03442510075
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Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Admiral Law Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Admiral Law Limited. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Admiral Law Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Admiral Law Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Admiral Law Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Admiral Law Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Admiral Law Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
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Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
You may want to discover a firm with an established and proven reputation on ReviewSolicitors
Client Reviews
Matthew
Collected on:
Had an accident in March 2021 - I was the non fault driver. Admiral Law have taken me round the houses and simply don’t respond. Useless system and company.
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anna
Collected on:
Over three years ago I had a cycling accident caused by an open and unprotected manhole
The Council's Maintenance team admitted a responsibility for causing a personal injury by leaving the manhole open and unprotected over which I somersaulted falling off my bike. My house insurance is with Admiral Insurance so it was sensible to use the Admiral Law services as offered under the terms of my insurance.
I could not have chosen a worse advocate. I have only had contact with the document handler via an online portal. The simple forms produced had repeated mistakes, there was no communication for months, there were randomly arranged visits to so called specialists, the response to my questions was either none or delayed after multiple remainders. The wrong documents were sent to me for signing, and they are still showing as not completed/signed on my account. This has dragged on up to the moment when the case could be Statue barred by the Court. So now the Court proceedings have been issued and apparently the other side is not responding.
To sum up : if the due diligence was applied to my case it could have been sorted out at a very little cost to all parties in less than a year. I am a pensioner, there is a possibility that I will not be around to see this case finished.
Please avoid this unreliable institution at all costs.
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M&M
Collected on:
It's been nearly 3 years since we started out none fault claim. After 2 cars crashed into our stationary vehicle. They don't even bother to read our messages, we never get a reply. I'm self employed and have to employ more people to carry out my duties, I have to live in constant pain. I pay a high premium for this kind of unprofessional service. I will be surprised if this company does not go bankrupt before our claim is settled.
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k
Collected on:
It 3 years since my accident and they do nothing, you have to chase them to get them to do there job.
Mine was a simply injury claim where I was stationary and rammed from behind and the other party admitted fault, do not use this company if you can, truly shocking, they will fold by the time I ever receive compensation.
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Beth
Collected on:
Between the months of delays they have a habit of giving incorrect advice. Got Steven morris telling me my time off work was supported by medical evidence and then I’m told by someone else it’s not. Told interim payments aren’t a thing, then told I am. Seriously, go somewhere else.
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Rachel
Collected on:
If I could give this company zero stars it would be zero x10. Absolutely joke of a company. All the positive reviews on here for admiral law must be fake because I have never ever received such shocking service. I’ve contacted the financial ombudsman twice about admiral and both times my claim seemed to move on abit but then comes to a holt again. Accident was June 2022 it is now August 2024 and still no near getting resolved. I’ve had to fill in forms and forms repeating myself several times to different “case workers” messages go months without being looked at despite their agreement stating they aim to respond within 5 working days. Absolute lies. I’d be embarrased to say I worked for admiral and as soon as my insurance ends I’ll be looking elsewhere. I’ll be contacting the ombudsman again tomorrow. I feel this is the companies aim to take ages with these claims so the claimant potentially gives up and then it’s all forgotten about. As simple as my claim is you think admiral would want their payment to….
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Bruce
Collected on:
It's been almost 2 and a half years since my non fault accident and still no phycological help, despite complaining and having a doctor's and phycologists interview over the phone last year I have received no help and am struggling to cope, I had a phone call from someone called Taylor saying that they would arrange for me to have counselling over 3 weeks ago and still, nothing, not worth the money, I so wish I had chosen another solicitor, they have an online chat system which they rearly check and take ages to reply to you
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aisha
Collected on:
Avoid using this company! I had an accident 2 years ago and my claim has not been settled. The service I have recieved is atrocious. Communication is slow and unresponsive.I haven't heard from them since April despite messaging them several times on the online portal.
This whole process has been unnecessarily dragged out.
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Katy
Collected on:
Worst solicitors ever! They have been dealing with a totally simple case from 2 years. They do not respond to messages for weeks, lost documents… each time only a small progress is made after a complaint. Horrible company!!!
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Matter Type:
Car Accident
Alexandra
Collected on:
The good reviews on trust pilot are fake and I wish I knew that. I had an accident over two years ago which hasn't been settled. My claims still ongoing it hasn't been settled still so I have been left out of pocket paying for my own treatments/ car. And I’ve just been given another two new case handler who rarely even reply to emails. I don't think my claim will ever be settled.
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