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Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Thorne Segar Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Thorne Segar Limited. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Thorne Segar Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Thorne Segar Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Thorne Segar Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Thorne Segar Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Thorne Segar Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
You may want to discover a firm with an established and proven reputation on ReviewSolicitors
Client Reviews
Anthony
Collected on:
I have been a client for 23 years. My experiences are that my family and I have been very satisfied with the legal work done. I like to be able to deal with the firm as I live in the locality and prefer to deal direct without the need to travel.
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Thomas
Collected on:
We wanted new wills to reflect our current situation and also power of attorney. Mr Milton-Jenkins went through the process in great detail. They prepared our documents within their timescale and we have signed the paperwork. We are very happy with the outcome.
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Chris
Collected on:
Thorne Segar arranged Lasting Powers of Attorney for my wife and me. Their initial quoted price was very reasonable, with all predicted expenses thoroughly explained up front and their final bill was exactly as we expected, with no surprises. We were kept informed throughout the process and every step was thoroughly explained and backed by sound advice.
I would thoroughly recommend Thorne Segar for this type of work.
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ian
Collected on:
we had mirror wills made by thorne segar, Iestyn was very professional and we had a meeting with Iestyn via Microsoft teams and found this very helpful as we could not get to there office, overall a very friendly and efficient service, we would recommend thorne sager.
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Matter Type:
Agricultural land for sale or development
Sandy
Collected on:
We researched a local solicitor to handle to legal paperwork . This company namely Liam was professional and always did what he said he would . Although not the cheapest quote we received we are delighted with service received and would not hesitate to use them again.
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Matter Type:
Wills
Anonymous
Collected on:
My wife and I have recently made our will
with Thorne Segar. Iestyn and Tina dealt with it. Iestyn went through all the details and nothing was too much trouble. Tina went through all the paperwork and was extremely efficient. Iestyn told us to ring him if we were unsure about anything before we came in to sign. As soon as we went in everyone in reception were helpful made us coffee and tea and biscuits and made us feel welcome. We would recommend Thorne Segar.
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Matter Type:
Residential Conveyancing
Michael
Collected on:
We had a very good experience of Thorne Segar helping us with sale of 2 difficult properties, including one tied to Affordable Housing by a National Park. The firm was good in terms of communication, efficiency, sensible advice, and helping navigate our way through complex issues - and at the straightforward terms initially offered.
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carol
Collected on:
Recently appointed Thorne Segar to re-do our wills and provide advice. I was looking for a small firm with personal service, and one that as a customer I could relate to and one that would feel accessible. I found it. The two partners, Iestyn and Rebecca are amazing and the other colleagues that I interacted with are friendly and relaxed. I thought the cost of the service was extremely reasonable and the turn-around time quick. There are lots of large, glossy firms out there who will charge a lot of money to have their administrators do most of the work - use Thorne Segar instead! They do great coffee as well!
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Matter Type:
Purchase and Sale
Steven
Collected on:
I appointed Thorne Segar in Minehead on the 3rd March 2018 to handle the simple sale of a holiday lodge I owned. No chain involved, 1 seller, 1 buyer. They told me it would take 8-10 weeks, but then added to this there was a further unexpected delay of 5 weeks (Not their fault). In total however, it took them 38 weeks to complete! The whole process was a somewhat tortuous affair littered with deceit, incompetence, and tardiness on the part of the individuals involved. The communication from them was lamentable, and despite platitudes to the contrary they showed little concern or urgency in completing the sale. The service picked up towards the end of the process, after my repeated complaints, but even at the end they couldn’t send cheques to the right people! If you had presented my experiences of this company as a sketch for a farce, it would have been rejected as too unbelievable.
I own a number of properties, and I have been selling and buying houses for the last 20 years. This is by far the worst solicitor’s firm I have ever dealt with, and on the basis of my experience I would recommend you avoid them at all costs.
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Matter Type:
Family law
Stephen
Collected on:
They mismanaged a Trust causing a loss of over £18,000. Ongoing complaint with them, but initial communication shows this is unlikely to be resolved and the sum will need to be recovered through other means.
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