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How Family First Solicitors Limited Compares

Value for money

This firm - 92%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Family First Solicitors Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Family First Solicitors Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 8%
About Right 91%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 91%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Family First Solicitors Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Family First Solicitors Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 91%
No 9%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 91%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Family First Solicitors Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Family First Solicitors Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 91%
No 9%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Family First Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.6/5

Reviews summary

  • Excellent

    102
  • Very Good

    1
  • Average

    1
  • Poor

    1
  • Awful

    9

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Martin ridler

Martin ridler

February 06, 2025

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Single solicitor divorce

Placed into an unknown world and a newish process of single solicitor divorce we both coming from an amicable position came across family first solicitors and for the small amount of money for an initial conversation we're able to both chat freely our concerns. In an open arena the legal framework was explained in a most friendly and helpful a manner as could be expected. At no time were either party's left unaware of the path of travel.
Never knowing at the time whether you've done right or wrong we both gave Ursula our trust. From the first meeting the situation was handled in a most professional manner and all the form filling and tedious legal documentation was being handled whilst we in our alloted sessions were guided together in an open honest conversation to be able to supply Ursula the required information to achieve an outcome. As a doubter to legal workings when the time came for court approval I was pleasantly surprised that the financil settlement and divorce went through with no problem which can only be given praise to the solicitor in the preparation to the court.
In a nutshell if a couple genuinely can work amicably work together this solicitor is proof you can achieve a straight forward very cost effective divorce whilst working in a friendly environment.
I think we had no more than 3 meetings in total to achieve a result from a difficult situation. After hearing from other people's desperate divorce experiences this most certainly was not.
Can't thank enough not just Ursula but the team around her aswell.
You wouldn't find another solicitor like this easily.


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Anonymous

Verified review

This review has been left by a verified client who used Family First Solicitors Limited.

Anonymous

February 03, 2025

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The most amazing solicitor

As those who have experienced a marital rupture know all to well, it can be a very traumatic time. However what made mine much more bearable was engaging in a pay as you go contract with Family First. From the outset Henrietta and her team were so compassionate, understanding and ever knowledgeable. Given the nature of my job meeting online was more convenient and Henrietta did all she could to meet when I was able to do so. Throughout the process of going through a divorce whenever I finished with a meeting with her I always felt like someone was in my corner which will never be forgotten. I wholeheartedly recommend Henrietta or Family First to anyone who is in need of their services!

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Sarah

Verified review

This review has been left by a verified client who used Family First Solicitors Limited.

Matter Type:

Divorce

Sarah

December 14, 2024

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Divorce

I highly recommend Henrietta Pote, she provided legal divorce during my divorce. She was always sensitive, understanding and very clear in her advice. I felt she understood what I felt was best for our family and was al says a pleasure to speak to.

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Mandeep

Mandeep

October 15, 2024

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Great serive and support

Henrietta and her assistant Maria Crocker has been absolutely amazing, helping me with everything. I felt like she cared throughout the whole process. She replied all my emails as timely manners & even called out of hours. I would definitely recommend Henrietta.

Thank you Henrietta and Maria- you both are amazing.

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Samuel Jeffreys

Verified review

This review has been left by a verified client who used Family First Solicitors Limited.

Matter Type:

Family law

Samuel Jeffreys

June 19, 2024

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H&X family court

I am writing this review to express my gratitude to George for his amazing service during a very challenging time for myself and my family. He was supportive, reassuring and helpful throughout. He was very thorough and did an outstanding job before and during the court hearing. We couldn’t have asked for a better solicitor. We would highly recommend his service and would definitely use him again in the future if needed.

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Jade

Verified review

This review has been left by a verified client who used Family First Solicitors Limited.

Matter Type:

Family law

Jade

May 29, 2024

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Genuine, to the point and child focused.

Bruna offered me advice before my first family court hearing and this helped me to write a sucsessful position statement and proposal.
She was really attentive to the details I was giving her and advised me well. I felt as if she really heard me and understood the type of relationship I had with my ex.

She was focused on what was in my children's best interest and reasonable.

I used Brunas services again recently to help with my final statement and with a deadline of a week she managed to pull something out of the bag which helped end all pettiness that had arisen so far in the court room and made it completely about my children and what they deserve and need.

The magistrates could see the effort and time that had gone into my final statement and really took on board my wants for my children and ultimately helped me reach the outcome I was hoping for.
Thankyou to Bruna and Carmen for your help and efficiency. Best wishes

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Sarah

Verified review

This review has been left by a verified client who used Family First Solicitors Limited.

Sarah

April 21, 2024

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Amazing support and advice

It’s been a total joy with work with Henrietta through a really tough time. She has been clear, supportive, gentle and been happy to listen at all times. I have appreciated the pay as you go option as it’s allowed me to be in control of expenses and to get the exact support I need at the time. I found her very approachable and easy to understand when dealing with daunting issues.

