T
Collected on:
Very poor and inconsistent service
The kind of law firm that when someone is on holiday or ill your case basically gets left by the wayside
Was this review helpful?
Berry Smith LLP
01656645525
- Address
- CF31 1BZ
- 01656645525
- www.berrysmith.com
View map
How Berry Smith LLP Compares
Value for money
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Berry Smith LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Berry Smith LLP. These questions include:
- Value for money (a rating of 1-5)
- How much were you initially quoted or how much did you expect to pay?
- Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
- Did you think this was underpriced, overpriced or about right?
- Overall experience
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
Would recommend to
friends and family
ReviewSolicitors uses our community data to show you how many clients used Berry Smith LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Berry Smith LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
Satisfied with
outcome of matter
ReviewSolicitors uses our community data to show you how many clients used Berry Smith LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Berry Smith LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
Rankings by area of expertise
The rankings below show the areas of expertise that Berry Smith LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Become Verified
Berry Smith LLP has Not Been Verified by ReviewSolicitors
You may want to discover a firm with an established and proven reputation on ReviewSolicitors
Top Rated Law Firms - Highly Recommended and Recently Used By Clients Like You
Review Sources
Client Reviews
Reviews summary
-
Excellent
-
Very Good
-
Average
-
Poor
-
Awful
Overall experience
- Value For Money
- Communication
- Initial Impressions
- Approachability
- Documentation Accuracy
- Legal knowledge
Matter Type:
Separation
Vienna
Collected on:
Expensive firm with bad attitude
By far the worst firm of solicitors I have ever had the misfortune to deal with. Appointment was if no value whatsoever with two letters received one saying thank you for instructing us the other advising to call them if they were required to be instructed. Fortunately even they eventually recognised how awful they were by agreeing to refund the entire fee (after months of protest not to). Also, very high rates compared to other firms.
Was this review helpful?
Corey
Collected on:
Cohabitation
This review is for a different branch.
Many thanks to conor for providing advice on my cohabitation case.
Was this review helpful?
Matter Type:
Settlement Agreements
Jonathan
Collected on:
Severance Settlement
This review is for a different branch.
I dealt with Caitlin following an employment issue.
Caitlin was exceptional from start to finish.
She went over and above to support me and the communication which I received was both timely and professional.
Caitlin’s communication to my employer was exactly what was needed and she went over and above to support.
I would strongly recommend using both Caitlin and Berry Smith for anyone with an employment matter.
Was this review helpful?
Sue
Collected on:
Worse solicitors to go to. No stars AVOID.
This review is for a different branch.
Berrysmith solicitors are the worse solicitors to ever go to and put your trust in. After three years of sheer incompetence they left me not even taking my case to court. My premises completely ruined after three years of vermin infestation and winter floods. They cost me my business. AVOID THIS FIRM, they are completely useless.
Was this review helpful?
sharon
Collected on:
employment
This review is for a different branch.
A very friendly and helpful team, explained everything to me in layman’s tearms and supported me all the way through an emotional time.
I would highly recommend using Berry Smith and I will definitely use them again.
Was this review helpful?
Mark
Collected on:
Excellent service
This review is for a different branch.
I needed some advise on a staffing matter Sarah Alford was superb. She not only provided the advise I needed she went above and beyond to help me in what was a very difficult situation. I would recommend her and this company without hesitation.
Was this review helpful?
J
Collected on:
Excellent Service
This review is for a different branch.
I think Caitlin Rees is Berry Smith's secret weapon! Caitlin first took our call and gave helpful advice without us incurring immediate costs and she built our trust to the extent where we now see Caitlin as being of our team and supporting us against huge pressures which made Covid-19 seem quite simple. Michael Shutt was also brilliant and his approach was equally supportive and with no one from Berry Smith patronising us at any time and all taking their time to make us feel supported. We are now on a retainer once again with Berry Smith and this will save significant fees moving forwards in the future which will help manage our costs and financial pressures caused by the Pandemic. Caitlin responded usually within a very short space of time and she also managed our expectations in advance by stating when she was likely to be delayed in responding due to other client needs and we always felt that we were her top priority. I cannot recommend them highly enough!
Was this review helpful?
Matter Type:
Redundancy
Wynne
Collected on:
Review Of Berry Smith
This review is for a different branch.
I would like to thank everyone at Berry Smith for their excellent service. Caitlin Rees who was dealing with my issue provided good communication with any questions being promptly answered from initial contact to completion which was carried out in a timely manner in a very short period of time.
Was this review helpful?
Matter Type:
Redundancy
Damian
Collected on:
Prompt and Professional
This review is for a different branch.
Clear straightforward advice from first contact which explained what was required to take the next step.
Prompt replies to all email contact with my solicitor Caitlin Rees who kept me updated at every step.
Outstanding knowledge of Employment law resulted in my final settlement amount being more than I had originally anticipated.
This was also achieved during the Covid lockdown so didn't even have to leave the house
Was this review helpful?
