Request a callback

Please be aware that by submitting this form, the details you have entered above will be sent directly to Cartmell Shepherd Limited. ReviewSolicitors are not responsible for the advice or contact you receive from the firm. Please see our Terms and conditions for more information.

Please complete the captcha...

Book an appointment

Please be aware that by submitting this form, the details you have entered above will be sent directly to Cartmell Shepherd Limited. ReviewSolicitors are not responsible for the advice or contact you receive from the firm. Please see our Terms and conditions for more information.

Cartmell Shepherd Limited

01228 51 66 66
4.9/5
39 Client Reviews Leave a review

Viaduct House, our head office, is located on Victoria Viaduct right in the heart of Carlisle city centre. At the heart of the office lies our Dispute Resolution, Family Law, Employment and Business Service Teams, along with our accounting and administrative teams. Having two offices in Carlisle means that, along with our online service provisions, our clients have the flexibility to decide which office is most convenient for them should they wish to meet us on our premises. Read more...

Also known as - Cartmell Shepherd Solicitors

View map
Cartmell Shepherd Limited
Cartmell Shepherd Limited

Accreditations

accreditation
accreditation
accreditation
accreditation

Other locations

Other locations

Cartmell Shepherd Limited
have 6 other locations

Gill Place
Brampton
CA8 1SQ

Bishop Yards
Penrith
CA11 7XS

Montgomery Way
Carlisle
CA1 2RW

4 Main Street
Cockermouth
CA13 9LQ

Priestpopple House
Hexham
NE46 1PL

Main Street
Haltwhistle
NE49 9AB

Gill Place
Brampton
CA8 1SQ

Bishop Yards
Penrith
CA11 7XS

Montgomery Way
Carlisle
CA1 2RW

4 Main Street
Cockermouth
CA13 9LQ

Priestpopple House
Hexham
NE46 1PL

Main Street
Haltwhistle
NE49 9AB

Request a callback Send an email Book an appointment Visit website

Available lawyers at Cartmell Shepherd Limited

Amy Fallows

5.0 out of 5
(3)
Solicitor

Abigail White

5.0 out of 5
(2)
Conveyancing Executive

Josephine Britton

5.0 out of 5
(2)
Trainee Solicitor

Rob Winder

5.0 out of 5
(2)
Chartered Legal Executive

Amy Shaw

0.0 out of 5
(0)
Legal Assistant

Carol O'Donoghue

0.0 out of 5
(0)
Solicitor

Jennifer Cafferky

0.0 out of 5
(0)
Solicitor

Joanne Stronach

0.0 out of 5
(0)
Solicitor

Joseph Halvorsen

0.0 out of 5
(0)
Solicitor Apprentice

Kylie Brown

0.0 out of 5
(0)
Paralegal

Louise Davison

0.0 out of 5
(0)
Legal Assistant

Mark Aspin

0.0 out of 5
(0)
Solicitor

Peter Stafford

0.0 out of 5
(0)
Solicitor

Sarah Hinett

0.0 out of 5
(0)
Paralegal

Selina Gonzalez

0.0 out of 5
(0)
Solicitor

How Cartmell Shepherd Limited Compares

Value for money

This firm - 96%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Cartmell Shepherd Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Cartmell Shepherd Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 28%
About Right 71%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Would recommend to
friends and family

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Cartmell Shepherd Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Cartmell Shepherd Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Satisfied with
outcome of matter

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Cartmell Shepherd Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Cartmell Shepherd Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that Cartmell Shepherd Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Locally

Nationally

Consumer
1st / 1
492nd / 4644
Company & Commercial
1st / 1
626th / 4410
Housing & Property
1st / 1
724th / 4270
Family Law
1st / 1
588th / 3862
Wills, Trusts & Probate
1st / 1
738th / 3528
Commercial Property
1st / 1
643rd / 3341
Employment
1st / 1
581st / 3125
Personal Injury
1st / 1
473rd / 2396
Money & Tax
1st / 1
388th / 1853
Dispute Resolution
1st / 1
332nd / 1036
Human rights
1st / 2
115th / 755
Banking
1st / 1
94th / 708
Agriculture
1st / 1
249th / 600
Charities
1st / 4
143rd / 570

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    36

  • Very Good

    1

  • Average

    2

  • Poor

    0

  • Awful

    0

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Kim
Family Law

Verified review

This review has been left by a verified client who used Cartmell Shepherd Limited.

Matter Type:

Matrimonial finance

Kim

November 28, 2024

Report to admin

Collected on:

Efficent and professional and friendly!