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Jamahl

Verified review

This review has been left by a verified client who used Family First Solicitors Limited.

Matter Type:

Children

Jamahl

April 03, 2024

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Great service

From the offset, Henrietta and her staff made me feel relaxed from our first communication. They helped me case, and thoughtout gave me sound advice and always kept in communication with all updates, and always accessible. They helped me get the best possible with my case. Would definitely use and again and recommend highly.

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Anonymous

Verified review

This review has been left by a verified client who used Family First Solicitors Limited.

Matter Type:

Domestic Abuse

Anonymous

April 03, 2024

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Someone on your side

After an experience with a solicitor that felt as though they didn’t have my back George was a breath of fresh air. Mine was a domestic abuse and property issue so emotions were high, George dealt with things professionally, outlined the options and advised the pros and cons of each situation. He was successful with the case and I would thoroughly recommend him.

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Sacha

Verified review

This review has been left by a verified client who used Family First Solicitors Limited.

Matter Type:

Family law

Sacha

March 27, 2024

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Ursula rice

Ursula exceeded any expectations I had and allayed any fears I had

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Reviews collected from

G

G

October 20, 2024

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A client

I don't recommend this firm as family solicitors.
They promised me that they would look into my case and work to resolve it, but they failed to do so.
At the time of their involvement, they failed to appropriately address my concern and provide recommendations on what could have been done.
After paying lots of money to the firm, my family issue remains ongoing.

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Katherine

Katherine

May 30, 2024

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Katherine

Awful. They acted on behalf of my ex husband in a very amicable divorce. His solicitor kept going off on ‘family business’ leaving no one to look after his case. This whole delay cost me, not him, but me a lot of money with the constant chasing her up.
I also find it hard to believe they are called ‘Family First’ when they act for the person who left the family - there is no consideration for the ‘family’ which is where the children are.
The money they took from me was money away from my children - the ‘family’.
Awful - steer clear

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Nicole

Nicole

March 26, 2024

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Nicole

Unfortunately, I have received a very unsatisfactory service with this law firm. Crucial documents and personal statements were filed late. Statements were extremely poorly written with numerous grammatical errors, which I had to painstakingly correct. No useful legal advice was given throughout. The solicitor was very passive and just happy to send me her bill for poor service. Retrospectively, I should have considered paying a bit more but for better quality service.

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Alex

Matter Type:

Family law

Alex

April 01, 2023

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Alex

I received advice from Jenny Warriner on a family related litigation and had the best experience ever (in particular compared to a few solicitors from other practices over the last year). Jenny's professionalism, communication and advice have been unparalleled. She has been highly efficient and straight to the point during the consultations, absolute pleasure to work with and if it wasn't her, I doubt I would have achieved a positive hearing outcome that I had at the final hearing.

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Joe

Matter Type:

Family law

Joe

August 31, 2022

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Joe

Bruna done an amazing job for me Highly recommend her was there every step of the way always on the phone and help me in every way possible to get my daughter back in my life thank you so much 😊

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Family First Solicitors Limited are accredited by

accreditation
accreditation

About this branch

Description

Family First Solicitors specialise in family matters only. Our team of Solicitors, Legal Executives and Lawyers are ready to assist you. The first thing you need is proper advice within our first appointment fixed fee meeting . Our first meeting is fixed of £360.00 including VAT and is unlimited in time . Our clients love our down to earth no nonsense advice, our warmth and compassion as well as the focus on value for money. We offer competitive hourly rates, fixed fee work by agreement and our Pay- As-You-Go services (unbundled Family Law service) is second to none, being one of the first in the country. If you are looking for legal services why not put us on the list of people to call or look at our website? We want an opportunity to see if we can serve you. Call now to see if a first fixed fee appointment is the right thing for you.

Practice areas

Family Law - Private Divorce Children Act 1989 Family Law Act 1996 Matrimonial finances Pre-Nuptial Agreements Post-Nuptial Agreements Cohabitation Agreements Separation Agreement Deeds of Trust / Declaration of Trust

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Family Law
    • Annulment
    • Asset protection and tax mitigation
    • Change of name
    • Child Abduction
    • Child Access
    • Child Arrangements Following Divorce
    • Child Custody
    • Child Law
    • Child Maintenance
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Divorce
    • Divorce After A Brain Or Other Serious Injury
    • Divorce Mediation
    • Domestic Abuse
    • Domestic Violence
    • Family Mediation
    • Family law
    • Financial Matters
    • Fixed Fee Divorce
    • Grandparents' Rights
    • High Net Worth Divorce
    • Inheritance Act claims
    • Injunctions
    • International Divorce
    • Marriage and civil partnerships
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
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