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How Grey-Smith Legal Limited Compares

Value for money

This firm - 98%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Grey-Smith Legal Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Grey-Smith Legal Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 0%
About Right 100%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Grey-Smith Legal Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Grey-Smith Legal Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Grey-Smith Legal Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Grey-Smith Legal Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Grey-Smith Legal Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    223
  • Very Good

    5
  • Average

    1
  • Poor

    0
  • Awful

    1

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Karen W

Verified review

This review has been left by a verified client who used Grey-Smith Legal Limited.

Matter Type:

Residential Conveyancing

Karen W

February 18, 2025

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Collected on:

Excellent

We cannot praise Livvy Brass our Conveyancing Executive highly enough.
Using Grey-Smith Legal we have just sold one property and purchased two - Livvy handled the whole process brilliantly! Livvy's professional, organised, competent and confident approach helped us and made what could have been a very stressful time for us much less difficult. Having one person to work with, in whom we had the greatest of confidence, was the best possible experience. Thank you.

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Karen Young

Verified review

This review has been left by a verified client who used Grey-Smith Legal Limited.

Karen Young

February 14, 2025

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House sale mr and mrs Young

Dealt mainly with a lovely young lady 👩 Larissa who was always extremely helpful and offered great advice. Will be using these Solicitors again on our next house purchase.

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Joan Lowes

Verified review

This review has been left by a verified client who used Grey-Smith Legal Limited.

Matter Type:

Sales or purchases of shops, factories, warehouses, offices and licensed premises

Joan Lowes

February 07, 2025

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Sale of Property

Absolutely first class service from Tracy,
Kept us up to date at all times on progress.
Tracy has dealt with more than one sale for us and cannot recommend her enough.
Very friendly and approachable, made the whole process seemless.

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P. Hutchison

Verified review

This review has been left by a verified client who used Grey-Smith Legal Limited.

P. Hutchison

February 06, 2025

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Diligent & professional

Very happy overall with my conveyancing experience. Excellent communication & response times to queries. I wouldn't hesitate to use them again.

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Lee Rounds

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This review has been left by a verified client who used Grey-Smith Legal Limited.

Lee Rounds

January 31, 2025

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Good service. Excellent value for money

Great service all through. Highly recommend.

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Thomas clay

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This review has been left by a verified client who used Grey-Smith Legal Limited.

Thomas clay

January 26, 2025

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Top service

Great help and speedy service. Friendly staff as well made the whole process easier :) thanks guys

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Gwyn Waistell

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This review has been left by a verified client who used Grey-Smith Legal Limited.

Gwyn Waistell

January 10, 2025

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Sale of TMG Factory Skippers Lane

Tracy from Jo Gray Solicitors has dealt with two different people throughout the sale but with four owners of the property. She has been there for whatever I needs may have been

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anthony watson

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This review has been left by a verified client who used Grey-Smith Legal Limited.

anthony watson

January 07, 2025

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house purchase

total prefessional no complaintes would recomend

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Lindsay Wiencierz

Verified review

This review has been left by a verified client who used Grey-Smith Legal Limited.

Matter Type:

Residential Conveyancing

Lindsay Wiencierz

December 19, 2024

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Amazing!

Livvy was a dream to work with, she handled everything efficiently and thoroughly, and answered all of my queries as a first time buyer. I have recommended her to all of my friends and family and if I ever need a solicitor again she will be my first contact!

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Lesley White

Verified review

This review has been left by a verified client who used Grey-Smith Legal Limited.

Lesley White

December 01, 2024

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Great service

We decided to use grey-smith legal for our house sale and we couldnt of got better service . In times of frustration Ellie was always there for us, as were all the staff. Would definitley use them again without hesitation. Thank you i couldnt of got through it all without you.

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Reviews collected from

Ben

Ben

November 21, 2024

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Ben

Having worked with Joanne Bland for a number of years now I was pleased to learn she has finally moved to a company that can support her efficiency and organisation.

Cannot recommend her enough. Thank you!

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Maikel

Maikel

November 05, 2024

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Maikel

Nicest solicitors I’ve ever dealt with, with an exceptional receptionist and incredibly friendly group of staff. Understanding and always willing to go above and beyond with all their clients.

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clayton

clayton

October 28, 2024

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clayton

From beginning to end Grey Smith Legal were very professional, the solicitor assigned to us Jo Bland was excellent, no problem in communication by email, or phone, the buying and selling process was made a lot easier with her help. I now have a very happy Father-In-Law, so thank you very much were are so pleased with our experience with Grey Smith Legal and would happily use their services again in the future.

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Martyn

Martyn

July 31, 2024

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Martyn

Very poor service. If they show the same level of incompetence with criminal cases as they have with a probate issue it is understandable why the prisons are full.

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Eric

Eric

July 19, 2024

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Eric

I can't praise Grey- Smith enough. They navigated me through a sale of a house and a purchase of a house. Very good communication throughout. I would highly recommend Grey-Smith to anyone looking for conveyencing.
Big thanks to Sarah & Dawn. They were both brilliant. Thank you very much ladies. Janet & Bobby

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Grey-Smith Legal Limited are accredited by

accreditation
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About this branch

Description

Grey-Smith Legal, with its four offices located across the Northeast, offers an extensive spectrum of legal services catering to a diverse clientele. Our accomplished team boasts exceptional expertise, delivering straightforward legal advice and assistance for individuals and businesses alike. As the fastest growing law firm in the region, we attribute our success to fostering enduring partnerships with our valued clients, committed staff and stakeholders.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Family Law
    • Lasting power of attorney
  • Housing & Property
    • Buying at auction
    • Declarations of trusts
    • Extending your Lease
    • Investment and buy to let properties
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Purchase and Sale
    • Remortgaging
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
  • Wills, Trusts & Probate
    • Probate
    • Wills

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Investment purchases and Buy to Let
    • Purchase and Sale Of Commercial Property
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
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