A few months back I had to attend a voluntary interview on an uncomfortable subject. I went with my local solicitors who said they specialised in that field.
I paid £600 for a 2 hour meeting beforehand to go through everything to then be told at the police station that none of that discussion had been past to my solicitor.
After the interview their communication was lacking so I looked around for other companies and after many back and forth questions answered by Katie, I decided to switch to Forrest Williams.
I live in the West Midlands but they were happy to book me in and I visited them up in Mansfield and had a very good meeting with my now paralegal, Aaliyah.
She kept me up to date on what was happening and forwarded me my police interview notes, which despite asking for, the other solicitors never gave me.
I felt I had made a good decision, they are certainly on the cheaper side, but from what I've found, you still get high quality service.
My investigating officer even said the Comms with him had improved with the appointment of FW compared to my old Solicitors.
I have autism (although my traits aren't as demanding as other people's) but having their understanding also helped.
I had Steve Williams defend me, he gave me a good amount of time to ask questions before Magistrates, I never felt rushed and he certainly knew his field. I then had him represent me at Crown Court and it helped me as I already knew him and he already knew my case, so it made the night before easier to deal with.
The night before the police had forwarded my prevention order and points were flagged and discussed by Helen and Steve and the day of the sentencing Helen guided me through what they would suggest arguing.
The 2 points raised were totally removed from the order after prosecution agreed, which has been a big surprise to me and my probation officer since!
I got a VERY good outcome, I had done 2 years of therapy and a lot of work beforehand, but with the help of everyone at FW and their very reasonable fees, I did it privately with great guidance and the knowledge I didn't have to pay over £10k for the 'pleasure' either!
Despite their distance and not being my local solicitors, I'm keeping them as my just in case call.
Very impressed and very happy I took the plunge in switching.
Thank You!!