WB Pennine Solicitors

We naively assumed that effectively selling a house to ourselves - from an estate we were executors for to ourselves - would be easy. We proposed dates which seemed very relaxed and they were ignored with little information. Had we been buying the house to move into and out of our current house at the same time we would have been very angry. And all communication other than on completion day by formal email.

I used WB Pennine (previously Wosskow Brown) for my conveyancing after a recommendation and many good reviews online. Initial contact was prompt but it went downhill from then on.

Moving property is a stressful thing to do and this wasn’t helped in any way by WB Pennine. Communication was extremely lacking throughout, we were not kept informed of the different stages as we moved through the process. There was no online portal which I’d have expected. We were not sent paperwork when we should have been. We would phone and be unable to speak directly with our solicitor, requesting callbacks which often didn’t materialise. There were several points where I had no idea what was happening with our case.

This caused real uncertainty, the process was lengthy and this and a lack of communication with me, estate agents etc caused problems. We were worried that the chain was going to fall through as with the lengthy delay (not solely but at many times caused by WB Pennine), luckily this didn’t happen.

I expected a much better service than we received. Georgia was clearly competent and knowledgeable, the conveyancing itself was good when action was being taken. I do feel like more prompt action could have been taken though to keep things moving, it took prompts to ensure things were chased up. The branch may be understaffed and that could be part of the issue.

I would not recommend WB Pennine for conveyancing work.

Very Professional. Well priced, efficient and approachable.

Everything was done on time was well informed throughout the sale

Everyone at WB Pennine were polite and very helpful throughout

Words can’t say
Never even met the solicitor to go through important details and way too much emailing.
No personnel touch at all.
Compliance was a absolute farce treated like criminals.

Did what they advised in agreed timescale. Great personal service by Lyndsay Clark. She was approachable and easy to access. Thank you WB Pennine.

Absolutely brilliant from start to finish, dealt with queries quickly and kept us updated throughout the process. Tyra and Bev both very efficient.

Following a shock email from my solicitor nearing the end of our house sale, a company our family have used for decades, had gone into receivership and we were now being handled by a new law company we had never heard of it was such a worrying time but I can only give praise to Shehbaz Bhatti at WB Pennine Solicitors for being so professional and dealing with problems so very fast and getting an exchange and completion on time. Thank you Shehbaz