For such a tough time and difficult circumstance, I was made to feel at ease, heard, valued and understood. Throughout the process, I was constantly updated either by email or by phone, always with great information, advice and help. This was my first time needing such a service, and was very naïve and uneducated about what could be done for me, and how it would all work. Communication and the frequency of it, was really valued throughout this process. Although a lot was done 'behind the scenes', as it were, by Mooneerams and Ffion; I was always made aware of the steps being taken and any future plans/advances to be made. FFion in particular was a pleasure to deal with, very professional, also very relatable, informative, approachable, clear in her explanations and ultimately both understanding and patient.
I hope to not need their services again in my life time, but should I require it, or anyone I know require it, I would not hesitate to use them - therefore would 100% recommend Mooneerams, as well as Ffion.