Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Thompsons Solicitors LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Thompsons Solicitors LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Thompsons Solicitors LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Thompsons Solicitors LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Thompsons Solicitors LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Thompsons Solicitors LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Thompsons Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
You may want to discover a firm with an established and proven reputation on ReviewSolicitors
Client Reviews
Matter Type:
Accident At Work
Sam
Collected on:
This review is for a different branch.
Joanne was my appointed solicitor
From the get go she was caring, professional, full of guidance and this remained throughout the process of our journey.
The communication and updates has exceeded my expectations and I can not thank Joanne enough. No question was too small and each contact appeared to be of the most importance.
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Studley
Collected on:
This review is for a different branch.
Using my former works union solicitors, I was allocated a solicitor from Thompsons. From the start Simon D offered great communication but also a listening ear to what the claim was about. He took a lot of details, often going over my words to ensure accurate notes. He advised of the procedure. He was excellent throughout. There were a few times when I had to chase and nudge a little, but this is common in long drawn-out matters. He supported me throughout the 6+ year claim and i am grateful for his help and support. He secured me a relatively good payout and ensured that i received all paperwork that would help my tricky situation.
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Nigel
Collected on:
This review is for a different branch.
Thompsons are a caring solicitors offering prompt advice and legal support. I have no hesitation in recommending them.
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Matter Type:
Accident At Work
Lynda
Collected on:
This review is for a different branch.
Very pleased. I knew my injury claim would take a long time, but the end result was well with the wait. (This was a free service though Unison.)
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Melanie
Collected on:
This review is for a different branch.
Firstly a huge Thank You to Lyndsay Gibbons and everyone involved with my case for the knowledge, professionalism & care throughout. It was a very complex case but I was always kept upto date with progress aswell as her being there for me if I had any questions or needed advice. I wouldn’t hesitate to recommend Thomsons solicitors to anyone if needed. She fought for a great outcome for me and I will be forever grateful and feel I can now move on with my life and look to the future.
A representative from Thompsons Solicitors LLP responded to this review on 18 November, 2024:
Dear Melanie, Thank you for taking the time to leave a review. I am delighted that you were happy with the outcome of your case. I will pass along your comments to Lyndsay. Kind regards, Fiona Belgian, Regional Managing Partner, Thompsons Newcastle
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Stephen
Collected on:
This review is for a different branch.
Even with my case taking nearly 3years to get sorted Melanie from Thompsons Solicitors has been superb, Keeping me up to date with everything that has gone on and advising me every step of the way.
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Keith
Collected on:
This review is for a different branch.
I can’t thank Thompsons enough for all their hard work and effort over the last 18 month. Not only did they get me compensation for an accident (no fault of my own) but they helped me get my health back on track by putting Medicess in charge of my medical needs (thank you Simone).
I’d just like to thank Gary Tierney, Emma Garland and Emma Whysall (and anyone else that worked on my case) for doing everything to help me get my life back on track. I’ll be forever grateful. You are all brilliant and amazing.
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Ben
Collected on:
This review is for a different branch.
Thompsons linked me with a local solicitor who handled my interview. The arrangements and communications were highly efficient and professional. Not a great experience in itself, facing an allegation, but the support of the firm made it as good as it could be.
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Shaun
Collected on:
This review is for a different branch.
Fiona Smith of Thompsons solicitor s represented me in this case I’ve never been involved in anything like this at first it was very frustrating because I did not understand the law and for some reason I thought it would take about 3 to 3 and a half years to be resolved I was surprised when I received an email making me another offer recently I would like to thank Fiona for doing a great job representing me
A representative from Thompsons Solicitors LLP responded to this review on 06 November, 2024:
Dear Shaun, Thank you for taking the time to leave a review. I am delighted that you were happy with the outcome of your case. I will pass along your comments to Fiona. Kind regards, Fiona Belgian, Regional Managing Partner, Thompsons Newcastle
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mark
Collected on:
This review is for a different branch.
Michelle at Thompsons Solicitors has been supporting me witha professional misconduct case since 2021 and finally concluded the process in May 2024 with a successfull outcome. Michelle and all her colleagues who were involved in my case have been amazing. I have felt fully supported by a solicitor who clearly understood my needs, my situation and the impact this was having on me, and I feel acted in my best interests at all time to finally achieve a successfull outcome for me. Michelle has been honest and open and provided me with clear and consise advice throughout this process.
I would highly recomend Thompson Solicitors to anyone in need of legal representation.
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