Kyle
Collected on:
Make sure you have a crystal ball
Vicky is acting for the purchase of a house sold by them. This is the reason I chose them. The worst decision I have made. The communication at best has been little to none. To the point where the sellers of the house got in touch with the owner of the business. The purchase was delayed by weeks by assuming things on my end instead of asking me. The best time I had was when she went on holiday and Ricky filled in. I urge you to not take the easy option and go with them if you’re selling/buying. Please look further afield. Hopefully I’ll pick my keys up on the agreed date.
We didn’t complete on the scheduled date. The date we completed on, this was the data given after already delaying by weeks.
You were ready for a date; at the beginning of August my email to you was ‘I need at least 4 weeks notice to hand my notice in at work and organise removal to another country’. I had no reply. I chased and chased. More than 2 week had passed before a reply, I found out that you’d told the seller I can move in at the end of August. Obviously I couldn’t.
Since buying the house I have found out that my neighbours (the sellers), their barns electric is on my meter. The reason for this is my property was part of their estate and my meter is in their barn. I knew this and had rights to enter to take readings. However I did not know about the shared electric. Should it not have been a question asked by the solicitors before the move? (‘You know his meter in your barn, is it just for his property and not your barn?’)
Now the exchange has taken place, Hastings want a ridiculous amount of money to help force the sellers to have their own meter installed.
I moved from England and Scotlands property purchase is different. Up here a survey is done by the seller, not the buyer. However, I was never asked about purchasing a survey. A structural one or a more in depth on. When I asked at the beginning, they told me ‘surveys are carried out prior’. I now know differently and I could have purchased something. I was juggling 100 balls and replied on you because I was paying you to answer and research for me.
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