About this branch
Regulated by
Legal services
Personal areas of law
-
Consumer
- Consumer Disputes
- Consumer Rights
- Dispute resolution - civil mediation
- Litigation - Breach of contract
- Litigation - Insurance disputes
- Litigation - M&A and warranty disputes
- Litigation - Product liability claims
- Litigation - Property litigation claims
- Litigation - Trust and pension issues
- Litigation Law
- Travel rights
-
Employment
- Agency Staff / Temp Workers
- Constructive/Unfair Dismissal
- Disciplinary Hearings
- Discrimination at Work
- Employee Team Moves
- Employment Contracts
- Equal Pay Disputes
- Family Leave
- Flexible Working
- Gardening Leave
- Harassment/Bullying at Work
- Holiday Pay Issues
- Maternity and Paternity
- Part Time Workers
- Pension Law
- Privacy and Data Protection
- Professional Discipline
- Redundancy
- Restrictive Covenants
- Senior Executives
- Settlement Agreements
- Stress at Work
- TUPE
- Tribunal Claims
- UK Employment Laws
- Unfair Dismissal Claims
- Whistleblower Protection
-
Family Law
- Adoption, Surrogacy, Care and Special Guardianship
- Asset protection and tax mitigation
- Child Arrangements Following Divorce
- Child Law
- Child Relocation After Divorce
- Child contact
- Children
- Children Act proceedings
- Civil Partnership Dissolution
- Civil partnerships
- Cohabitation agreements and disputes
- Cohabitation and Unmarried Relationships
- Collaborative Law
- Divorce After A Brain Or Other Serious Injury
- Domestic Abuse
- Family Mediation
- Family law
- Financial Matters
- Grandparents' Rights
- Inheritance Act claims
- Injunctions
- Matrimonial finance
- Out Of Court Divorce
- Parental responsibility, paternity disputes, surrogacy
- Pension and property advice
- Pre and Post Nuptial Agreements
- Separation Agreement
- Social Services
- Unmarried Couples' Rights
-
Housing & Property
- Anti-social Behaviour
- Boundary Disputes
- Buying at auction
- Declarations of trusts
- Deeds of Gifts
- Deeds of easements, variation, deeds of rectifications
- Dilapidation Claims
- Evicting Squatters and Trespassers
- Exclusivity and lock-out agreements
- Extending your Lease
- Freehold Enfranchisement
- Housing Associations
- Housing Management
- Housing disputes
- Injunctions
- Investment and buy to let properties
- Landlord and Tenant
- Lease Extensions
- Leasehold properties
- Matrimonial transfers
- New home purchases and sales
- Option agreements and conditional contracts
- Planning
- Possession and repossession proceedings
- Property Disputes
- Purchase and Sale
- Remortgaging
- Renting and Tenancy Agreements
- Repossessions
- Residential Conveyancing
- Restrictive Covenants, Easements and Wayleaves
- Right of First Refusal
- Right of Way and Rights to Light
- Right to Manage
- Service Charge Disputes
- Service Charge Recovery
- Tenancy Breaches, Injunctions and Forfeiture Claims
- Tenant Eviction
- Transfer of title
- Transfers of equity
- Transfers of parts of land
- Unpaid Rent, Service or Ground Charges
-
Money & Tax
- HMRC Tax Investigations and Disputes
- Inheritance Tax
- Insolvency and bankruptcy
- Property Holding Structures
- Tax
- Tax Advisory Services
- Tax Compliance Services
- Trusts
-
Personal Injury
- Against The Council
- Benefits Available To Asbestos Victims
- Diffuse Mesothelioma Payment Scheme
- Gym Injury Compensation
- Personal Injury Law
- Welfare Issues After Serious Injury
-
Professional Negligence
- Barristers
- Financial advisors
- IT professionals
- Insurance brokers
- Professional trustees
- Valuers
-
Wills, Trusts & Probate
- Probate
- Trusts
- Wills
Business areas of law
-
Commercial Property
- Commercial Leases
- Commercial mortgages
- Developer disputes
- Development plot sales
- Environmental policy law
- Finance
- Investment purchases and Buy to Let
- Landlord and tenant
- Planning law
- Purchase and Sale Of Commercial Property
- Purchase of development land
- Rights of way issues
- Sales or purchases of shops, factories, warehouses, offices and licensed premises
-
Company & Commercial
- Agency agreements
- Alternative Dispute Resolution (ADR)
- Asset Tracing
- Business structures and joint ventures
- Commercial Law
- Commercial Litigation Matters
- Competition law
- Contractual Disputes
- Corporate Law
- Corporate finance
- Data Protection
- Employment - business
- Franchising
- Insolvency and Bankruptcy
- Intellectual Property
- Management buyouts
- Merchandising and sponsorship
- Mergers and Acquisitions
- Mis-sold Interest Rate Swap Agreements
- Partnership and LLP law
- Sales and Purchases
- Setting up a business
- Share option schemes
- Shareholder Agreements
- Shareholder and Partnership Disputes
- Small businesses
- Statutory Demands
- Summary Judgment
- Tax
- Unfair Loan Charges
-
Construction
- Building contracts and professional appointments
- Construction
- Construction and engineering dispute resolution
- Contracts for the supply, installation and maintenance of specialist mechanical and electrical plant
- Crane oversailing and scaffolding licences
- Development agreements
- Development loan facilities
- Due diligence audits for banks and other financial institutions
- Engineering contracts
- Facility maintenance agreements
- Framework agreements
- Guarantees and bonds
- In-house training
- Warranties, third party rights and reliance letters
-
Dispute Resolution
- Mediation
-
Energy & Transport
- Maritime and Shipping
-
IT & Intellectual Property
- Advertising and Marketing Compliance
- Anti-Counterfeiting and Anti-Piracy
- Computer and IT Law
- Confidential Information, Know-How and Trade Secrets
- Copyright
- Dealing with intellectual property infringements
- Design rights and product designs
- Domain Names
- GDPR
- Intellectual Property Litigation and Dispute Resolution
- Patents
- Personality and Image Rights
- Trade Marks and Designs
-
Regulations
- Health and Safety