representative from Watkins & Gunn Limited responded to this review on 16 January, 2025:

We are delighted to receive this lovely review from you. Your feedback is important to us. We note the great job that Natalie did to resolve the matter for you. We look forward to working with you in the future on any of your legal needs.

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Verified review

Kevin

January 15, 2025

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LPA Review/Feedback

Previously dealt with Amy Thomas regarding drafting of Will and was impressed with her friendly approachable manner. Amy explains the subject matter clearly and concisely and we wanted her to arrange our lasting power of attorney. Amy is very efficient and kept us informed every step of the way.

Lawyer named in this review:
Amy Thomas

Amy Thomas

A representative from Watkins & Gunn Limited responded to this review on 16 January, 2025:

We are delighted to receive this lovely review from you. Your feedback is important to us. We note the great job that Amy has done to complete your requests. We look forward to working with you in the future on any of your legal needs.

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Employment

Verified review

Matter Type:

Employment Law

Bethany

December 13, 2024

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Professional understanding hardworking

Holly is very professional, understanding and empathetic as well as having a very good legal knowledge and outstanding administrative skills. Everything submitted with good time (even if I or my opponent did hinder it quite a bit!). Holly has been adaptable and excellent. I’ve worked with her for 2 years on this case and she’s been fantastic throughout.

Lawyer named in this review:
Holly Hale

Holly Hale

A representative from Watkins & Gunn Limited responded to this review on 18 December, 2024:

We are delighted to receive this lovely review from you. We note the great job that Holly did to resolve this matter for you. We look forward to working with you in the future on any of your legal needs.

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Verified review

Phillip allen

December 06, 2024

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Claim

excellent work good communication would recommend

Lawyer named in this review:
Silvia Ilu

Silvia Ilu

A representative from Watkins & Gunn Limited responded to this review on 12 December, 2024:

We are delighted to receive this excellent review from you, as well as your recommendation. Your feedback is important to us. We look forward to working with you in the future on any of your legal needs.

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Verified review

Matthew

December 05, 2024

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Very Helpful

She explained every detail I was unsure of and took everything on board very professional and very caring

Lawyer named in this review:
Holly Hale

Holly Hale

A representative from Watkins & Gunn Limited responded to this review on 05 December, 2024:

We are delighted to receive this excellent review from you. We note the great job Holly did to resolve this matter for you. We look forward to working with you in the future on any of your legal needs.

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Personal Injury

Verified review

Matter Type:

Road Traffic Accident

Anonymous

December 03, 2024

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MR

Very helpfull and clear advice

Lawyer named in this review:
Sara Jones

Sara Jones

Sara Jones from Watkins & Gunn Limited responded to this review on 05 December, 2024:

We are delighted to receive this excellent review from you. Thank you for your feedback, which is very important to us. We look forward to working with you in the future on any of your legal needs.

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Employment

Verified review

Matter Type:

Tribunal Claims

Craig

November 16, 2024

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Better outcome than expected

Holly was very easy to deal with throughout the duration of our case. She communicated everything in a way we could understand and explained it all in detail. She ended up getting us a far better conclusion than we had hoped for.

Lawyer named in this review:
Holly Hale

Holly Hale

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Verified review

Mr & Mrs W

November 14, 2024

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Wills

Thank you so much, we are more than happy how we were dealt with, and have already recommended your services to a friend who needs to make her will. Thank you Miss Jameson, the pleasure was all ours.

Lawyer named in this review:
Danielle Jameson

Danielle Jameson

A representative from Watkins & Gunn Limited responded to this review on 20 November, 2024:

We are delighted to receive this excellent review from you, as well as your recommendation. Your feedback is very important to us. We look forward to working with you in the future on any of your legal needs.

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Verified review

Paul jones

November 13, 2024

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2024

Dealt with quickly and efficiently and would 100% use again

Lawyer named in this review:
Lisa Guscott

Lisa Guscott

A representative from Watkins & Gunn Limited responded to this review on 14 November, 2024:

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Reviews collected from

James

January 08, 2025

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James

I can not recommend Watkins and Gunn enough for their handling of the sale of my property.
Aisha and her team were exceptional.
The experience I've had was first class and very personal in their approach to getting the case completed.

I was updated from start to finish without any problems.

Highly recommended and will use their services again.

A representative from Watkins & Gunn Limited responded to this review on 09 January, 2025:

We are delighted to receive this excellent review from you, as well as your recommendation. Your feedback is important to us. We note the great job that Aisha and the team did to complete your transaction. We look forward to working with you in the future on any of your legal needs.

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Grace

December 06, 2024

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Grace

I would highly recommend Leah Rhydderch for her advice and guidance in navigating the financial arrangements for my divorce. Quick, clear communication and I would not hesitate to contact Watkins & Gunn for any future matters.

A representative from Watkins & Gunn Limited responded to this review on 12 December, 2024:

We are delighted to receive this excellent review from you, as well as your recommendation. Your feedback is important to us. We note the great job that Leah did to resolve this matter for you. We look forward to working with you in the future on any of your legal needs.

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Christopher

November 27, 2024

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Christopher

I would highly recommend Watkins and Gunn for their professional and thorough manner in respect of dealing with my recent compensation claim . This is the second time I’ve used them and again reached a very satisfactory conclusion. I would particularly like to thank Sara Jones whom in my experience is an absolute gem. Her drive and determination went the extra mile, once again thank you very much

Lawyer named in this review:
Sara Jones

Sara Jones

Sara Jones from Watkins & Gunn Limited responded to this review on 05 December, 2024:

We are delighted to receive this excellent review from you and your recommendation. Your feedback is important to us. We are pleased this matter is resolved to your satisfaction. We look forward to working with you in the future on any of your legal needs.

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Wills, Trusts & Probate

Matter Type:

Disputed Probate

Gary

November 18, 2024

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Gary

Dealing with affairs from a family bereavement, Mr Jonathan Wellington and Mrs Clare Manship were very helpful and understanding.

Lawyer named in this review:
Jonathan Wellington

Jonathan Wellington

A representative from Watkins & Gunn Limited responded to this review on 25 November, 2024:

We are delighted to receive this excellent review from you. Thank you for your feedback, which is important to us. We look forward to working with you in the future on any of your legal needs.

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craig

November 16, 2024

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craig

Easy to deal with and got us a satisfactory out come.

A representative from Watkins & Gunn Limited responded to this review on 20 November, 2024:

We are delighted to receive this excellent review from you. We are pleased this matter is resolved. Your feedback is important to us. We look forward to working with you in the future on any of your legal needs.

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