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Burnett Barker Solicitors is a well-established local Bury St Edmunds firm, providing affordable expert legal advice in straightforward language since 1979. Our specialist lawyers and support staff offer a wide range of legal services on personal and business matters. We offer initial legal advice for a low-cost fixed fee, free consultations in some areas of law, and special fee arrangements. When you appoint us, you will find that we are upfront and honest about the options available, our progress and our fees. Read more...
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Burnett Barker Solicitors Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Burnett Barker Solicitors Limited. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Burnett Barker Solicitors Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Burnett Barker Solicitors Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Burnett Barker Solicitors Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Burnett Barker Solicitors Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Burnett Barker Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Burnett Barker Solicitors Limited.
Matter Type:
Family law
Anonymous
Collected on:
Great service from Joanne. Helpful, knowledgeable, and tenacious.
Despite the process being very drawn out and stressful, felt reassured by professional advice given.
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Verified review
This review has been left by a verified client who used Burnett Barker Solicitors Limited.
Matter Type:
Wills
David
Collected on:
Priscilla was great to deal with, knowledgeable and helpful throughout. The process was easy and smooth and provided us with peace of mind. Would highly recommend the team at Burnett Barker.
A representative from Burnett Barker Solicitors Limited responded to this review on 28 October, 2024:
Thank you for your kind words, David. We're thrilled to hear that Priscilla provided you with knowledgeable and helpful support throughout the process. It’s wonderful to know that you found the experience easy and smooth, giving you peace of mind. Your recommendation for our Wills, Trusts and Probates team means a lot to us.
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Verified review
This review has been left by a verified client who used Burnett Barker Solicitors Limited.
Matter Type:
Wills
Anonymous
Collected on:
We have been clients of Burnett Barker for several years. They are a young solicitors, very professional and knowledgeable, patient and kind. Bent over backwards as we were unable to go into the office. They were happy to Zoom call. Very understanding of our circumstances. Not stuffy.
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Verified review
This review has been left by a verified client who used Burnett Barker Solicitors Limited.
Matter Type:
Probate
John Andrew Roger
Collected on:
very professional and organised.
I would use BB again
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Verified review
This review has been left by a verified client who used Burnett Barker Solicitors Limited.
Matter Type:
Settlement Agreements
Steven
Collected on:
Paul Herbert was easy to get on with and understanding of ones predicament. Very pragmatic about it all
A representative from Burnett Barker Solicitors Limited responded to this review on 03 October, 2024:
Thank you for your feedback, Steven. We're glad to hear Paul was understanding and pragmatic in addressing your situation.
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Verified review
This review has been left by a verified client who used Burnett Barker Solicitors Limited.
Matter Type:
Wills
Alison
Collected on:
Spoke to Henrietta Brett at Burnett Barker with regard to making our Wills. We were advised by Henrietta and she helped us with any queries we had very quickly. Everyone was very helpful and friendly and I would certainly recommend their services.
A representative from Burnett Barker Solicitors Limited responded to this review on 30 September, 2024:
Dear Alison, Thank you for your kind words! We're glad to hear that Henrietta and the team were helpful and friendly throughout your Will-making process. We appreciate your recommendation! Best regards, Burnett Barker Solicitors Limited
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Verified review
This review has been left by a verified client who used Burnett Barker Solicitors Limited.
Matter Type:
Wills
Debbie
Collected on:
I recently received a really excellent and professional service from Burnett Barker. They are a really great firm to deal with and I would recommend them to anyone in need of legal services.
A representative from Burnett Barker Solicitors Limited responded to this review on 01 October, 2024:
Thank you so much for your kind words. We’re thrilled to hear that you had such a positive experience with Burnett Barker Solicitors. Providing excellent and professional service is always our goal, and it’s wonderful to know we met your expectations. Your recommendation means a lot to us, and we’re here to help whenever you need legal support in the future. Thanks again.
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Verified review
This review has been left by a verified client who used Burnett Barker Solicitors Limited.
Alan
Collected on:
The solicitor we saw was easy to speak to and understand and offered very useful advice.
