Harrogate Family Law Limited

I find it difficult if not impossible to reconcile previous reviews with my own experience. Carol Jessop has been my solicitor for a number of years throughout a protracted and difficult divorce, not only with HFL, but with her previous practice in York. Such was my level of satisfaction with her professionalism and ability that when she left York to practice with HFL, I asked her to continue to act on my behalf.
Throughout, Carol has acted with complete integrity, honesty and ability. She has offered much sound advice, and steered me through the difficult waters of divorce; she is the consummate professional and I'm grateful that she has been on my side with her small team throughout.
I have nothing but praise for Harrogate Family Law, and would recommend them unreservedly.

Horrific fees ,full payment was taken in advance before the terms and conditions of business were made clear and which were never agreed on.
Bad advice and poor factually incorrect correspondence sent on my behalf resulting in the process being drawn out unnecessarily.
Unprofessional, absolutely no customer service and would not accept any responsibility.
Avoid at all cost.

Unprofessional rude unapproachable. They have breached their own complaints policy and the SRA code of conduct. Not recomended.