I used WB Pennine (previously Wosskow Brown) for my conveyancing after a recommendation and many good reviews online. Initial contact was prompt but it went downhill from then on.

Moving property is a stressful thing to do and this wasn’t helped in any way by WB Pennine. Communication was extremely lacking throughout, we were not kept informed of the different stages as we moved through the process. There was no online portal which I’d have expected. We were not sent paperwork when we should have been. We would phone and be unable to speak directly with our solicitor, requesting callbacks which often didn’t materialise. There were several points where I had no idea what was happening with our case.

This caused real uncertainty, the process was lengthy and this and a lack of communication with me, estate agents etc caused problems. We were worried that the chain was going to fall through as with the lengthy delay (not solely but at many times caused by WB Pennine), luckily this didn’t happen.

I expected a much better service than we received. Georgia was clearly competent and knowledgeable, the conveyancing itself was good when action was being taken. I do feel like more prompt action could have been taken though to keep things moving, it took prompts to ensure things were chased up. The branch may be understaffed and that could be part of the issue.

I would not recommend WB Pennine for conveyancing work.

Words can’t say
Never even met the solicitor to go through important details and way too much emailing.
No personnel touch at all.
Compliance was a absolute farce treated like criminals.

Highly recommend Wosskow Brown - Georgia dealt with our purchase and she was great.

Wosskow Brown were professional, helpful and friendly and helped us through a drawn-out, difficult house purchase. The vendor's solicitors were less than ideal, which caused delays - Wosskow Brown were fantastic by comparison, always answered the phone and emails really quickly and kept in touch throughout the process. Thank you to Georgia, Gemma and Grace (all the G's!) for all your help - we are so pleased we finally managed to complete! :)

I used Wosskow Brown Hillsborough to buy my first home. Completion went through smoothly and we met all of the deadlines set by the chain. Georgia and the team were friendly and helpful with all of my questions which made the process as stress free as possible. I would definitely recommend this team again, thank you 👍

Great service by Georgia and Grace who dealt with our sale and purchase. Very competitively priced compared with others offering the same service. They were always quick to respond to queries and we were able to pop in and actually speak to the people handling our case, not passed to a call centre elsewhere! I would recommend them.