This review is for a different branch.
I was appointed DAS law via my insurance when i put forward a home claim for trespass.
The whole process was new to me and I checked online for reviews of DAS law, just as you may well be doing now, and you may well be as shocked and as worried as I was...
It is only fair then to leave my honest review of the process and my experience of DAS.
To start with, what I didn't know to begin is that most house insurance policies with legal cover provide cover on a 'reasonable chance to win' provision - so unless they think your case has a 51% or greater chance of winning you may be refused at this stage - this is also constantly reviewed throughout your case so it can be revoked at any time. 51% may seem reasonable but I think it's fair to say that the boundary used is probably only between 40% - 60% so the margins are narrower than you may think.
I was fortunate enough to be above the barrier and the case was therefore undertaken and supported throughout. The legal system moves slowly and you do have to get used to a number of weeks waiting between contact and between either parties - do your best to have faith in your solicitor and the process and sit back for the ride - my case ended in 8 months (when my entitled neighbour finally realised that there is a distinction between entitled and legally entitled...) they can take up to 2 years.
Throughout the process my solicitor, Catherine Green, was professional, helpful, committed, reasonable and a great sounding board - I can't thank Catherine enough, and in turn DAS as her employers - my experience was positive, I was lucky to have the probability of winning on my side, I do wonder if some reviews are based more on this than the actual experience of the solicitor/firm but it is only fair I give my review and perhaps offer a little light to anyone like me who originally read these and had a few sleepless nights!