Ssb Group Limited

Happy with everything provided, could not fault them.

Couldn't thank them enough for everything they did for me. Would 100% recommend

I was apprehensive at first as I have not needed a solicitor before so I was not sure what to expect, however they made me feel very comfortable and helped me with everything I needed and answered all questions I had they answered in a very timely and professional manner.

Very helpful with my claim and everything that came with it, would use these again and recommend to anyone!

great tam very professional and polite, woould definitely recommend to family and friends

Excellent customer service, kept me updated every step of the way and a very polite and professional team.

I was with zest legal through the insurance company. I was injured in a motorcycle accident. An old lady on a straight road going 50 to 60 miles smashed into me from behind while I was sitting in traffic and letting a driver out of the side street about a min and 40 seconds after I stopped. My both arms where holding the handle bars one hand holding the clutch the other was on the rev. when the old lady smashed into me I flew back and landed on to her car then she pressed the breaks and I hit the floor. The damage was two shoulder, right elbow, spine C8 lower, back, neck, and knee. When I went to hospital they were only interested in my right shoulder and nothing else. I was on morphine at the hospital the ambulance couldn’t find a vain. When I arrive at the hospital they gave me morphine and put my right shoulder in sent me home with Codeine 30/500mg 2 x 4 times a day and naproxen 500mg take 1 x 3 times a day. Because I was on morphine I didn’t realise anything was wrong the next morning when the morphine run out my system I felt so much pain especially around the elbow area so I asked my wife to have a look, when she looked she saw a hole so we rushed back to the hospital and all day done was bandaged it. The accident happened on 19 November 2015 and now we are in 2018. It took a while before they done an operation on my right shoulder by then my elbow swollen as I sent the solicitors the pictures. When I said to the doctor what’s this in front of my wife about my elbow he said that could happen by putting your hand on your face while your elbows on the table. I my wife look at each other as to say what the you are talking about. The doctor was Asian I knew at that point I wasn’t safe with this cowboy doctor so I went home and made a complaint to the hospital about him. My stomach up so I went to the hospital and they said my stomach lining damage and I should be on omeprazole 20mg with these tablets. Alarm bells started to ring so I had a go at zest legal and I told them I’m a dangerous person if I snap they will be big trouble. My wife couldn’t take it no more and had a breakdown and left me. I’ve been with her for 26 years. They done an operation on my right arm and put anchors in side. 2 year later they done a key hole surgery on my left arm and said I’m putting it down to arthritis. I knew this wasn’t right so I did the unusual and changed my solicitor I went on the website called national accident helpline, they found me a solicitor and it was recommended by them on the 25 may 2018 at 15:21 hours. I called SSB Law when I spoke to them they said we will get you a good solicitor and they handed me to a guy called Craig Gravil. After two months I heard nothing then I rang my old solicitor who was help full and they said oh the papers they had it for 6 weeks now they should have started the procedures, at this point my bloods boiling. Then I received an email from Craig Gravil saying this. Dear Mr Murad Re: Your Personal Injury Claim Your file has now been allocated to me to deal with. My name is Craig Gravil and I am a Solicitor. My hourly charging rate is £201.00. Please note that I am obliged to inform you about any changes to the charging rate, but all costs will be recovered under the terms of the Conditional Fee Agreement. I will be conducting a full review of your file and will contact you in due course to give you a full update regarding your claim. If you have any queries regarding your claim in the meantime then please contact me on 0114 241 3975 or email me at craig.gravil@ssblaw.co.uk. Please update any contact details you have stored in your mobile phone to my direct details so that you get through to me with any queries. Yours sincerely, Craig Gravil I acknowledge receipt of your email and your termination of our instructions. No further work will be carried out on your file. The hard copy file will now be returned to your previous solicitors. You need to be aware that the limitation date (the date upon which court proceedings must be filed/issued to prevent it from being statute barred/out of time) is the 19.11.18. Yours faithfully Craig Gravil