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At Lilac Law we tailor our services to meet the specific needs and preferences of each of our clients. We offer a customised experience, and our approach aims to enhance the client satisfaction and customer loyalty by making every client feel valued and understood. Lilac Law stands as your dedicated partner in conveyancing excellence. Our team of expert lawyers handles all aspects of your property transactions, from buying and selling to navigating complex legal issues like compliance with the Building Safety Act 2022. We ensure clarity and efficiency at every step, protecting your interests with tailored legal solutions. Read more...
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Lilac Law on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Lilac Law. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Lilac Law and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Lilac Law performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Lilac Law and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Lilac Law compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Lilac Law offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Patrick
Collected on:
As a first time buyer it was a very overwhelming and emotional time as I had not long lost my wife, but I felt like I was in safe hands with Susie. She was very professional and was always on hand for any questions I had along the way. Thank you!
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Verified review
This review has been left by a verified client who used Bennett & Co.
Matter Type:
New home purchases and sales
LORRAINE
Collected on:
Lisa and team where fantastic very professional great service I have bought property in the past and used other solicitors but this was by far the best experience always contactable
I wouldn't hesitate to recommend thank you so much Lisa ❤️
A representative from Lilac Law responded to this review on 22 April, 2025:
Thank you for the lovely feedback, Lorraine. We're thrilled to hear Lisa and the team made this your best experience yet. We truly appreciate the recommendation!
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Verified review
This review has been left by a verified client who used Bennett & Co.
Jenni
Collected on:
Susie has been fantastic from start to finish, as first time buyers we where completely new to the process and didn’t know what to expect. Susie kept us informed at every stage and would answer any questions we had promptly. Providing reassurance for an overwhelming process.
We can’t thank Susie enough for making this process easier than we thought it would be. Xx
A representative from Lilac Law responded to this review on 17 April, 2025:
Thank you for your lovely feedback, Jenni. We're so pleased Susie was able to guide and reassure you throughout your first home purchase. Wishing you all the best in your new home!
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Verified review
This review has been left by a verified client who used Bennett & Co.
George and Christine Bottley
Collected on:
Thank you Lorna for the brilliant and efficient service you and Lilac Law provided for the sale/purchase of our property, every detail and query were dealt with rapidly and efficiently which greatly reduced the stress level this transaction caused for both my wife and I. Should we contemplate moving again we would use both Lilac Law and yourself again.
George & Christine Bottley
A representative from Lilac Law responded to this review on 07 April, 2025:
Thank you, George and Christine. We're so pleased to hear Lorna and the team made the process smoother for you. We truly appreciate your kind words and would be happy to help again in the future.
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Verified review
This review has been left by a verified client who used Bennett & Co.
Matter Type:
Purchase and Sale
David
Collected on:
Lorna and the team were brilliant and the best solicitors we have ever used. I would recommend them in a heart beat.
They kept us fully up to date and we never had to chase for anything.
They were so efficient that our purchase overtook the sale of our house which was initially 1 month behind.
They were on hand to assist with any enquiries we had and confidently challenged our buyers solicitors over the nature of questions they were raising.
I cannot praise and thank Lorna enough.
A representative from Lilac Law responded to this review on 07 April, 2025:
Thank you so much for your kind words and glowing recommendation, David. We're thrilled to hear that Lorna and the team made such a positive impression and helped your purchase move ahead so smoothly — even overtaking your sale! It's great to know you felt supported, informed, and confident throughout. We'll be sure to pass on your praise to Lorna — she’ll be delighted. Thank you again, and we wish you all the best in your new home!
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Verified review
This review has been left by a verified client who used Bennett & Co.
Matter Type:
Purchase and Sale
Anonymous
Collected on:
Lorna was very helpful with my first home purchase in the UK. I am not from this area, so she spent extra time to ensure I understood the documents. I would recommend Lilac Law and Lorna to others.
A representative from Lilac Law responded to this review on 07 April, 2025:
Thank you for your kind words. We're glad Lorna could assist you with your first home purchase and ensure everything was clear. We appreciate your recommendation!
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Verified review
This review has been left by a verified client who used Bennett & Co.
Matter Type:
Purchase and Sale
Paul
Collected on:
In order to complete our purchase before the increase in Stamp Duty, Lorna had only about 6 weeks to carry out the necessary searches and resolve any issues. For good measure we asked her to handle our sale as well. We managed to exchange contracts the day before completion. Lorna's extensive experience was invaluable and her calm and comprehensive communication, both by phone and email was reassuring.
A representative from Lilac Law responded to this review on 04 April, 2025:
Thank you for your kind words, Paul. We're so pleased Lorna's expertise and communication helped ensure a smooth process under tight deadlines. We appreciate your trust and are glad we could assist with both your purchase and sale!
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Verified review
This review has been left by a verified client who used Bennett & Co.
Matter Type:
Purchase and Sale
Kelvin
Collected on:
A difficult sale of our lovely cottage Lorna dealt with all the trials and tribulations in an Excellant fashion
My only reason for only rating 4 is because I don’t like all this email stuff!
And not against lilac law or Lorna
A representative from Lilac Law responded to this review on 03 April, 2025:
Thank you for your feedback, Kelvin! We're glad to hear that Lorna handled the sale of your cottage so well. We understand your preference for fewer emails and appreciate your honesty. If there's anything we can do to improve your experience in the future, please don't hesitate to let us know!
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Verified review
This review has been left by a verified client who used Bennett & Co.
Matter Type:
Residential Conveyancing
Matthew
Collected on:
Great experience with Lilac Law, and Susie in particular. They did a great job conveyancing for our first house purchase. Everything was done in a timely manner and they provided great advice and services where required. Reasonably priced as well. Would highly recommend them!
A representative from Lilac Law responded to this review on 03 April, 2025:
Thank you, Matthew! We’re so glad to hear that Susie and the housing and property team made your first house purchase a smooth experience. Your feedback is greatly appreciated, and we wish you all the best in your new home!
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Verified review
This review has been left by a verified client who used Bennett & Co.
Matter Type:
Purchase and Sale
Eleanor
Collected on:
Lorna was organised, on top of the purchase process and managed the whole process without having to be chased. She was so far above and beyond my previous experience with Conveyancing and I would recommend to any family or friends.
A representative from Lilac Law responded to this review on 03 April, 2025:
Thank you for your kind words, Eleanor. We're thrilled to hear that Lorna provided such a positive experience. We truly appreciate your recommendation.
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Lilac Law a renewed conveyancing experience that stands in striking contrast to the industry norm. All our conveyancers are qualified Lawyers which demonstrates our expertise and competence in our legal field. We have complete trust in all our staff’s competency and abilities. This provides a more proactive and successful experience for our clients; our Lawyers are able to highlight any legal issues or problems at the outset of a transaction and can proactively remedy such issues without prolonging a transaction through lack of knowledge or experience. Lilac Law offers direct access to a Lilac Lawyer throughout the transaction by way of mobile, email or a client portal, allowing for quick and efficient communication. Immediate resolution of legal issues or queries is achieved by removing paralegals, switchboards, hold music and assistants as blockades to communication with the Lawyer.
Residential and Commercial Property including: Sales Purchases Right to Buy Bridging Loan Shared Ownership Building Safety Act Remortgage Transfer of Equity
