Mike
A few months back I had to attend a voluntary interview on an uncomfortable subject. I went with my local solicitors who said they specialised in that field.
I paid £600 for a 2 hour meeting beforehand to go through everything to then be told at the police station that none of that discussion had been past to my solicitor.
After the interview their communication was lacking so I looked around for other companies and after many back and forth questions answered by Katie, I decided to switch to Forrest Williams.
I live in the West Midlands but they were happy to book me in and I visited them up in Mansfield and had a very good meeting with my now paralegal, Aaliyah.
She kept me up to date on what was happening and forwarded me my police interview notes, which despite asking for, the other solicitors never gave me.
I felt I had made a good decision, they are certainly on the cheaper side, but from what I've found, you still get high quality service.
My investigating officer even said the Comms with him had improved with the appointment of FW compared to my old Solicitors.
I have autism (although my traits aren't as demanding as other people's) but having their understanding also helped.
I had Steve Williams defend me, he gave me a good amount of time to ask questions before Magistrates, I never felt rushed and he certainly knew his field. I then had him represent me at Crown Court and it helped me as I already knew him and he already knew my case, so it made the night before easier to deal with.
The night before the police had forwarded my prevention order and points were flagged and discussed by Helen and Steve and the day of the sentencing Helen guided me through what they would suggest arguing.
The 2 points raised were totally removed from the order after prosecution agreed, which has been a big surprise to me and my probation officer since!
I got a VERY good outcome, I had done 2 years of therapy and a lot of work beforehand, but with the help of everyone at FW and their very reasonable fees, I did it privately with great guidance and the knowledge I didn't have to pay over £10k for the 'pleasure' either!
Despite their distance and not being my local solicitors, I'm keeping them as my just in case call.
Very impressed and very happy I took the plunge in switching.
Thank You!!
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Excellent service and support
Helen and Steve provided excellent support and advice. They persevered through a clearly broken court system and achieved a positive result.
Lawyer named in this review: Helen Newman
A representative from Forrest Williams Legal Ltd responded to this review on 11 April, 2025
I am so pleased we were able to help, Kind Regards Helen
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I would recommend them.
Forrest Williams supported me with challenging a personal matter which ultimately lead to a successful outcome. I found Helen Newman impressive when I spoke to her which lead me to choose the firm. I was pleased with lawyers Steve Williams & Nick Devine who represented me, and did a good job. The Paralegal Tom Brett was my lifeline throughout the case, he passionately kept me up to date and worked to resolve every query I had. When I was unhappy with something in particular, he listened and really went the extra mile to resolve my issue, which gave me the confidence that I was in safe hands with him and FW. What I appreciated about working with FW is that because I had a fixed price deal I didn’t have to worry about calling or emailing them and being charged for every little thing. We agreed a price, I paid it, and I got what I paid for. They always responded to emails, they always called back, they were as helpful as they could be and they challenged my thinking and my concerns when they needed to.
I also appreciated that they spread payments out rather than asking for everything up front, and they asked me if I was Ok with their payment proposals throughout. I felt in safe hands, and although I hope I don’t have to ever need to work with them again, I would recommend their services.
Lawyer named in this review: Helen Newman
A representative from Forrest Williams Legal Ltd responded to this review on 26 February, 2025
Hi Tom, Thank you for leaving such a lovely review, it was an absolute pleasure to work with you and we wish you all the best in the future.
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I’d recommend them
Forrest Williams supported me with challenging a personal matter which ultimately lead to a successful outcome. I found Helen Newman impressive when I spoke to her which lead me to choose the firm. I was pleased with lawyers Steve Williams & Nick Devine who represented me, and did a good job. The Paralegal Tom Brett was my lifeline throughout the case, he passionately kept me up to date and worked to resolve every query I had. When I was unhappy with something in particular, he listened and really went the extra mile to resolve my issue, which gave me the confidence that I was in safe hands with him and FW. What I appreciated about working with FW is that because I had a fixed price deal I didn’t have to worry about calling or emailing them and being charged for every little thing. We agreed a price, I paid it, and I got what I paid for. They always responded to emails, they always called back, they were as helpful as they could be and they challenged my thinking and my concerns when they needed to.
I also appreciated that they spread payments out rather than asking for everything up front, and they asked me if I was Ok with their payment proposals throughout. I felt in safe hands, and although I hope I don’t have to ever need to work with them again, I would recommend their services.
Lawyer named in this review: Helen Newman
A representative from Forrest Williams Legal Ltd responded to this review on 26 February, 2025
Hi Aunty G, We are delighted we could help you with this matter and appreciate the kind words. We wish you all the best in future.
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Amazing Service
Oliver was amazing throughout from start to finish very helpful always there if I was unsure of anything a pleasure to deal with and very knowledgeable.Helen in court was amazing too helped me feel at ease and new exactly what would really help me with my case with the judges.
Lawyer named in this review: Helen Newman
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Court appearance
Extremely efficient brief and very understanding
Lawyer named in this review: Helen Newman
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My First Tome I Needed Help
It was my first time needing help. I was very happy with the advise, help and communication given.
Lawyer named in this review: Helen Newman
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Excellent
Very helpful and reassuring kept in touch throughout with emails acted upon instructions fair pricing very pleasant and caring
Lawyer named in this review: Helen Newman
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brilliant solicitors
Great service on two separate legal matters. A pleasure to work with Helen who achieved successful outcomes for us on both occasions. Thank-you.
Lawyer named in this review: Helen Newman
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Exceptional Hardship
Positive outcome and the result I’d hoped for.
Lawyer named in this review: Helen Newman
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DD
From my first interview with Helen I felt I was being assured and felt I was having the best possible counselling
Lawyer named in this review: Helen Newman
Was this review helpful? Yes