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How Grey-Smith Legal Limited Compares

Value for money

This firm - 98%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Grey-Smith Legal Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Grey-Smith Legal Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 1%
Overpriced 0%
About Right 98%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Grey-Smith Legal Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Grey-Smith Legal Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Grey-Smith Legal Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Grey-Smith Legal Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Grey-Smith Legal Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    198
  • Very Good

    5
  • Average

    1
  • Poor

    0
  • Awful

    1

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Sarah

Sarah

November 20, 2024

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BILLINGHAM OFFICE

I cannot praise Victoria Fidgeon, Lorna Bailey and Dawn Holliday enough. They were all very professional , approachable and kept me up to date .
I would highly recommend

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Adrian

Adrian

November 07, 2024

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Above expectations

Absolutely amazing work from to start to finish would recommend to anyone as I will be using this service again great company many thanks

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Patrick

Matter Type:

Residential Conveyancing

Patrick

September 21, 2024

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Excellent service from start to finish.

Sarah Turner excelled in her role. We couldn't have been happier with the service provided. I can wholeheartedly recommend Sarah and Grey Smith Legal.

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Stacey

Matter Type:

Residential Conveyancing

Stacey

September 05, 2024

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Great service

Very professional and kept up to date, fast timely completion and clear instructions/advice

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Neil

Neil

July 09, 2024

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THE BEST !!!!!!!!!!

OUTSTANDING SERVICE AND LOVELY PEOPLE FIRST CLASS SERVICE WOULD RECOMEND

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Sam Wearmouth

Verified review

This review has been left by a verified client who used Grey-Smith Legal Limited.

Sam Wearmouth

July 08, 2024

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House sale

My solicitor was at hand when ever I needed her, going above and beyond.

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Brian Courtley

Verified review

This review has been left by a verified client who used Grey-Smith Legal Limited.

Brian Courtley

June 28, 2024

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House sale

Very professional, easy to talk too, very helpful

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David Mee

Verified review

This review has been left by a verified client who used Grey-Smith Legal Limited.

David Mee

June 25, 2024

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The Best Legal Service.

I highly recommend Grey-Smith Legal in every respect. They offer a truly outstanding service.
All the way through the process of drawing up my revised will, they have offered an extremely friendly, helpful and professional service.
Suzi Trillo, the member of the firm responsible for drafting and finalising the will, deserves particular praise for her supportive and helpful approach.
Grey-Smith Legal are definitely the people to go to for all legal business.
David Mee, Liverton Mines.

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Michael

Matter Type:

Residential Conveyancing

Michael

June 25, 2024

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Property Sale

We had a real slog of a sale, (buyers dropping out, issues with Land Registry). Through out all of this Ellie at Grey Smiths was on hand to help and advise. Ellie was contactable, she explained things clearly and showed a lot of patience and general customer care.
I've worked with a lot of solicitors, Ellie and Grey-Smiths are some of the best.
Very good value for money too!

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Matthew

Matthew

June 14, 2024

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Ellie Bellas (Grey Smith Legal) Were amazing - Highly recommend!

We have recently moved house and were recommended this firm by a friend who had used them previously and highly recommeneded them.

TLDR : Ellie Bellas /Grey Smith Legal were amazing and we would use them again in an instant.

Ellie Bellas really took all stress away from this aspect of the move process, she works extremely efficiently and only contacted us when additional information was needed.

Her communication skills are brilliant helping us easily understand legal terminology to allow us to understand what different aspects of the process meant and how they related to our situation.

We had extremely tight time lines of approx 6 weeks to complete a full sale and purchase (which we had been quoted 3 months+ from other firms) and Ellie went above and beyond to ensure we moved in on time and even worked on her days off towards the closure to ensure we met our timelines.

We got the impression that Ellie takes great pride in her work and does everything she can to help and care for her clients.
We were always ahead of the chain and therefore our side of the process went very smoothly.

We will definitly use Grey Smith Legal again and 100% ask for Ellie.

Thank you so much for your efforts and help during this process, you were amazing!

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Reviews collected from

Maikel

Maikel

November 05, 2024

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Maikel

Nicest solicitors I’ve ever dealt with, with an exceptional receptionist and incredibly friendly group of staff. Understanding and always willing to go above and beyond with all their clients.

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clayton

clayton

October 28, 2024

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clayton

From beginning to end Grey Smith Legal were very professional, the solicitor assigned to us Jo Bland was excellent, no problem in communication by email, or phone, the buying and selling process was made a lot easier with her help. I now have a very happy Father-In-Law, so thank you very much were are so pleased with our experience with Grey Smith Legal and would happily use their services again in the future.

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Martyn

Martyn

July 31, 2024

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Martyn

Very poor service. If they show the same level of incompetence with criminal cases as they have with a probate issue it is understandable why the prisons are full.

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Eric

Eric

July 19, 2024

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Eric

I can't praise Grey- Smith enough. They navigated me through a sale of a house and a purchase of a house. Very good communication throughout. I would highly recommend Grey-Smith to anyone looking for conveyencing.
Big thanks to Sarah & Dawn. They were both brilliant. Thank you very much ladies. Janet & Bobby

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Clayton-George

Clayton-George

July 08, 2024

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Clayton-George

Great service from start to finish, Claire Bell went above and beyond.

Will definitely use again.

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Grey-Smith Legal Limited are accredited by

accreditation
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About this branch

Description

Grey-Smith Legal, with its four offices located across the Northeast, offers an extensive spectrum of legal services catering to a diverse clientele. Our accomplished team boasts exceptional expertise, delivering straightforward legal advice and assistance for individuals and businesses alike. As the fastest growing law firm in the region, we attribute our success to fostering enduring partnerships with our valued clients, committed staff and stakeholders.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Family Law
    • Lasting power of attorney
  • Housing & Property
    • Buying at auction
    • Declarations of trusts
    • Extending your Lease
    • Investment and buy to let properties
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Purchase and Sale
    • Remortgaging
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
  • Wills, Trusts & Probate
    • Probate
    • Wills

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Investment purchases and Buy to Let
    • Purchase and Sale Of Commercial Property
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
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