Harrogate Family Law Limited

01423594680

We believe Family Law is all about compassion and expertise. Not only are our solicitors fully experienced in every aspect of Family Law, they’re also down to earth and approachable people. It’s only by getting to know you and your needs and circumstances that we can truly be on your side. This uniquely personal approach is just one of the many reasons why we’re constantly ranked number one for divorce and family law in North Yorkshire by prestigious legal guides like Chambers UK and Legal 500. Read more...

Also known as - York Family Law, London Family Law, Harrogate Family Law

Address
9 Victoria Avenue
Harrogate
North Yorkshire
HG1 1JD
01423594680
www.harrogatefamilylaw.co.uk

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How Harrogate Family Law Limited Compares

Value for money

This firm - 90%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Harrogate Family Law Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Harrogate Family Law Limited. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%

Overpriced 30%

About Right 69%

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 89%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Harrogate Family Law Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Harrogate Family Law Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 89%

No 11%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Harrogate Family Law Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Family Law

6th / 20

762nd / 3840

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.6/5

Reviews summary

Excellent

56
Very Good

1
Average

0
Poor

0
Awful

7

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Family Law

Matter Type:

Family law

Faye

March 13, 2025

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Complicated Divorce

After leaving a toxic, traumatic marriage, I started this process at rock bottom, believing I was worthless and not entitled to anything.
Laura Mounsey has been amazing, she’s a true professional, communicating with empathy but applying her logical thinking and no-nonsense attitude; she’s a real inspiration. Laura Martin has also been brilliant, with her friendly, reassuring and calming manner. Between them, they have not only secured me a great settlement but also helped me to regain my confidence and strength.
Having read some other reviews, I would agree HFL are probably not the cheapest of options but I can now look forward to the future and that’s thanks to the two Laura’s and the rest of the team. Although my journey is not quite over, I am slowly getting my life back and I know I am in safe hands - for that peace of mind, it is definitely worth it.

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Chris

February 25, 2025

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Childcare issues

Laura helped me with a complicated and contentious situation, regarding child maintenance and disability benefits being withheld by my ex wife. She wrote a low conflict letter to try and resolve the situation, and whilst not completely over, I'm happy I have a path forward with the situation.

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Verified review

Anonymous

February 21, 2025

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Recommended for Divorce

During my divorce I have been expertly guided and supported by Laura Mounsey and her wonderful team at Harrogate Family Law. There have been many times I felt overwhelmed by the situation. Each time Laura's calm presence has guided me to think about things carefully, whenever I was about to make a decision I would have later regretted. I wholeheartedly recommend Laura, and the HFL team while I have navigated a very difficult personal time. Having this team with me has made the divorce process much calmer and certainly fairer than it would otherwise have been without her on my side.

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Verified review

Anonymous

February 19, 2025

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Highly Recommended

I would highly recommend Laura Mounsey at Harrogate Family Law. Her expertise and knowledge of family law was outstanding and I always felt that I was listened to.

Laura’s communication process was professional and thorough throughout. The advice that I received was always honest, fair and accurate. Laura was sensitive, kind and caring in her approach and was a consummate professional at all times.

I also received excellent professional service from the whole team at Harrogate Family Law.

I would Laura and her team five stars in all areas.

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Family Law

Matter Type:

Child Arrangements Following Divorce

Christopher

February 17, 2025

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Child Care Arrangement

Contacted about Child Arrangement matters.

Paid 390 for an initial 1 hour meeting. Then paid 1500 to be held on account for future works. This was burnt though in less than a week.

A letter, a few phone calls and couple of emails.

I managed to get a tentative agreement with other party my myself. This should have made things less complex and simpler hence reducing costs. Still got charged by highest fee earner. This was not delegated to a junior colleague as outlined in terms.

Utter profiteering.

The moment this was challenged there interest in my case immediately stopped and fell away. My matter was not resolved.

It's cost me over 2000 and I have achieved nothing with this firm.

I raised the matter as a complaint but the Director dealing could not even give me the common coutersey to discuss.

Am putting one star because I could not put zero.

Poor experience.
Would not recommend.

A representative from Harrogate Family Law Limited responded to this review on 21 February, 2025:

Dear Chris Thank you for taking the time to leave a review. We are sorry that you say that you had a poor experience and would not recommend us. We pride ourselves on looking after our clients so any negative review is a cause for concern for us. However, we do not think that the review is fair. We took your case on after you had expressed dissatisfaction about your previous firm of solicitors. The reason why the work in your case was charged based on the person with the highest hourly rate was because you instructed them, corresponded with them and called them up on the telephone. It would not have been appropriate for them to say that they wouldn't deal with you, to pass on your correspondence to other people to deal with, or pass your calls to someone. If you had wanted this to happen though, this could have been arranged if you had asked at the time. We provided a same day service to deal with your emails and telephone calls to us, as well as negotiating the terms of an agreement with the other party. We provided a detailed breakdown of all the work done which was done so you could see how the bill had been calculated. Our fees were for less than we had estimated to you at the start. We were unable to finalise the agreement because you submitted a formal complaint. By then, not all the terms of the settlement had been agreed. Your complaint then had to be investigated by another director and dealt with in accordance with our complaints procedure. A full and detailed written response was given to your complaint following that investigation explaining all this, with our suggestions to conclude your complaint. To date, we have not had a reply to that other than indirectly through your review to this site. If you would like to discuss our proposals further, then please feel free to reach out. Harrogate Family Law.

