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How Grey-Smith Legal Limited Compares

Value for money

This firm - 98%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Grey-Smith Legal Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Grey-Smith Legal Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 1%
Overpriced 0%
About Right 98%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Grey-Smith Legal Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Grey-Smith Legal Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Grey-Smith Legal Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Grey-Smith Legal Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Grey-Smith Legal Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    207
  • Very Good

    5
  • Average

    1
  • Poor

    0
  • Awful

    1

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Cathy

Cathy

December 15, 2024

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Collected on:

Top Service

Dawn Holliday was super to deal with.
Very prompt, professional and efficient. Dawn kept me informed every step of the way, making the entire process smooth and stress-free. I highly recommend their services for anyone in need of a reliable and knowledgeable conveyancer.

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Lanre

Matter Type:

Residential Conveyancing

Lanre

December 15, 2024

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Collected on:

Sale and purchase conveyance

Sale and a complex purchase transactions were handled professionally, meeting a very tight deadline.

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Lawrence

Lawrence

December 14, 2024

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Collected on:

Combined Sale & Purchase Conveyances

The firm competently handled complex sale and purchase transactions including a bridging loan administration, beating very tight time schedules.

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Irene

Matter Type:

Purchase and Sale

Irene

December 12, 2024

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Collected on:

Property sale

I was kept informed by email or text when required and formalities were concluded quickly

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Laura-Grace

Matter Type:

Residential Conveyancing

Laura-Grace

December 10, 2024

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Collected on:

Exceptional

I really couldn’t recommend any more! Such a great experience after previous bad ones elsewhere. We were kept informed and felt like no question could be a silly one.
Regularly updated and able to ask anything we needed.
The online portal was particularly helpful in signing and uploading documents that we needed.
Process felt as stress free as it possibly could.

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Sarah

Sarah

November 20, 2024

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Collected on:

BILLINGHAM OFFICE

I cannot praise Victoria Fidgeon, Lorna Bailey and Dawn Holliday enough. They were all very professional , approachable and kept me up to date .
I would highly recommend

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Adrian

Adrian

November 07, 2024

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Collected on:

Above expectations

Absolutely amazing work from to start to finish would recommend to anyone as I will be using this service again great company many thanks

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Patrick

Matter Type:

Residential Conveyancing

Patrick

September 21, 2024

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Collected on:

Excellent service from start to finish.

Sarah Turner excelled in her role. We couldn't have been happier with the service provided. I can wholeheartedly recommend Sarah and Grey Smith Legal.

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Stacey

Matter Type:

Residential Conveyancing

Stacey

September 05, 2024

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Collected on:

Great service

Very professional and kept up to date, fast timely completion and clear instructions/advice

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Neil

Neil

July 09, 2024

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Collected on:

THE BEST !!!!!!!!!!

OUTSTANDING SERVICE AND LOVELY PEOPLE FIRST CLASS SERVICE WOULD RECOMEND

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Reviews collected from

Ben

Ben

November 21, 2024

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Ben

Having worked with Joanne Bland for a number of years now I was pleased to learn she has finally moved to a company that can support her efficiency and organisation.

Cannot recommend her enough. Thank you!

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Maikel

Maikel

November 05, 2024

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Maikel

Nicest solicitors I’ve ever dealt with, with an exceptional receptionist and incredibly friendly group of staff. Understanding and always willing to go above and beyond with all their clients.

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clayton

clayton

October 28, 2024

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clayton

From beginning to end Grey Smith Legal were very professional, the solicitor assigned to us Jo Bland was excellent, no problem in communication by email, or phone, the buying and selling process was made a lot easier with her help. I now have a very happy Father-In-Law, so thank you very much were are so pleased with our experience with Grey Smith Legal and would happily use their services again in the future.

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Martyn

Martyn

July 31, 2024

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Martyn

Very poor service. If they show the same level of incompetence with criminal cases as they have with a probate issue it is understandable why the prisons are full.

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Eric

Eric

July 19, 2024

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Eric

I can't praise Grey- Smith enough. They navigated me through a sale of a house and a purchase of a house. Very good communication throughout. I would highly recommend Grey-Smith to anyone looking for conveyencing.
Big thanks to Sarah & Dawn. They were both brilliant. Thank you very much ladies. Janet & Bobby

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Grey-Smith Legal Limited are accredited by

accreditation
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About this branch

Description

Grey-Smith Legal, with its four offices located across the Northeast, offers an extensive spectrum of legal services catering to a diverse clientele. Our accomplished team boasts exceptional expertise, delivering straightforward legal advice and assistance for individuals and businesses alike. As the fastest growing law firm in the region, we attribute our success to fostering enduring partnerships with our valued clients, committed staff and stakeholders.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Family Law
    • Lasting power of attorney
  • Housing & Property
    • Buying at auction
    • Declarations of trusts
    • Extending your Lease
    • Investment and buy to let properties
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Purchase and Sale
    • Remortgaging
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
  • Wills, Trusts & Probate
    • Probate
    • Wills

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Investment purchases and Buy to Let
    • Purchase and Sale Of Commercial Property
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
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