Admiral Law Limited

03442510075

Also known as :

Eui Law
Diamond Law
Elephant Law
Admiral Law
Bde Law

Address
Ty Admiral
David Street
Cardiff
South Glamorgan
CF10 2EH
03442510075
www.admirallaw.co.uk

1.1/5

72 Client Reviews Leave a review

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How Admiral Law Limited Compares

Value for money

:- (

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Admiral Law Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Admiral Law Limited. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 8%

Overpriced 76%

About Right 15%

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Admiral Law Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Admiral Law Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 3%

No 97%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Admiral Law Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Consumer

4th / 12

667th / 4551

Company & Commercial

6th / 12

1010th / 4336

Housing & Property

9th / 12

1648th / 4227

Family Law

6th / 9

1383rd / 3835

Regulations

6th / 12

493rd / 2538

Personal Injury

5th / 10

586th / 2356

Crime/ Criminal Defence

3rd / 8

581st / 2099

Professional Negligence

5th / 9

406th / 1188

Dispute Resolution

5th / 8

452nd / 1035

Clinical Negligence

5th / 8

397th / 939

Welfare & Benefits

3rd / 5

260th / 817

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

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Review Sources

Client Reviews

1.1/5

Reviews summary

Excellent

2
Very Good

0
Average

0
Poor

0
Awful

70

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

samantha

March 20, 2025

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Disgusting

I have had an ongoing claim with Admiral for 2.5 years. I've just had spinal surgery.

I've never known such poor or uncaring service and I used to work in the big call centres that handle these claims many years ago. Its the polar opposite of Admiral insurance customer service and they are doing the insurance company a dis-service.

I'm almost three years now and nothing at all moved on since May last year when I told them their "expert" was wrong and I had 3 slipped discs and not just whiplash after finally getting an MRI on NHS then paying privately to see a neurosurgeon as I was about to lose my job if I didn't get a diagnosis.
Still waiting on an updated report from their new neurosurgeon expert who I finally got a appointment with in Jan. Apparently there's nothing they can do until the new report arrives. Which took them 6 months to get an appointment for!
I'm now off sick following surgery for 6 weeks with no pay ... do they care? .. no.

They gave £250 compensation for poor service and delays last year and assured me things would change. Yeah right.

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Mel

March 14, 2025

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AVOID AT ALL COSTS

If I could give zero stars, I would. Admiral Law has been an absolute nightmare to deal with from start to finish. My claim has dragged on for nearly three years due to their incompetence, delays, and lack of communication. I have had to chase them constantly; otherwise, I wouldn't hear from them for weeks.

They failed to gather crucial evidence in a timely manner, ignored obvious steps that should have been taken (such as contacting my mechanic sooner), and repeatedly asked me for information they should have obtained themselves. Their so-called "updates" were vague and unhelpful, and I was continuously finding new issues to complain about.

When I finally took my complaint to the Legal Ombudsman, it became clear that Admiral Law had done everything they could to avoid accountability. In fact, they even attempted to bribe me into not escalating my complaint. If you’re in a similar situation, do not wait for them to do their job properly. Take your complaint to the Ombudsman straight away!

This firm does not have their clients’ best interests at heart. If you are unfortunate enough to have them handling your case, act quickly, push for answers, and escalate your complaint before they cause you further frustration. I wouldn’t recommend them to my worst enemy.

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Cherry

March 03, 2025

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Disappointing, they said they'd fix everything and have had nothing

I recently got through to the complaint team as the service has been very bad - nobody ever available, never spoken to case handler, having to chase very often to get anything done. I was given an "action plan" which seemed very legitimate and was happy - however the plan never came to fruition. I've had to chase again and again, my case handler is constantly "out of office" and there is never anyone from "my team" available. I have now been told that one of my medical reports was wrong, and that I have to give further evidence - evidence that I have already previously given. There was a correction that was supposed to be asked for last week... calling up today, that has not been actioned. I can't get through to the complaints team anymore, my emails are ignored - apparently I can't be transferred to them, management or my team. I have to chase regularly for updates otherwise nobody does anything. The staff are very polite when you speak to them, but they don't actually help unless you call them to chase them - it feels unfair that I'm the one doing all the chasing, and putting a lot of time into making this work when they often ignore me.

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Cherry

January 24, 2025

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Ignored and lied to

I’ve been led on for almost a year. PTSD is getting worse daily as they refuse to settle, despite being told weekly that they’ll do it within the week. My partners report got written wrong and now we’re both being ignored. At one point my phone number wouldn’t go through and I’d get left on hold or hung up on when I gave my case reference. They don’t care.

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Bethany

January 18, 2025

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Awful!