Absolutely brilliant. Had a matter that need brought to a conclusion quickly and I am delighted with the service I've had. Everyone I dealt with was friendly and efficient and professional and Amy Fallows is an absolute star in my book!

Was this review helpful?

Anonymous
Family Law

Verified review

This review has been left by a verified client who used Cartmell Shepherd Limited.

Matter Type:

Divorce

Anonymous

November 16, 2024

Report to admin

Collected on:

Recommendation

I have greatly valued Amy and her support over the last few years. She has given excellent legal advice and I have appreciated her calm and kind reassurance, especially when matters became fraught. I have been able to rely on her superior legal expertise, and to have confidence that the advice and direction given would always be correct.
I would have no hesitation in recommending Amy as a truly exceptional family law solicitor.

Was this review helpful?

Vicky
Family Law

Verified review

This review has been left by a verified client who used Cartmell Shepherd Limited.

Matter Type:

Divorce

Vicky

October 17, 2024

Report to admin

Collected on:

Divorce

Excellent solicitor, professional, knowledgeable and supportive. Thank you

Was this review helpful?

Courtney
Housing & Property

Matter Type:

Neighbour Disputes

Courtney

October 03, 2024

Report to admin

Collected on:

Brilliant service!

I contacted Cartmell Shepard for an issue with a neighbour dispute regarding property boundaries. I was initially concerned and nervous about the situation but after talking to Rob I felt reassured straight away about the case and what he was going to do. Rob was assertive and direct in his approach and as such the problem has been resolved.

I am really thankful to the Rob and Josie for helping me to feel heard, understood and reassured. And helping to resolve to this issue.

Thank you!

Was this review helpful?

Elizabeth

Elizabeth

January 08, 2024

Report to admin

Collected on:

Delighted I walked through the door at Cartmell Shepherd

Having never had any experience with solicitors previously, I was out of my depth when I suddenly found I needed urgent family law advice. I choose Cartmell Shepherd initially based on the kindness of a receptionist who listened to my panic, calmed me down and pinpointed me in the correct direction. From that moment until now, I couldn't be more happy with the service I received at Cartmell Shepherd. I couldn't recommend them highly enough, in terms of their service, their fantastic legal brains, their personal touch - everything. In particular, my solicitor Jo and legal secretary, Angela B were beyond brilliant, a constant presence whenever I needed them - for any queries or just some reassurance. If I need any further legal advice, Cartmell Shepherd, and Jo and Angela, would be my first port of call - I couldn't recommend them highly enough.

Was this review helpful?

Darren
Employment

Matter Type:

Employment Law

Darren

February 09, 2021

Report to admin

Collected on:

Highly recommend

I approached this company for employment law advice and couldn't have been happier with the service. Claire was fantastic and went above and beyond her role to help me. She really cared about the impact this case had on me. She added a human touch when, quite often, engaging with legal services can be daunting and a little dehumanising. I can't express how grateful I am for the advice and support I received. Many thanks

Was this review helpful?

Shirley

Shirley

September 27, 2024

Report to admin

Collected on:

Excellent Professional Service

This review is for a different branch.

I have dealt with Cartmell Shepherd for years through my work and have always been impressed with their knowledge and professionalism.

Have just recently dealt with Kendra Winter at Brampton office following my father’s passing. She has been excellent throughout, keeping us well informed and guiding us compassionately through the Probate process. Emma Blamire at the Rosehill office has also expertly guided us through the transfer of property.

Fully recommended Cartmell Shepherd for their expert knowledge and professional and friendly approach at accurately quoted costs.

Was this review helpful?

Chris
Housing & Property

Matter Type:

Residential Conveyancing

Chris

June 20, 2024

Report to admin

Collected on:

sale of London Flat

This review is for a different branch.

Elizabeth Crouch was the solicitor responsible for our interests in the sale of our small London leasehold flat. With a sitting tenant who was reluctant to leave, the sale was protracted and difficult. There were potential problems with the initial sale being arranged back-to-back with a sale by our purchaser, by auction, through a London agent. These problems were deftly handled by Elizabeth to our great relief. Her advice and initiative were greatly appreciated.

Was this review helpful?

Stephen
Consumer

Matter Type:

Consumer Disputes

Stephen

November 12, 2018

Report to admin

Collected on:

They've Always Been Great With Us

This review is for a different branch.

Very friendly, professional and reliable team of solicitors with specialists across the whole legal spectrum. An absolute pleasure to speak with.

Was this review helpful?

