01434603656
Viaduct House, our head office, is located on Victoria Viaduct right in the heart of Carlisle city centre. At the heart of the office lies our Dispute Resolution, Family Law, Employment and Business Service Teams, along with our accounting and administrative teams. Having two offices in Carlisle means that, along with our online service provisions, our clients have the flexibility to decide which office is most convenient for them should they wish to meet us on our premises. Read more...
Also known as - Cartmell Shepherd Solicitors
Cartmell Shepherd Limited
have 6 other locations
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Cartmell Shepherd Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Cartmell Shepherd Limited. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Cartmell Shepherd Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Cartmell Shepherd Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Cartmell Shepherd Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Cartmell Shepherd Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Cartmell Shepherd Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Cartmell Shepherd Limited.
Matter Type:
Divorce
Vicky
Collected on:
This review is for a different branch.
Excellent solicitor, professional, knowledgeable and supportive. Thank you
A representative from Cartmell Shepherd Limited responded to this review on 18 October, 2024:
Thank you for your review, we appreciate the positive feedback you have given us.
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Matter Type:
Neighbour Disputes
Courtney
Collected on:
This review is for a different branch.
I contacted Cartmell Shepard for an issue with a neighbour dispute regarding property boundaries. I was initially concerned and nervous about the situation but after talking to Rob I felt reassured straight away about the case and what he was going to do. Rob was assertive and direct in his approach and as such the problem has been resolved.
I am really thankful to the Rob and Josie for helping me to feel heard, understood and reassured. And helping to resolve to this issue.
Thank you!
A representative from Cartmell Shepherd Limited responded to this review on 03 October, 2024:
Thank you for your review. We appreciate the positive feedback you have given us.
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Shirley
Collected on:
This review is for a different branch.
I have dealt with Cartmell Shepherd for years through my work and have always been impressed with their knowledge and professionalism.
Have just recently dealt with Kendra Winter at Brampton office following my father’s passing. She has been excellent throughout, keeping us well informed and guiding us compassionately through the Probate process. Emma Blamire at the Rosehill office has also expertly guided us through the transfer of property.
Fully recommended Cartmell Shepherd for their expert knowledge and professional and friendly approach at accurately quoted costs.
A representative from Cartmell Shepherd Limited responded to this review on 03 October, 2024:
Thank you for your review. We appreciate the positive feedback you have given us.
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Matter Type:
Residential Conveyancing
Chris
Collected on:
This review is for a different branch.
Elizabeth Crouch was the solicitor responsible for our interests in the sale of our small London leasehold flat. With a sitting tenant who was reluctant to leave, the sale was protracted and difficult. There were potential problems with the initial sale being arranged back-to-back with a sale by our purchaser, by auction, through a London agent. These problems were deftly handled by Elizabeth to our great relief. Her advice and initiative were greatly appreciated.
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Elizabeth
Collected on:
This review is for a different branch.
Having never had any experience with solicitors previously, I was out of my depth when I suddenly found I needed urgent family law advice. I choose Cartmell Shepherd initially based on the kindness of a receptionist who listened to my panic, calmed me down and pinpointed me in the correct direction. From that moment until now, I couldn't be more happy with the service I received at Cartmell Shepherd. I couldn't recommend them highly enough, in terms of their service, their fantastic legal brains, their personal touch - everything. In particular, my solicitor Jo and legal secretary, Angela B were beyond brilliant, a constant presence whenever I needed them - for any queries or just some reassurance. If I need any further legal advice, Cartmell Shepherd, and Jo and Angela, would be my first port of call - I couldn't recommend them highly enough.
A representative from Cartmell Shepherd Limited responded to this review on 10 January, 2024:
Thank you for your valued review. We are pleased you have experienced a 5 star service with us.
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Matter Type:
Employment Law
Darren
Collected on:
This review is for a different branch.
I approached this company for employment law advice and couldn't have been happier with the service. Claire was fantastic and went above and beyond her role to help me. She really cared about the impact this case had on me. She added a human touch when, quite often, engaging with legal services can be daunting and a little dehumanising. I can't express how grateful I am for the advice and support I received. Many thanks
A representative from Cartmell Shepherd Limited responded to this review on 19 November, 2021:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Consumer Disputes
Stephen
Collected on:
This review is for a different branch.
Very friendly, professional and reliable team of solicitors with specialists across the whole legal spectrum. An absolute pleasure to speak with.
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Alex
Collected on:
Top class service and very loyal. Stick by you until the end, even then they check up on you! Reasonably priced. Shannon was my solicitor through my Child Arrangement Order case and she was absolutely amazing. No regrets and would use them every time. It’s a huge 5 stars from Me!
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Courtney
Collected on:
5* service from Rob and Josie. Helped me resolve a matter quickly and efficiently. I was left feeling reassured and listened to regarding my situation and feel very relieved. Would go to this solicitors again if I have any issues in the future. Thank you!
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Rachel
Collected on:
We received a very professional service from Abby White, thank you for all your help with our house sale.
A representative from Cartmell Shepherd Limited responded to this review on 03 September, 2024:
Thank you for your valued review. We are pleased you have experienced a 5 star service with us.
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Norman
Collected on:
My claim was unsuccessful but that's not the fault of Cartmel Shepherd. This was my first use of a solicitor which I expected to be face to face. I only met two receptionists - perhaps that's the way things are done. These were th only people I spoke to as everything was then conducted by email. The advice given was accurate.
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Alan
Collected on:
Emma Blamire has been fantastic throughout, dealing with all my conveyancing queries & concerns very promptly, would definitely recommend to anybody looking to move home.
A representative from Cartmell Shepherd Limited responded to this review on 03 September, 2024:
Thank you for your valued review. We are pleased you have experienced a 5 star service with us.
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Viaduct House, our head office, is located on Victoria Viaduct right in the heart of Carlisle city centre. Steeped in history, Carlisle links the two World Heritage Sites of Hadrian’s Wall and the Lake District. With over 2000 years of history from Celts, the Romans and feuding Border Reivers and so much to see and do, Carlisle is located just a short distance from the Scottish border and is well served by road, rail and bus networks. Our office is close to the West Coast Mainline train station and is also accessible by road and bus. Ample city centre parking is situated within a five minute walk from the office where you will be met with a warm welcome a cuppa! At the heart of the office lies our Dispute Resolution, Family Law, Employment and Business Service Teams, along with our accounting and administrative teams. Having two offices in Carlisle means that, along with our online service provisions, our clients have the flexibility to decide which office is most convenient for them should they wish to meet us on our premises.