Over 3 years for and still no further forward! Extremely frustrating for something that isn't your fault.
Don't reply to messages no matter how many you send them, impossible to get hold of and I've had around 10 case handlers. Still no sign of the case being finalised, if I knew the companies service was this poor I would never have agreed to use them however you are given the original spiel of how straight forward it is, which is a lie!

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Linda

January 07, 2025

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4 1/2 years later

Coming up to 5 years and no further forward with my claim for a road accident where I was hit head on .
Don’t reply to messages had 10 different case handlers .
They certainly don’t seem to be fighting for there clients .
Now reported to ombudsman as this certainly can’t carry on .

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Antonia

December 29, 2024

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Awful company

EXTREMELY poor communication- expect 2-3 months for any sort of reply from them (and even then, the replies are not helpful!). My case has been open for nearly 3 years and we’ve had absolutely zero progress or updates from these guys.

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Victoria

November 26, 2024

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Scam

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Lawyer named in this review:
Mark Gabriel

Mark Gabriel

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Matthew

November 08, 2024

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Awful experience - case still not resolved after 3 years

Had an accident in March 2021 - I was the non fault driver. Admiral Law have taken me round the houses and simply don’t respond. Useless system and company.

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anna

October 15, 2024

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Three years of prevarications and still waiting

Over three years ago I had a cycling accident caused by an open and unprotected manhole
The Council's Maintenance team admitted a responsibility for causing a personal injury by leaving the manhole open and unprotected over which I somersaulted falling off my bike. My house insurance is with Admiral Insurance so it was sensible to use the Admiral Law services as offered under the terms of my insurance.
I could not have chosen a worse advocate. I have only had contact with the document handler via an online portal. The simple forms produced had repeated mistakes, there was no communication for months, there were randomly arranged visits to so called specialists, the response to my questions was either none or delayed after multiple remainders. The wrong documents were sent to me for signing, and they are still showing as not completed/signed on my account. This has dragged on up to the moment when the case could be Statue barred by the Court. So now the Court proceedings have been issued and apparently the other side is not responding.
To sum up : if the due diligence was applied to my case it could have been sorted out at a very little cost to all parties in less than a year. I am a pensioner, there is a possibility that I will not be around to see this case finished.
Please avoid this unreliable institution at all costs.