Reviews collected from

Alex

Alex

October 16, 2024

Report to admin

Collected on:

Alex

Top class service and very loyal. Stick by you until the end, even then they check up on you! Reasonably priced. Shannon was my solicitor through my Child Arrangement Order case and she was absolutely amazing. No regrets and would use them every time. It’s a huge 5 stars from Me!

Was this review helpful?

Courtney

Courtney

October 03, 2024

Report to admin

Collected on:

Courtney

5* service from Rob and Josie. Helped me resolve a matter quickly and efficiently. I was left feeling reassured and listened to regarding my situation and feel very relieved. Would go to this solicitors again if I have any issues in the future. Thank you!

Was this review helpful?

Norman

Norman

August 25, 2024

Report to admin

Collected on:

Norman

My claim was unsuccessful but that's not the fault of Cartmel Shepherd. This was my first use of a solicitor which I expected to be face to face. I only met two receptionists - perhaps that's the way things are done. These were th only people I spoke to as everything was then conducted by email. The advice given was accurate.

Was this review helpful?

Kit

Kit

September 07, 2020

Report to admin

Collected on:

Kit

Really nice, helpful team, very professional and easy to work with.

Was this review helpful?

Jonathan
Employment

Matter Type:

Employment Law

Jonathan

August 12, 2020

Report to admin

Collected on:

Jonathan

I just wanted to say thank you for the excellent service I received from Cartmell Shepherd. Claire Davies was so helpful. Always making herself available at short notice to answer any questions I had. I found her knowledge and expertise and clear, considered, concise advice really reassuring. I would recommend anyone to contact Cartmell Shepherd for expert legal advice. Claire and the team couldn't have been more helpful.

Was this review helpful?

Request a callback Send an email Book an appointment Visit website

Cartmell Shepherd Limited are accredited by

accreditation
accreditation
accreditation
accreditation

About this branch

Description

Viaduct House, our head office, is located on Victoria Viaduct right in the heart of Carlisle city centre. Steeped in history, Carlisle links the two World Heritage Sites of Hadrian’s Wall and the Lake District. With over 2000 years of history from Celts, the Romans and feuding Border Reivers and so much to see and do, Carlisle is located just a short distance from the Scottish border and is well served by road, rail and bus networks. Our office is close to the West Coast Mainline train station and is also accessible by road and bus. Ample city centre parking is situated within a five minute walk from the office where you will be met with a warm welcome a cuppa! At the heart of the office lies our Dispute Resolution, Family Law, Employment and Business Service Teams, along with our accounting and administrative teams. Having two offices in Carlisle means that, along with our online service provisions, our clients have the flexibility to decide which office is most convenient for them should they wish to meet us on our premises.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Consumer Disputes
    • Consumer Rights
    • Dispute resolution - civil mediation
    • Libel and Defamation
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
    • Malicious falsehood
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Employment Law
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Harassment/Bullying at Work
    • Maternity and Paternity
    • Pay Issue
  • Family Law
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Elderly care
    • Financial Matters
    • Grandparents' Rights
  • Housing & Property
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Leasehold properties
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Planning
    • Property Disputes
    • Renting and Tenancy Agreements
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Second charges
    • Tenant Eviction
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Human rights
    • Judicial review
  • Money & Tax
    • Debt and Bankruptcy
  • Personal Injury
    • Accident At Work
    • Accidents In Public Places
    • Amputation
    • Broken Bone Or Fracture
    • Burns, Scars and Lacerations At Work
    • Bus and Coach Accident
    • Car Accident
    • Car Passenger
    • Children's Accident
    • Children's Serious Injury
    • Chronic Pain
    • Cycling Accident
    • Defective Work Equipment
    • Dog Bite
    • Fall From Height
    • Fatal Accident
    • Head Injury At Work
    • Head and Brain Injury
    • Manual Handling
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Wills

Business areas of law

  • Agriculture
    • Agricultural land for sale or development
    • Buying and selling a farm
    • Commercial contracts for farming businesses
    • Employment of farm workers
    • Equestrian property
    • Farm partnerships and corporate structures
    • Farming disputes
    • Veterinary negligence
  • Banking
    • Banking
  • Charities
    • Charities
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Business structures and joint ventures
    • Commercial Contracts and Agreements
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contract law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Credit Control
    • Data Protection
    • Debt Recovery
    • Employment - business
    • Franchising
    • Insolvency and Bankruptcy
    • Intellectual Property
    • Management buyouts
    • Merchandising and sponsorship
    • Mergers and Acquisitions
    • Outsourcing agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Slander
    • Small businesses
    • Statutory Demands
    • Summary Judgment
  • Dispute Resolution
    • Mediation
Book an appointment