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Verified review
This review has been left by a verified client who used Burnett Barker Solicitors Limited.
Matter Type:
Residential Conveyancing
Kirsten
Collected on:
I was very happy with the services provided by Katy and Dawn at Burnett Barker Solicitors. This was my first property purchase and having recently re-located from South Africa, the laws and procedures were very different. However, there was frequent communication and all my questions were addressed very quickly. I can confidently say my interests were protected and the services were excellent.
A representative from Burnett Barker Solicitors Limited responded to this review on 17 September, 2024:
Hi Kirsten. Thank you so much for your kind words! We're thrilled to hear that Katy and Dawn were able to guide you smoothly through your first property purchase, especially with the differences in legal procedures. It's wonderful to know you felt well-supported and protected throughout the process. We truly appreciate your feedback!
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Matter Type:
Residential Conveyancing
Paul
Collected on:
Miranda Mortlock really is top class. She keeps you informed and attention to detail is number one.
A representative from Burnett Barker Solicitors Limited responded to this review on 09 September, 2024:
Dear Paul, Thank you for your kind words. We’re thrilled to hear that Miranda Mortlock’s attention to detail and communication made a positive impact. Best regards, Burnett Barker Solicitors Limited
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Matter Type:
Residential Conveyancing
Deserthedgehog
Collected on:
Recently moved house and Rania and dee were brilliant. Nothing was to much trouble,from asking help to fill in forms to queries we had about absolutely anything.
Would definitely recommend this solicitor if you want things to go smoothly
A representative from Burnett Barker Solicitors Limited responded to this review on 14 October, 2024:
Thank you for your review and feedback. We're delighted that you were happy with the service you received from Rania and Dee. We'd be very pleased to help again in the future, should a need arise.
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Matter Type:
Residential Conveyancing
Kirsten
Collected on:
Great experience with Burnett Barker regarding the purchase of my first property. Very professional, helpful and upfront about any potential legal issues. Would highly recommend.
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Matter Type:
Settlement Agreements
Danny
Collected on:
Burnett Barker dealt with my workplace issue with complete professionalism. They are friendly, rigorous, explain the issues clearly and always responsive.
A representative from Burnett Barker Solicitors Limited responded to this review on 30 September, 2024:
Thanks for that great review Danny. We're pleased to have been of help - please get in touch if we can help further with this or any other legal issue.
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Matter Type:
Residential Conveyancing
Paul
Collected on:
Have used Burnett Baker a couple of times I can highly recommend them. The attention to detail is number one .A special mention to Miranda Mortlock who really looks after you
A representative from Burnett Barker Solicitors Limited responded to this review on 06 September, 2024:
Thanks for your review Paul. We always try our hardest for our clients, so it's great to hear that we provided a great service. We look forward to helping again in the future.
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Matter Type:
Residential Conveyancing
Adam
Collected on:
As an estate agent I deal with a lot of solicitors on a daily basis but I have to say Miranda Mortlock has been exceptional on the file of Hubbards Chase, she has always been available to speak to on the phone, gone the extra mile on numerous occasions for our seller by hand delivering paper work to her and being an all round lovely person to deal with. Miranda is a credit to Burnett Barker Solicitors and I hope our paths cross on more files in the future.
Thanks for everything Miranda.
A representative from Burnett Barker Solicitors Limited responded to this review on 03 September, 2024:
Hi Adam, thanks ever so much for your review. We value having a good working relationship with estate agents as well as our clients, so it is great to hear that we were able to exceed your expectations and deliver a first class service.
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We provide expert practical legal advice in straightforward language. We have been doing so from our town centre offices in Bury St Edmunds since 1979, and many of our clients and their families use us time and again for their legal matters. Our team of lawyers includes members of The Law Society, The Chartered Institute of Legal Executives and The Council for Licensed Conveyancers, Conveyancing Quality Scheme, Resolution, and The Society of Trust and Estate Practitioners. Between them, they have many decades of experience and are supported by a large, dedicated team.