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About this branch

Regulated by

Legal services

Personal areas of law

Clinical Negligence
- Accident and Emergency Claims
- Amputation Negligence Claims
- Anaesthetic Awareness Claims
- Birth Defect and Wrongful Birth Claims
- Birth Injury Claims
- Birth Injury To Mother Claims
- Blood Transfusion Claims
- Bowel Cancer Misdiagnosis Claims
- Breast Cancer Misdiagnosis Claims
- Breast Surgery Compensation Claims
- C. Difficile Claims
- Cancer Misdiagnosis Claims
- Cauda Equina Syndrome Claims
- Cerebral Palsy Claims
- Cervical Cancer Misdiagnosis Claims
- Clinical Negligence
- Cochlear Implant Claims
- Cosmetic Dentistry Claims
- Cosmetic Surgery Claims
- Defective Medical Device Claims
- Dental Negligence
- Dental Negligence Claims
- Dermal Filler Compensation Claims
- Diabetes Claims
- Erb’s Palsy Compensation Claims
- Eye Surgery Claims
- Failed Sterilisation Claims
- Fatal Medical Negligence Claims and Inquests
- Faulty Defibrillator Claims
- Fertility Negligence Claims
- GP Negligence Claims
- Group B Streptococcus Claims
- Hospital Negligence Claims
- Knee Replacement Claims
- Laser Eye Surgery Claims
- Laser Treatment Claims
- Lung Cancer Misdiagnosis Claims
- MRSA Claims
- Medical Misdiagnosis Claims
- Medical Negligence
- Meningitis Misdiagnosis Claims
- Metal-On-Metal Hip Replacement Claims
- Misdiagnosed Miscarriage Claims
- Nerve Damage Claims
- Nerve Injury Claims
- Ophthalmic Negligence Claims
- Oral Cancer Claims
- Orthopaedic Negligence Claims
- Ovarian Cancer Misdiagnosis Claims
- Pancreatic Cancer Misdiagnosis Claims
- Periodontal Disease Claims
- Pregnancy and Gynaecology Injury Claims
- Pressure Sore Claims
- Prostate Cancer Misdiagnosis Claims
- Restorative Dentistry Claims
- Sepsis Negligence Claims
- Skin Cancer Misdiagnosis Claims
- Sorin Stockert 3T Heater-Cooler Claims
- Spinal Surgery Claims
- Stillbirth Compensation Claims
- Stroke Misdiagnosis Claims
- Surgery Compensation Claims
- Surgical and Transvaginal Mesh Claims
- Testicular Cancer Misdiagnosis Claims
Consumer
- Consumer Disputes
- Consumer Rights
- Dispute resolution - civil mediation
- Litigation - Breach of contract
- Litigation - Insurance disputes
- Litigation - M&A and warranty disputes
- Litigation - Product liability claims
- Litigation - Property litigation claims
- Litigation - Trust and pension issues
- Litigation Law
- Travel rights
Crime/ Criminal Defence
- Assault
- Business Crime
- Criminal Damage
- Criminal defence - All
- Drugs offences
- Murder and Manslaughter
- Professional Conduct
- Regulatory Defence
- Theft
Family Law
- Adoption, Surrogacy, Care and Special Guardianship
- Asset protection and tax mitigation
- Child Arrangements Following Divorce
- Child Law
- Child Relocation After Divorce
- Child contact
- Children
- Children Act proceedings
- Civil Partnership Dissolution
- Civil partnerships
- Cohabitation agreements and disputes
- Cohabitation and Unmarried Relationships
- Collaborative Law
- Divorce After A Brain Or Other Serious Injury
- Domestic Abuse
- Family Mediation
- Family law
- Financial Matters
- Grandparents' Rights
- Inheritance Act claims
- Injunctions
- Matrimonial finance
- Out Of Court Divorce
- Parental responsibility, paternity disputes, surrogacy
- Pension and property advice
- Pre and Post Nuptial Agreements
- Separation Agreement
- Social Services
- Unmarried Couples' Rights
Housing & Property
- Anti-social Behaviour
- Boundary Disputes
- Buying at auction
- Declarations of trusts
- Deeds of Gifts
- Deeds of easements, variation, deeds of rectifications
- Dilapidation Claims
- Evicting Squatters and Trespassers
- Exclusivity and lock-out agreements
- Extending your Lease
- Freehold Enfranchisement
- Housing Associations
- Housing Management
- Housing disputes
- Injunctions
- Investment and buy to let properties
- Landlord and Tenant
- Lease Extensions
- Leasehold properties
- Matrimonial transfers
- New home purchases and sales
- Option agreements and conditional contracts
- Possession and repossession proceedings
- Property Disputes
- Purchase and Sale
- Remortgaging
- Renting and Tenancy Agreements
- Repossessions
- Residential Conveyancing
- Restrictive Covenants, Easements and Wayleaves
- Right of First Refusal
- Right of Way and Rights to Light
- Right to Manage
- Service Charge Disputes
- Service Charge Recovery
- Tenancy Breaches, Injunctions and Forfeiture Claims
- Tenant Eviction
- Transfer of title
- Transfers of equity
- Transfers of parts of land
- Unpaid Rent, Service or Ground Charges
Personal Injury
- Against The Council
- Benefits Available To Asbestos Victims
- Diffuse Mesothelioma Payment Scheme
- Gym Injury Compensation
- Personal Injury Law
- Welfare Issues After Serious Injury
Professional Negligence
- Barristers
- Financial advisors
- IT professionals
- Insurance brokers
- Professional trustees
- Valuers
Welfare & Benefits
- Mental Health

Business areas of law

Company & Commercial
- Agency agreements
- Alternative Dispute Resolution (ADR)
- Asset Tracing
- Business structures and joint ventures
- Commercial Law
- Commercial Litigation Matters
- Competition law
- Contractual Disputes
- Corporate Law
- Corporate finance
- Data Protection
- Franchising
- Insurance
- Management buyouts
- Merchandising and sponsorship
- Mis-sold Interest Rate Swap Agreements
- Partnership and LLP law
- Sales and Purchases
- Setting up a business
- Share option schemes
- Shareholder Agreements
- Shareholder and Partnership Disputes
- Statutory Demands
- Summary Judgment
- Unfair Loan Charges
Dispute Resolution
- Mediation
Regulations
- Health and Safety

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Admiral Law Limited

How Admiral Law Limited Compares

Value for money

Would recommend tofriends and family

Satisfied withoutcome of matter

Rankings by area of expertise

Admiral Law Limited has Not Been Verified by ReviewSolicitors

Top Rated Law Firms - Highly Recommended and Recently Used By Clients Like You

JCP Solicitors

4.8/5

Simpson Solicitors

4.7/5

Darwin Gray LLP

5.0/5

Review Sources

Reviews summary

Excellent

Very Good

Average

Poor

Awful

Overall experience

Disgusting

AVOID AT ALL COSTS

Disappointing, they said they'd fix everything and have had nothing

Ignored and lied to

Awful!

4 1/2 years later

Awful company

Scam

Awful experience - case still not resolved after 3 years

Three years of prevarications and still waiting

About this branch

Regulated by

Legal services

Personal areas of law

Business areas of law

Would recommend to
friends and family

Satisfied with
outcome of matter