Request a callback

Book an appointment

How Grey-Smith Legal Limited Compares

Value for money

This firm - 98%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Grey-Smith Legal Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Grey-Smith Legal Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 0%
About Right 100%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Would recommend to
friends and family

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Grey-Smith Legal Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Grey-Smith Legal Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Satisfied with
outcome of matter

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Grey-Smith Legal Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Grey-Smith Legal Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that Grey-Smith Legal Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    198
  • Very Good

    5
  • Average

    1
  • Poor

    0
  • Awful

    1

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Craig Corsie

Verified review

This review has been left by a verified client who used Grey-Smith Legal Limited.

Matter Type:

New home purchases and sales

Craig Corsie

November 09, 2024

Report to admin

Collected on:

Fantastic service

I instructed Grey-Smith Legal to purchase a property and I could not recommend them more! Ellie and the team made everything about the whole process very clear and acted promptly to ensure the purchase completed as smoothly as possible.

Was this review helpful?

Anonymous

Verified review

This review has been left by a verified client who used Grey-Smith Legal Limited.

Matter Type:

Transfer of title

Anonymous

November 06, 2024

Report to admin

Collected on:

5+ Stars

Easy and straight forward process due to the amazing staff at greysmith legal. Great communication and no concerns throughout the process. Everyone involved was kept aware of each stage. Would highly recommend

Was this review helpful?

Jim

Verified review

This review has been left by a verified client who used Grey-Smith Legal Limited.

Jim

October 21, 2024

Report to admin

Collected on:

Fantastic solicitors

Solicitors were suggested by estate agents, couldn't have asked for a better solicitor.
Livvy Brass, was helpful, supportive and kept in contact the while time.
Nothing was too much trouble, always willing to help and contact other solicitors for updates and anything else.
I can't speak highly enough of their professionalism, dedication, and making the process smooth and hassle free
Their prices are also very competitive and are justly appropriate for the service you are provided with.

Was this review helpful?

Lewis wigham

Verified review

This review has been left by a verified client who used Grey-Smith Legal Limited.

Lewis wigham

October 21, 2024

Report to admin

Collected on:

Great service

Livvy was exceptional through both our sale and purchase. She was very helpful when we had any questions and kept us updated throughout.

Was this review helpful?

Deborah Douglas

Verified review

This review has been left by a verified client who used Grey-Smith Legal Limited.

Deborah Douglas

October 11, 2024

Report to admin

Collected on:

Sale and Purchase

The channels of communication were always clear and in a timely manner. This is the second time I have instructed Grey Smith Legal and would highly recommend.

Was this review helpful?

Gary

Verified review

This review has been left by a verified client who used Grey-Smith Legal Limited.

Gary

September 15, 2024

Report to admin

Collected on:

House Move

We instructed Ellie and Larissa from Grey Smith Legal at Spennymoor on what should have been a very easy and quick house move.

The service, advice and professionalism we received from GSL was amazing and the sheer hard work of our legal team is probably the reason we are sat in our new house today.

Our buyers instructed an idiot of a solicitor who delayed and caused unreasonable issues at every turn.He withheld information from our buyer and would not answer emails to either our buyer or our legal team. For example our legal team applied and got back our searchers in 4 weeks while it took our buyers solicitor 12 weeks to get searchers back for the house we were selling.

Ellie and the team were truthful, quick to act and respond to our telephone calls, emails and questions. They were kind and caring in a very stressful situation.

It really goes to show it makes a huge difference who you instruct to buy and sell your house! If everyone had instructed solicitors with the same work ethos.and professionalism as the team at GSL we could have all moved weeks earlier.

I would not hesitate to recommend Ellie, Larissa and the team at GSL or instruct them again (although I don’t think we will be moving again any time soon)

Was this review helpful?

Sharon Robson

Verified review

This review has been left by a verified client who used Grey-Smith Legal Limited.

Matter Type:

Residential Conveyancing

Sharon Robson

August 28, 2024

Report to admin

Collected on:

House purchase and sale

Overall good experience
I feel the app is not effective as it is dependant on someone updating it which did not happen until I made contact to advise of the same

Was this review helpful?

Amy

Verified review

This review has been left by a verified client who used Grey-Smith Legal Limited.

Matter Type:

New home purchases and sales

Amy

August 17, 2024

Report to admin

Collected on:

Excellent

Excellent experience using Grey-Smith Legal to buy my first home. Every question was answered in detail to help guide me through the process. Responses to my enquiries were very quick and problems were solved efficiently throughout. I would definitely recommend.

Was this review helpful?

Robert Hislop

Verified review

This review has been left by a verified client who used Grey-Smith Legal Limited.

Robert Hislop

August 04, 2024

Report to admin

Collected on:

Flat purchase

Was kept up to date throughout, quick replies to emails.

Was this review helpful?

Matty Stockdale

Verified review

This review has been left by a verified client who used Grey-Smith Legal Limited.

Matty Stockdale

July 31, 2024

Report to admin

Collected on:

Best off the best

Made me content with my decisions and they are professionally organised

Was this review helpful?

Reviews collected from

Maikel

Maikel

November 05, 2024

Report to admin

Collected on:

Maikel

Nicest solicitors I’ve ever dealt with, with an exceptional receptionist and incredibly friendly group of staff. Understanding and always willing to go above and beyond with all their clients.

Was this review helpful?

clayton

clayton

October 28, 2024

Report to admin

Collected on:

clayton

From beginning to end Grey Smith Legal were very professional, the solicitor assigned to us Jo Bland was excellent, no problem in communication by email, or phone, the buying and selling process was made a lot easier with her help. I now have a very happy Father-In-Law, so thank you very much were are so pleased with our experience with Grey Smith Legal and would happily use their services again in the future.

Was this review helpful?

Martyn

Martyn

July 31, 2024

Report to admin

Collected on:

Martyn

Very poor service. If they show the same level of incompetence with criminal cases as they have with a probate issue it is understandable why the prisons are full.

Was this review helpful?

Eric

Eric

July 19, 2024

Report to admin

Collected on:

Eric

I can't praise Grey- Smith enough. They navigated me through a sale of a house and a purchase of a house. Very good communication throughout. I would highly recommend Grey-Smith to anyone looking for conveyencing.
Big thanks to Sarah & Dawn. They were both brilliant. Thank you very much ladies. Janet & Bobby

Was this review helpful?

Clayton-George

Clayton-George

July 08, 2024

Report to admin

Collected on:

Clayton-George

Great service from start to finish, Claire Bell went above and beyond.

Will definitely use again.

Was this review helpful?

Grey-Smith Legal Limited are accredited by

accreditation
accreditation

About this branch

Description

Grey-Smith Legal, with its four offices located across the Northeast, offers an extensive spectrum of legal services catering to a diverse clientele. Our accomplished team boasts exceptional expertise, delivering straightforward legal advice and assistance for individuals and businesses alike. As the fastest growing law firm in the region, we attribute our success to fostering enduring partnerships with our valued clients, committed staff and stakeholders.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Family Law
    • Lasting power of attorney
  • Housing & Property
    • Buying at auction
    • Declarations of trusts
    • Extending your Lease
    • Investment and buy to let properties
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Purchase and Sale
    • Remortgaging
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
  • Wills, Trusts & Probate
    • Probate
    • Wills

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Investment purchases and Buy to Let
    • Purchase and Sale Of Commercial Property
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
Book an appointment