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Richard

February 10, 2025

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Great support

My solicitor Emily provided excellent support in a difficult situation and helped guide me through to a peaceful resolution with my ex partner on child arrangement maters.

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Ben

December 09, 2024

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HIGHLY RECOMMENDED

HFL - specifically Laura, Becky and Freddy - have successfully supported me through the most unpleasant, surreal and difficult proceedings against my wife.
Their combined efforts, together with the impeccable choice of counsel, are the very reason I am able to re-build a new life with my children.
Laura was recommended to me through a close mutual friend and from the outset, provided sincere and informed guidance throughout.
Their personal approach is incredibly supportive and empowering and refreshing from the larger, corporate outfits.

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Ross

May 03, 2023

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Thank you

I approached hfl after a nationwide search to find a lawyer who actually understood an very complex situation. From the start, Laura mounsey is friendly, empathetic, clearly very knowledgeable and probably most importantly not afraid to say stuff like
"If i was your friend id want you to do x, but im not, im.your solicitor, and you need to do y.

Not the cheapest but they never pretend that they are.

Thoroughly recommend( in fact i already have recommended a friend ages ago)

Cant understand how someone could take issue with lauras beautiful dog.( in another review...)

Ross
Xx

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Family Law

Matter Type:

Divorce

David

June 03, 2020

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Excellent, friendly and professional service

I find it difficult if not impossible to reconcile previous reviews with my own experience. Carol Jessop has been my solicitor for a number of years throughout a protracted and difficult divorce, not only with HFL, but with her previous practice in York. Such was my level of satisfaction with her professionalism and ability that when she left York to practice with HFL, I asked her to continue to act on my behalf.
Throughout, Carol has acted with complete integrity, honesty and ability. She has offered much sound advice, and steered me through the difficult waters of divorce; she is the consummate professional and I'm grateful that she has been on my side with her small team throughout.
I have nothing but praise for Harrogate Family Law, and would recommend them unreservedly.

Lawyer named in this review:
Carol Ann Jessop

Carol Ann Jessop

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Family Law

Matter Type:

Financial Matters

Andrew

March 31, 2020

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Horrendous Experience

Horrific fees ,full payment was taken in advance before the terms and conditions of business were made clear and which were never agreed on.
Bad advice and poor factually incorrect correspondence sent on my behalf resulting in the process being drawn out unnecessarily.
Unprofessional, absolutely no customer service and would not accept any responsibility.
Avoid at all cost.

Lawyer named in this review:
Carol Ann Jessop

Carol Ann Jessop

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Reviews collected from

Sarah

March 25, 2025

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Sarah

Harrogate Family Law were instructed on my behalf for family court proceedings. My case was exceptionally complex, challenging and as described by another top London legal practise as a case in the 1%.
Laura Mounsey is an exceptional family law solicitor. She is a kind, caring and compassionate lady who continually goes above and beyond with her clients. There are no words to describe my gratitude for finding Laura during the most challenging period of my life.
Laura Mounsey, is without doubt, one of the top family lawyers in the country. She is professional, highly intelligent, her attention to detail is incredible and her understanding of the law is impressive. Laura is always looking for a positive path for her clients even in the most difficult times.
Laura Mounsey helped secure a relocation on my behalf for my children and myself. Through difficult times she was the kindest and most compassionate advisor I could have asked for. She believed in me when I had even stopped believing in myself which is sadly a point of prolonged litigation. Laura truly is the light at the end of the tunnel in complex family law litigation. I cannot recommend Laura Mounsey highly enough, she is in a league of her own.

A representative from Harrogate Family Law Limited responded to this review on 31 March, 2025:

Thank you so much for your heartfelt review, Sarah. We're honoured that Laura could support you through such a challenging time. Your kind words truly reflect her dedication and compassion. We’re grateful for your trust and recommendation.

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Rachel

March 14, 2025

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Rachel

I couldn’t have gotten through the last 18 months without the wonderful team at HFL, especially Laura and Becky. Their expertise, contacts, empathy, patience, understanding for all the nuances of complex family law situations has been invaluable. They have been behind me the whole journey, literally cheering me on in all the challenges I’ve faced through my journey. Their attention to detail, care and thoughtfulness have been incredible. I’m so very grateful I found their team to help me through this tough season of my life.

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Richard

March 14, 2025

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Richard

As a solicitor who deals in a specialist field, I know how important it is to refer clients to the right place if they come to me with an issue in a different area of law. In the family law field, my first port of call is Harrogate Family Law, where I know that they will receive the best service and legal advice. In particular, Laura Mounsey is very approachable, knowledgeable and takes a proactive grip of tough cases.

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Kerry

March 10, 2025

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Kerry

An amazing team of compassionate & capable Solicitors - they have specific and extensive experience of working with domestic abuse and Narcissistic Personality Disorder. I wouldn’t hesitate to recommend their services - you are in safe hands.

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Jen

March 04, 2025

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Jen

We have had the pleasure of working with Harrogate Family Law to support our clients navigating complex marital separations, and their expertise and dedication have been outstanding. Laura has provided invaluable guidance, demonstrating both professionalism and a deep understanding of family law.

Their client-focused approach ensures that individuals feel supported throughout the process, with clear, practical advice tailored to their circumstances. The team at Harrogate Family Law is not only knowledgeable but also compassionate, making a difficult time more manageable for those involved, special mentions to Isabel and Elyse.

We highly recommend their services to anyone seeking expert legal support for family matters.

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