Samantha
Collected on:
Transfer of Equity
Jill provided continual guidance and clarification as we went through the process. Everything was dealt with, with little requirement or stress on our part.
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Originally founded in Skelton-in-Cleveland near Saltburn, Grey-Smith Legal helps clients from across England and Wales with quick and efficient property conveyancing services for both residential and commercial property.
Grey-Smith Legal Limited
have 2 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Grey-Smith Legal Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Grey-Smith Legal Limited. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Grey-Smith Legal Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Grey-Smith Legal Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Grey-Smith Legal Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Grey-Smith Legal Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Grey-Smith Legal Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Samantha
Collected on:
Jill provided continual guidance and clarification as we went through the process. Everything was dealt with, with little requirement or stress on our part.
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Jo
Collected on:
Efficient service from Jill on the sale and purchase of my homes. Good communication throughout the process, clear emails and reasonable price.
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Paul
Collected on:
Really happy with Grey Smith Legal on the second time using this company. House purchase was handled very smoothly, then a renovation mortgage was required. On both occasions the communication was perfect and everything was done to the chosen timeline.
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Matter Type:
Residential Conveyancing
Lynne
Collected on:
Excellent service provided on the sale of my late mum's property. Special thanks to Jill Hobson for her help.
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Angela
Collected on:
We instructed Victoria Fidgeon in November 2023 following the death of our Dad, to arrange a Court of protection for our Mam, Margaret Grey who was suffering with Dementia. Sadly the Court of Protection application took that long, due to the nature of it, not because of the actions of Victoria, that it was due to be dealt with in court and the court disbursement fee had been cashed(it was that close to being completed) when sadly Mam passed away.(May 24th 2024). So now we had to apply for Grant of Probate. Victoria dealt with this immediately for us and she had an acknowledgement on 24th July to confirm they had received the application, less that a week later on 30th July the Grant of Probate had been received with Victoria. She phoned me immediately to give us the great news as she thought it was going to take 16 weeks.
This Solicitors firm is a local town centre based firm and it has provided me with excellent service at a very emotional time. The lady on reception Lynne, is a very warm lady and I felt like she genuinely cared about my situation and me, and at a very emotional time she was able to offer a shoulder to cry on and the support I needed, and I thank her for that from the bottom of my heart. Lynne and Victoria were very friendly and approachable yet professional.
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Martin
Collected on:
Excellent management by Jill Hobson of the sale of two rental properties simultaneously.
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Matter Type:
Purchase and Sale
Stephen
Collected on:
Recently sold 2 properties with Dawn in the Billingham office. Really smooth on-line service backed up with Dawn only a phone call away. Had excellent advice all the way through the processes and I’m now in the middle of the purchase of my new build, again handled by Dawn. Really happy with everything so far and would not hesitate to use again in the future!
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Matter Type:
Residential Conveyancing
Zain
Collected on:
I used the services of Grey Smith Legal and Kate Harker was my case handler for a residential property purchase. From the very beginning Kate demonstrated a high level of professionalism, expertise and dedication to a successful completion of my property. The communication was excellent and Kate kept me updated at every step of the way. To top it all, the case was handled promptly and completed earlier than anticipated. I would highly recommend this firm to anyone needing legal services and Kate Harker is highly recommended
From the Ijaz family.
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Matter Type:
Residential Conveyancing
Caron
Collected on:
We used the Billingham office for the sale of our property- Dawn Holliday is absolutely amazing
. This is the first solicitor we have used that have been quick and timely with her responses not just to us but with other parties involved. We are so impressed with how Dawn has handled everything without us have to chase her for anything. We had total faith that if we asked for some information we didn’t have to ask twice. Dawn is a person that we have and will continue recommend to people.
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Matter Type:
Lasting power of attorney
Paul
Collected on:
The first time I walked through the door i was met with a lovely smiling and very helpful receptionist who I've got to know very well through my many visits and i have to say she has always been helpful friendly and very informative.
My solicitor was Jo Grey who helped me with a power of attorney document aswell as a few other small issues I needed help with. Her professionalism knowledge and understanding of what I required resulted in my experience being a very satisfying one.
Nothing was too much which made it an absolute pleasure dealing with Jo an exellent solicitor but also a lovely person.
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clayton
Collected on:
From beginning to end Grey Smith Legal were very professional, the solicitor assigned to us Jo Bland was excellent, no problem in communication by email, or phone, the buying and selling process was made a lot easier with her help. I now have a very happy Father-In-Law, so thank you very much were are so pleased with our experience with Grey Smith Legal and would happily use their services again in the future.
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Martyn
Collected on:
Very poor service. If they show the same level of incompetence with criminal cases as they have with a probate issue it is understandable why the prisons are full.
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Eric
Collected on:
I can't praise Grey- Smith enough. They navigated me through a sale of a house and a purchase of a house. Very good communication throughout. I would highly recommend Grey-Smith to anyone looking for conveyencing.
Big thanks to Sarah & Dawn. They were both brilliant. Thank you very much ladies. Janet & Bobby
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Clayton-George
Collected on:
Great service from start to finish, Claire Bell went above and beyond.
Will definitely use again.
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Michael
Collected on:
Great team to work with. Knowledgeable and accessible. Great coms too.
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Grey-Smith Legal, with its four offices located across the Northeast, offers an extensive spectrum of legal services catering to a diverse clientele. Our accomplished team boasts exceptional expertise, delivering straightforward legal advice and assistance for individuals and businesses alike. As the fastest growing law firm in the region, we attribute our success to fostering enduring partnerships with our valued clients, committed staff and stakeholders.