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At Lilac Law we tailor our services to meet the specific needs and preferences of each of our clients. We offer a customised experience, and our approach aims to enhance the client satisfaction and customer loyalty by making every client feel valued and understood. Lilac Law stands as your dedicated partner in conveyancing excellence. Our team of expert lawyers handles all aspects of your property transactions, from buying and selling to navigating complex legal issues like compliance with the Building Safety Act 2022. We ensure clarity and efficiency at every step, protecting your interests with tailored legal solutions. Read more...
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Lilac Law on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Lilac Law. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Lilac Law and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Lilac Law performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Lilac Law and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Lilac Law compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Lilac Law offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Kat Zielinski
Collected on:
As a first time buyer I was nervous about buying my first home and finding the right solicitor. A friend recommended Lilac Law and I had the pleasure of being paired with Susie. She helped me through every step, answered all my questions and we completed before the stamp duty threshold changed. Thank you for making this possible, I'll be forever grateful.
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Mandy
Collected on:
solicitor?
“I write to express my sincere and heartfelt appreciation and gratitude for your highly professional and competent services, provided in both a friendly and accessible manner. Susan was thorough, and could not have been more helpful! We were buying our first limited company property, we weren't really sure what we were doing most of the time, but the amount of support and information we were given has helped us loads. We would highly recommend and will be working with her in the future.
A representative from Lilac Law responded to this review on 07 March, 2025:
Thank you for your wonderful feedback, Mandy. We're delighted Susan provided the support and guidance you needed. We look forward to working with you again in the future.
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Matter Type:
Residential Conveyancing
PG
Collected on:
From day one of contacting Lilac Law, the service was exemplary. I received clear, transparent quotes and my conveyancer, Susie Lennard, outlined the process for me. It was my first time selling a property, so the support and advice I received was much needed and appreciated.
I received all of my documentation through a client portal, which was so easy to use and understand. I received lots of guidance and early advice regarding documentation I would need to produce through the process, which made the process really smooth and avoided delays. Susie provided me with advice regarding my obligations as a vendor and kept me and other parties up to date at every stage. I had zero anxiety that the sale of my house was in good hands.
I would whole heartedly recommend Lilac Law, with a special mention to Susie, for total efficiency, honesty and value for money.
A representative from Lilac Law responded to this review on 06 March, 2025:
Thank you for your wonderful feedback. We're thrilled to hear that Susan and the team made your first property sale a smooth and stress-free experience. We truly appreciate your recommendation and are glad we could provide clear guidance every step of the way.
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Janet
Collected on:
Susie Lennard is fantastic and a very bright STAR. Very professional, very approachable and super detail and client focussed.
She made our purchase as smooth as possible while answering our many many questions.
A representative from Lilac Law responded to this review on 06 March, 2025:
Thank you for your wonderful feedback, Janet. We're delighted to hear that Susan provided such a professional and client-focused service. We appreciate your kind words and are glad she made your purchase smooth and stress-free.
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Verified review
This review has been left by a verified client who used Bennett & Co.
Fergus Mc Donald
Collected on:
Lilac Law acted for us on the sale of our apartment. They were highly professional and responsive. They guided us through the whole process and ensured a straight forward and uncomplicated closing.
A representative from Lilac Law responded to this review on 05 March, 2025:
Thank you for your positive feedback, Fergus. We're delighted to hear that Lisa made your sale process smooth and straightforward. We appreciate your trust in our team!
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Verified review
This review has been left by a verified client who used Bennett & Co.
Michaela H
Collected on:
Seamless service for conveyancing. Would highly recommend.
A representative from Lilac Law responded to this review on 05 March, 2025:
Thank you for your positive feedback, Michaela! We're thrilled to hear you had a seamless experience with Lisa and appreciate your recommendation.
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Verified review
This review has been left by a verified client who used Bennett & Co.
Matter Type:
Residential Conveyancing
Alistair
Collected on:
Very quick response to all queries, no confusion, cost more than i expected for fairly straightforward transactions, hard to gauge competitiveness. Would reccomend
A representative from Lilac Law responded to this review on 17 February, 2025:
Hi Alistair. Thank you for your feedback! We're pleased to hear that your queries were handled promptly and clearly. We understand that costs can sometimes be a concern, and we strive to provide transparency and value. We appreciate your recommendation and hope to assist you again in the future!
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Verified review
This review has been left by a verified client who used Bennett & Co.
Matter Type:
Purchase and Sale
MICHAEL MCDONNELL
Collected on:
Very satisfactory service, efficient and professional service provided by Emily Challinor. Completion of sale was very smooth and without any hitches. I fully recommend this firm of solicitors to any prospective client
A representative from Lilac Law responded to this review on 17 February, 2025:
Thank you for your wonderful feedback, Michael! We’re so pleased to hear that Emily provided efficient and professional service, making your sale smooth and hassle-free. Your recommendation means a lot to us, and we truly appreciate it!
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Verified review
This review has been left by a verified client who used Bennett & Co.
Matter Type:
Residential Conveyancing
Janet Gaskin
Collected on:
We have no real issues with Lilac Law as all staff were very professional, helpful and friendly. The only issue which is probably an age thing is that almost everything is done online these days and resulting in a lot of e mails and attachments! Overall very satisfied and we would use them again, which we are for another house purchase.
A representative from Lilac Law responded to this review on 17 February, 2025:
Hi Janet. Thank you for your feedback! We're glad to hear that you found the team helpful and friendly. We understand that the shift to online processes can sometimes feel overwhelming, and we appreciate your patience with it. It’s great to know that you’re overall satisfied and have chosen to use us again for another house purchase. We look forward to assisting you once more!
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Verified review
This review has been left by a verified client who used Bennett & Co.
Rosie
Collected on:
I cannot recommend Lorna highly enough! She has been absolutely amazing throughout the entire process of my flat purchase.
From start to finish, she was incredibly knowledgeable, responsive, and patient, always taking the time to answer my questions and explain everything to me. She even managed to reassure me when I was spiralling from the stress of it all!
This purchase was a bit of a rollercoaster and Lornas professionalism, efficiency, and genuine care for her clients means I honestly couldn’t have asked for a better solicitor to get me through it, I’m so grateful for all her hard work!
A representative from Lilac Law responded to this review on 13 February, 2025:
Thank you for your kind words, Rosie. We're delighted to hear that Lorna provided such exceptional support throughout your flat purchase. Your recommendation means a lot!
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Lilac Law a renewed conveyancing experience that stands in striking contrast to the industry norm. All our conveyancers are qualified Lawyers which demonstrates our expertise and competence in our legal field. We have complete trust in all our staff’s competency and abilities. This provides a more proactive and successful experience for our clients; our Lawyers are able to highlight any legal issues or problems at the outset of a transaction and can proactively remedy such issues without prolonging a transaction through lack of knowledge or experience. Lilac Law offers direct access to a Lilac Lawyer throughout the transaction by way of mobile, email or a client portal, allowing for quick and efficient communication. Immediate resolution of legal issues or queries is achieved by removing paralegals, switchboards, hold music and assistants as blockades to communication with the Lawyer.
Residential and Commercial Property including: Sales Purchases Right to Buy Bridging Loan Shared Ownership Building Safety Act Remortgage Transfer of Equity
