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How Grey-Smith Legal Limited Compares

Value for money

This firm - 98%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Grey-Smith Legal Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Grey-Smith Legal Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 4%
Overpriced 0%
About Right 95%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Grey-Smith Legal Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Grey-Smith Legal Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Grey-Smith Legal Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Grey-Smith Legal Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Grey-Smith Legal Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    198
  • Very Good

    5
  • Average

    1
  • Poor

    0
  • Awful

    1

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Samantha

Samantha

November 05, 2024

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Collected on:

Transfer of Equity

Jill provided continual guidance and clarification as we went through the process. Everything was dealt with, with little requirement or stress on our part.

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Jo

Jo

October 23, 2024

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Collected on:

conveyancing

Efficient service from Jill on the sale and purchase of my homes. Good communication throughout the process, clear emails and reasonable price.

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Paul

Paul

October 22, 2024

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No hassle dealing with this company

Really happy with Grey Smith Legal on the second time using this company. House purchase was handled very smoothly, then a renovation mortgage was required. On both occasions the communication was perfect and everything was done to the chosen timeline.

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Lynne

Matter Type:

Residential Conveyancing

Lynne

October 22, 2024

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Collected on:

House sale

Excellent service provided on the sale of my late mum's property. Special thanks to Jill Hobson for her help.

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Angela

Angela

September 04, 2024

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Excellent Service at a very difficult time...

We instructed Victoria Fidgeon in November 2023 following the death of our Dad, to arrange a Court of protection for our Mam, Margaret Grey who was suffering with Dementia. Sadly the Court of Protection application took that long, due to the nature of it, not because of the actions of Victoria, that it was due to be dealt with in court and the court disbursement fee had been cashed(it was that close to being completed) when sadly Mam passed away.(May 24th 2024). So now we had to apply for Grant of Probate. Victoria dealt with this immediately for us and she had an acknowledgement on 24th July to confirm they had received the application, less that a week later on 30th July the Grant of Probate had been received with Victoria. She phoned me immediately to give us the great news as she thought it was going to take 16 weeks.
This Solicitors firm is a local town centre based firm and it has provided me with excellent service at a very emotional time. The lady on reception Lynne, is a very warm lady and I felt like she genuinely cared about my situation and me, and at a very emotional time she was able to offer a shoulder to cry on and the support I needed, and I thank her for that from the bottom of my heart. Lynne and Victoria were very friendly and approachable yet professional.

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Martin

Martin

July 25, 2024

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Sale of two properties simultaneously

Excellent management by Jill Hobson of the sale of two rental properties simultaneously.

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Stephen

Matter Type:

Purchase and Sale

Stephen

July 22, 2024

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Collected on:

Sale of 2 properties

Recently sold 2 properties with Dawn in the Billingham office. Really smooth on-line service backed up with Dawn only a phone call away. Had excellent advice all the way through the processes and I’m now in the middle of the purchase of my new build, again handled by Dawn. Really happy with everything so far and would not hesitate to use again in the future!

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Zain

Matter Type:

Residential Conveyancing

Zain

June 15, 2024

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Billingham office Property purchase

I used the services of Grey Smith Legal and Kate Harker was my case handler for a residential property purchase. From the very beginning Kate demonstrated a high level of professionalism, expertise and dedication to a successful completion of my property. The communication was excellent and Kate kept me updated at every step of the way. To top it all, the case was handled promptly and completed earlier than anticipated. I would highly recommend this firm to anyone needing legal services and Kate Harker is highly recommended
From the Ijaz family.

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Caron

Matter Type:

Residential Conveyancing

Caron

June 04, 2024

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What an amazing service

We used the Billingham office for the sale of our property- Dawn Holliday is absolutely amazing
. This is the first solicitor we have used that have been quick and timely with her responses not just to us but with other parties involved. We are so impressed with how Dawn has handled everything without us have to chase her for anything. We had total faith that if we asked for some information we didn’t have to ask twice. Dawn is a person that we have and will continue recommend to people.

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Paul

Matter Type:

Lasting power of attorney

Paul

May 28, 2024

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Simply the best

The first time I walked through the door i was met with a lovely smiling and very helpful receptionist who I've got to know very well through my many visits and i have to say she has always been helpful friendly and very informative.
My solicitor was Jo Grey who helped me with a power of attorney document aswell as a few other small issues I needed help with. Her professionalism knowledge and understanding of what I required resulted in my experience being a very satisfying one.
Nothing was too much which made it an absolute pleasure dealing with Jo an exellent solicitor but also a lovely person.

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Reviews collected from

Maikel

Maikel

November 05, 2024

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Maikel

Nicest solicitors I’ve ever dealt with, with an exceptional receptionist and incredibly friendly group of staff. Understanding and always willing to go above and beyond with all their clients.

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clayton

clayton

October 28, 2024

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clayton

From beginning to end Grey Smith Legal were very professional, the solicitor assigned to us Jo Bland was excellent, no problem in communication by email, or phone, the buying and selling process was made a lot easier with her help. I now have a very happy Father-In-Law, so thank you very much were are so pleased with our experience with Grey Smith Legal and would happily use their services again in the future.

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Martyn

Martyn

July 31, 2024

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Martyn

Very poor service. If they show the same level of incompetence with criminal cases as they have with a probate issue it is understandable why the prisons are full.

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Eric

Eric

July 19, 2024

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Eric

I can't praise Grey- Smith enough. They navigated me through a sale of a house and a purchase of a house. Very good communication throughout. I would highly recommend Grey-Smith to anyone looking for conveyencing.
Big thanks to Sarah & Dawn. They were both brilliant. Thank you very much ladies. Janet & Bobby

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Clayton-George

Clayton-George

July 08, 2024

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Clayton-George

Great service from start to finish, Claire Bell went above and beyond.

Will definitely use again.

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Grey-Smith Legal Limited are accredited by

accreditation
accreditation

About this branch

Description

Grey-Smith Legal, with its four offices located across the Northeast, offers an extensive spectrum of legal services catering to a diverse clientele. Our accomplished team boasts exceptional expertise, delivering straightforward legal advice and assistance for individuals and businesses alike. As the fastest growing law firm in the region, we attribute our success to fostering enduring partnerships with our valued clients, committed staff and stakeholders.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Family Law
    • Lasting power of attorney
  • Housing & Property
    • Buying at auction
    • Declarations of trusts
    • Extending your Lease
    • Investment and buy to let properties
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Purchase and Sale
    • Remortgaging
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
  • Wills, Trusts & Probate
    • Probate
    • Wills

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Investment purchases and Buy to Let
    • Purchase and Sale Of Commercial Property
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
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